Heritage Chrysler Dodge Jeep Ram Owings Mills

Purchase went smoothly I purchased a Grand Caravan from Tim Deinlein, he was helpful & knowledgeable. I came with very specific questions and he assisted to close the deal. I purchased a Grand Caravan from Tim Deinlein, he was helpful & knowledgeable. I came with very specific questions and he assisted to close the deal. We also talked about our kids while waiting for the finance people. More

Great Experience AWESOME SERVICE!!!!! It was great working with Tim and Anthony and I will MOST DEFINITELY recommend them to other perspective buyers and I will also AWESOME SERVICE!!!!! It was great working with Tim and Anthony and I will MOST DEFINITELY recommend them to other perspective buyers and I will also return. More

My overall experience Tierra, John, and Tony were extremely professional, prompt and pleasant! They were also very attentive and accommodating! I am uber excited about my p Tierra, John, and Tony were extremely professional, prompt and pleasant! They were also very attentive and accommodating! I am uber excited about my purchase!!!! I will definitely refer others! More

Great help! Amazing service! my sales rep mckayla was extremely helpful and so pleaseant to work with. I really recommend this dealership for you next car lease o Amazing service! my sales rep mckayla was extremely helpful and so pleaseant to work with. I really recommend this dealership for you next car lease or purchase! More

Very laid back My sales rep, Jon, was very laid back and did not pressure. It was nice having a conversation about my options instead of other places that I’ve gone My sales rep, Jon, was very laid back and did not pressure. It was nice having a conversation about my options instead of other places that I’ve gone to where it feels like they are pressuring you into something. Would highly recommend! More

Joe is #1 Joe made buying a Jeep Renegade "painless" and positive and he went out of his way to make sure I got what I wanted. He was great to deal with as wa Joe made buying a Jeep Renegade "painless" and positive and he went out of his way to make sure I got what I wanted. He was great to deal with as was Tony! Thanks for a very pleasant purchasing experience guys....from start to finish. I also appreciated the "after sale" contact I received from both of them, to make sure I was happy with my purchase and to see if I had any issues or questions. When I am in the market for another vehicle, I will definitely be back to see you. More

Love everything about this dealership! Let me just say I never write reviews, but after tons and tons of research and exhaustive calling around the tri-state area for the best pricing on a Let me just say I never write reviews, but after tons and tons of research and exhaustive calling around the tri-state area for the best pricing on a Jeep, I was elated to find and work with McKayla at Heritage! Let's be honest, dealing with a car salesman is the last thing anyone wants to do... but McKayla was super friendly, respectful and honest from the first phone call! She was actually the first and last person I worked with, in a giant sea of over 15 dealerships around our area. I live in Philadelphia and had to do all negotiations over the phone before making the two hour drive to Maryland. McKayla had us work with her manager Justin to confirm the car details before heading over. The visit was very welcoming and comfortable, McKayla even greeted us at the door and was able to recognize us from our ID photos. It was a great and short experience as we got to hang out with McKayla and Renee while signing all of the paperwork without much downtime in between. All in all, we came out with an amazing deal on a brand new Jeep and I was so thankful to have such a great team assisting me along the way! It's hard not to feel like you're playing for opposing teams when trying to buy a car from a salesman, but I honestly felt at home with the staff at Heritage and I know I can contact them for anything I may need in the future. Did I mention the pricing was beyond anything I could have asked for?! The best thing is, their website prices don't lie, like most other dealerships! I went in looking for a few gadgets on my new car, with most dealers giving me the run around and charging obscene prices. I'm still in disbelief, but somehow I drove away with all of the bells and whistles I could have possibly added to my Jeep for WAYYYY below what all of the other dealerships were quoting me for even a tenth of the extra packages! Stop reading and go call them ASAP!! Thank you McKayla and the rest of Heritage for my new wheels :) More

Outstanding service I went in not sure what I wanted. After multiple test rides I determined the two door wrangler was for me. Jon was very patient with my decision makin I went in not sure what I wanted. After multiple test rides I determined the two door wrangler was for me. Jon was very patient with my decision making and was also a trooper, climbing into the back of the two doors with a smile. Their attention to your needs and friendliness stood above the rest. These folks show you what customer service should be. More

Joe was great. I hate going to buy a car but Joe was respectful of my time and cut through all the BS to show me a car that met my wants, needs, and budget! Best b I hate going to buy a car but Joe was respectful of my time and cut through all the BS to show me a car that met my wants, needs, and budget! Best buying experience! More

Takes the time to really find us the right vehicle Some days you walk in to a store and no one cares, NOT HERE! Jon met us quickly, never pushed but took the time to really get to know what we were l Some days you walk in to a store and no one cares, NOT HERE! Jon met us quickly, never pushed but took the time to really get to know what we were looking for a guide us through many options and make this whole sale a great experience! THANK YOU! More