Heritage Chrysler Dodge Jeep Ram Owings Mills

I want to thank the team again for the level of service provided regarding my recent purchase of my 2022 Jeep Grand Cherokee Limited. I am very pleased with my new vehicle and looking forward to doing addi provided regarding my recent purchase of my 2022 Jeep Grand Cherokee Limited. I am very pleased with my new vehicle and looking forward to doing additional business with the group. As an Army veteran it's refreshing to see such organization. I must acknowledge the professionalism, rescue , and service recovery efforts of the team in my journey, specifically my salesperson who was present with me well into the evening ensuring that i left with the vehicle that was right for me. Shout out to Al Riddick as well! More

Joelle was amazing! She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recomm She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recommend seeing her for your Jeep needs! More

The General Manager there at Heritage CDJR of Owings Mills, Mr. Nick Zahara was able to get me financing when it seemed that No One else could. I had been trying to buy a used, yet dependable & reliable Mills, Mr. Nick Zahara was able to get me financing when it seemed that No One else could. I had been trying to buy a used, yet dependable & reliable means of transportation, for over a year and a half. While at the same time purchase probably the last vehicle I will ever own. So, I went for The Dodge Ram 1500. The price was right, the mileage was reasonable and the truck was just awesome. It was the truck that I had wanted to own for nearly my entire life. Mr. Nick was able to make that happen, and I want to thank him... Very Much !!! More

Sarah wasn’t very attentive or helpful when I tried to inquire by phone as I live in another state. She surely lost a customer. inquire by phone as I live in another state. She surely lost a customer. More

Over the many years of purchasing a vehicle, Omid Anushiravani is by far the most amazing person that absolutely went above and beyond to help my wife and I with our trade and finding the perfect car Anushiravani is by far the most amazing person that absolutely went above and beyond to help my wife and I with our trade and finding the perfect car. The man listened and didn’t BS with us. Also helped with my anxiety attack that I had (nothing that the dealership did that triggered it) More

Great, professional service. Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of the best you will get. Excellent customer service. More

Buying a vehicle can be a long drawn out stressful process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evenin process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evening making sure all our questions were answered and we felt totally comfortable. He took the time to show us the different vehicles we were interested in and helping us make the best decision based on our needs. Each step of the process was clearly explained and what options were available. This dealership will continue to have our business in the future. Ask for Kevin Howard!! More

Let me start with I did not purchase the Suburban that I went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visi went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visit. in fact, had car prices been normalized, i would have bought the vehicle. in the end, there was a $3000 difference between my budget and the price of the vehicle. All of that said, i have bought from them before and still recommend then for any vehicle purchase. More

The management is rude and borderline bigoted racist! I purchased a used vehicle that costed over 70K in Dec of 2021 from this dealership and the vehicle was in an undisclosed accident as stated by thei I purchased a used vehicle that costed over 70K in Dec of 2021 from this dealership and the vehicle was in an undisclosed accident as stated by their management team. I gave them evidence from my insurance company (USAA) they informed me that I was out of luck unless I wanted to purchase another vehicle because the vehicle was traded from a longtime customer who has purchased and traded vehicles for over 10 years with them. So, ultimately the dealership sells vehicles that have been in accidents and then when presented with evidence will not stand by their product. I would not recommend to anyone to spend any money at this dealership. More

The Heritage buying experience was heightened by the personable and attentiveness of Kenny Mahoi. Made a major buying process one of confidence and pleasant. Thanks you! personable and attentiveness of Kenny Mahoi. Made a major buying process one of confidence and pleasant. Thanks you! More