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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,503 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,503 reviews

September 12, 2023

I had a great experience with Mya. Very homest and straight forward. She helped me decide what I wanted to do. Thanks. More

by Tejas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mya kelly
Sep 15, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi Tejas, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 11, 2023

This dealership rocks! Awesome service all the way through the purchase from start to finish. Joe Perry went way out of his way to make sure we were completely happy! Tony More

by Mike M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Perry
Sep 15, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 28, 2023

Brad was very helpful in ensuring I was able to get the help that I need! Although he was not personally involved in my service he went out of the way to help me get the service I needed. More

by Rachelr331
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Scammell
Aug 12, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for sharing feedback about your visit to Heritage Chrysler Dodge Jeep RAM Owings Mills. We are glad to hear you had a positive experience with our General Manager, Brad Scammell; however, we sincerely apologize for any issues you experienced with our Service Department. This is certainly not our way of doing business at any of our Heritage stores. Our Service Director, Mike Resnick, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Mike direct at michael.resnick@mileone.com or 410.654.7920 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

July 10, 2023

This is my second time buying a car at this dealership and it went just as well this time! Everyone there is helpful and you can tell they really care about the customer. More

by Qitigal79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonay Chowdhury
Jul 13, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2023

Went above and beyond to get my car. Thank you very much for you help More

by rstempler21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradford , Brad Scammell, Chad Edwards
Jul 03, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2023

I can’t sing enough praises about Joelle. She has helped, not only myself, but my sister AND friend get a vehicle. And each experience just got better and better. Shandly was also a very easy More

by Barbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shandly Blair
Jul 03, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2023

Everytime I am at the dealership, Joelle is a pleasure to work with. She is very kind and compassionate and makes sure her customers are getting the best bang for their buck! More

by thatwitchmars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2023

Very good services and kind assistances They understood what I was looking for Thank you for the help More

by Milena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2023

Joelle is amazing to work with! ! I’d buy again from her again and again!! I love Heritage because of her. More

by benzman01
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2023

Joelle was a great saleswoman. She made the process of buying a car feel so simple and easy. I was really afraid that I would get an aggressive and abrasive salesperson that tries More

by BrittBratt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joelle Inoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Owings Mills! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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