Heritage Chrysler Dodge Jeep Ram Owings Mills

Joelle was absolutely amazing! She made the car buying experience. I purchased a Jeep Wrangler and she coached me on all the first-timer Jeep needs. Thank you so much Joelle! She made the car buying experience. I purchased a Jeep Wrangler and she coached me on all the first-timer Jeep needs. Thank you so much Joelle! More

Joelle! And her team were excellent! In and out, no games… just excellent service! I do recommend! And her team were excellent! In and out, no games… just excellent service! I do recommend! More

Joe Perry was excellent in all respects. He was knowledgable, efficient, and most of all had my best interest in mind. Did not push to make the sale, but rather explained the options and let He was knowledgable, efficient, and most of all had my best interest in mind. Did not push to make the sale, but rather explained the options and let me decide. I highly recommend Joe as a car sales specialist. Greg P. Lutherville MD More

I could not be more happy working with Al for the purchase of our 2023 Grand Cherokee L Summit Reserve by phone and email. When I arrived to pick up the vehicle the price at closing was EXACTLY the purchase of our 2023 Grand Cherokee L Summit Reserve by phone and email. When I arrived to pick up the vehicle the price at closing was EXACTLY the same as the offer I received electronically. Al is also friendly, interesting and an all-around great guy. Highly recommend. Military friendly! I also had friendly interactions with other staff not involved with my purchase. More

The service team is great. Especially, Scott Rivenbark. The first time I went in for an issue he informed it was covered by an extended warranty I took out when I bought the Je Especially, Scott Rivenbark. The first time I went in for an issue he informed it was covered by an extended warranty I took out when I bought the Jeep in 2010 back when I lived in Virginia. I thought it had expired as a previous dealer did some brake work that should have been covered under the warranty and never mentioned it. They also did it wrong. Scott got it all straightened out. I have had several issues since fixed and Scott got many of them covered under the warranty. He is very professional and takes obvious pride in getting the job done properly with outstanding customer service. He is the reason I will continue to go there for any work that needs to be done. More

They made a buying experience pleasant. The sales person made a video of the truck that asked for and she made it happen. Excellent job. The sales person made a video of the truck that asked for and she made it happen. Excellent job. More

very professional great prices and very quick delivery process highly recommend dealing with him on any jeep Dodge Ram vehicle process highly recommend dealing with him on any jeep Dodge Ram vehicle More

Kevin Howard is just great to work with. My 3rd car purchase from him. Could not be any easier My 3rd car purchase from him. Could not be any easier More

I normally don’t leave reviews but my recent car purchase went so well I just had to say something. Things started off rough when I got to the dealer to look at a wrangler I saw online. When I arrived the wr went so well I just had to say something. Things started off rough when I got to the dealer to look at a wrangler I saw online. When I arrived the wrangler had been sold and no one had told me. At that point I met Deyiah. She was able to get me in an even newer , 2023 wrangler for the same monthly payment! She was a professional from start to finish. She went above and beyond, even coming to my home to pick up my title. I didn’t even have to drive back to the dealership. I had a question later and she even answered my text on her day off. Ambiorix rode with me during my test drive. He is the nicest man. He told me all about the vehicle and was a complete professional. When I came back to get my plates, Ambiorix rushed out in the cold to put them on my vehicle and told me I could just wait in the car. I didn’t even need to come inside. I would highly recommend this dealership to anyone looking to purchase a jeep. I love my wrangler and I’m so happy with my purchase! Thanks again, Deyiah and Ambiorix. More

This was the worst car buying experience that one could imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without my consent. I was ironically charged a $500 dealer convenience fee. Would not recommend to anyone. More