Heritage Chrysler Dodge Jeep Ram Owings Mills

Hertiage service They were efficient and I thank Ce Ce for her geniuness and honesty! I will be back!! Everyone well good here. Thank you for your service! They were efficient and I thank Ce Ce for her geniuness and honesty! I will be back!! Everyone well good here. Thank you for your service! More

Very easy to work with Brought in my 2015 honda civic to trade in for a 2019 Chrysler 300. they gave me relatively close to what i was hoping for a trade in. My salesman Al Brought in my 2015 honda civic to trade in for a 2019 Chrysler 300. they gave me relatively close to what i was hoping for a trade in. My salesman Al Russel was on point the entire time. Great no pressure environment. More

Jerry & Randy Jerry was polite and listened to and adressed eveything I was concerned about. Randy, was extremely kind and efficient. The atmosphere is extremely w Jerry was polite and listened to and adressed eveything I was concerned about. Randy, was extremely kind and efficient. The atmosphere is extremely welcoming/ professional. More

Just Great This had to be one of the best and smoothest processes I have ever had when purchasing a vehicle. The customer service was over the top, which is some This had to be one of the best and smoothest processes I have ever had when purchasing a vehicle. The customer service was over the top, which is something you do not see these days. More

AWESOME BUYING EXPERIENCE Just bought my second Jeep Grand Cherokee from Heritage and I love it! Got an incredible deal on my trade. Truly exceptional buying experience from e Just bought my second Jeep Grand Cherokee from Heritage and I love it! Got an incredible deal on my trade. Truly exceptional buying experience from everyone on the team! Very efficient process, no long waits. Thank you Tony and Philo for going above and beyond! You guys are the best!!! More

buying a new truck Jon showed me many different kinds of trucks going through many different types and explained in great detail knowledge of the trucks if someone is lo Jon showed me many different kinds of trucks going through many different types and explained in great detail knowledge of the trucks if someone is looking for a truck I would recommend him More

The Best experience I've had buying a car. What a pleasure coming to this dealership for the first time. I was treated with respect and felt like Family. Mr. Tim made sure I understood all the What a pleasure coming to this dealership for the first time. I was treated with respect and felt like Family. Mr. Tim made sure I understood all the paperwork and told me everything I needed to know about my car. Not one time did I feel like he was just trying to sell me something. I would highly recommend Mr. Tim to my family, friends and associates. Thank you! More

Great help Dajour Durant helped me with all of the questions I had and I will gladly come back if I have any more needs for my car Dajour Durant helped me with all of the questions I had and I will gladly come back if I have any more needs for my car More

Worst customer experience ever Brought my vehicle in for regular service - oil change and tire rotation. Took them 2 days to do even though I had an appointment. They found an issue Brought my vehicle in for regular service - oil change and tire rotation. Took them 2 days to do even though I had an appointment. They found an issue with my vehicle and it took them 2 weeks to do the work. They would not return my calls to obtain a status of my vehicle or an estimate of the charges. Poorest customer service I have ever had. I would not go back to this dealership. Management acknowledged they had an ongoing customer service issue and didn’t seem to care. More

Amazing! Dajour was great! Perfect service! He was so helpful and made the whole experience easy! I left there shortly after with a perfectly driving/working v Dajour was great! Perfect service! He was so helpful and made the whole experience easy! I left there shortly after with a perfectly driving/working vehicle! More