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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,503 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,503 reviews
November 27, 2020
Ken was extremely helpful, kind, and thoughtful throughout our car buying experience. He helped us purchase a used Ram 1500 and ensured it fit all of our needs! He was honest and thorough, and we h throughout our car buying experience. He helped us purchase a used Ram 1500 and ensured it fit all of our needs! He was honest and thorough, and we had a great experience! Thank you all! More
by naumanmegan
November 26, 2020
Ken Glass was extremely helpful. He had a thorough knowledge of the Big Horn that I was looking for, helped me with suggestions on my financing and made sure that I was familiar with all the tech befo knowledge of the Big Horn that I was looking for, helped me with suggestions on my financing and made sure that I was familiar with all the tech before I left. Ive already recommended Ken to a friend looking for a new truck. More
by aswain511
Employees Worked With
Kenneth Glass
November 23, 2020
2 weeks ago my wife and I was able to pick up our custom order Jeep Wrangler, John Ferraiuolo was our guy. John was very professional and polite, there was no added pressure , we did not feel rushed . John order Jeep Wrangler, John Ferraiuolo was our guy. John was very professional and polite, there was no added pressure , we did not feel rushed . John made this process quick and painless he is a trustworthy person. From start to finish John kept us informed with the movement of the build and made sure that everything was set and ready to go once jeep was on lot. This was one of our best buying experiences. John should and will be highly recommended . Thanks John keep up the great work. More
by bcostin55
Employees Worked With
John Ferraiuolo
November 23, 2020
Best car buying experience anyone could ask for. John and Ken knew just about everything about the vehicles I was interested in and were not pushy at all like some salesman can be. Tony was honest and accomm Ken knew just about everything about the vehicles I was interested in and were not pushy at all like some salesman can be. Tony was honest and accommodating when it came to my trade in. Shandly was fast and personable when it was time to go through financing. Everyone stayed after hours on a Saturday night to ensure I had all of my questions answered and made sure it did not feel rushed. More
by bhardesty08
Employees Worked With
John Ferraiuolo, Tony Pozderac, Shandly Blair, Kenneth Glass
November 22, 2020
Aaron has great customer service and took his time with me when I was buying first car! The car that I wanted was in PA but Aaron sent his team out and went and got the car for me! Thank you so much. me when I was buying first car! The car that I wanted was in PA but Aaron sent his team out and went and got the car for me! Thank you so much. More
by Morgan.t.scott1
November 18, 2020
Yesterday I purchased a 2021 Jeep Wrangler Sahara!! The buying experience was amazing! My salesman Aaron Stansbury was extremely knowledgeable about the product and demonstrated extreme patience as as tuss buying experience was amazing! My salesman Aaron Stansbury was extremely knowledgeable about the product and demonstrated extreme patience as as tussled with the trim. Also, the Finance Manger Saad Ali was amazing! More
by Tarika
Employees Worked With
Philo Gentles, Aaron Stansbury
November 14, 2020
My experience was excellent! Ken was very great and informative. He was able to help get me into the vehicle of choice in little to no time. informative. He was able to help get me into the vehicle of choice in little to no time. More
by Katiewashington17
Employees Worked With
Tony, Kenneth Glass
November 12, 2020
Overall great experience. Straight to the point, no pushy sales. John was Very accommodating & respectful of my time. I was able to communicate very easily via text. Beautiful SUV & I'm very pleased with my sales. John was Very accommodating & respectful of my time. I was able to communicate very easily via text. Beautiful SUV & I'm very pleased with my purchase. More
by wyterria
Employees Worked With
John Ferraiuolo, Russell Troxell, Tony Pozderac, Philo Gentles
November 07, 2020
John is the best! He helped my wife and I upgrade to a Grand Cherokee with a baby on the way. His customer service is top notch! Grand Cherokee with a baby on the way. His customer service is top notch! More
by calvinsnyder10
Employees Worked With
John Ferraiuolo, Tony Pozderac, Shandly Blair, D A
November 05, 2020
Ken Glass was an amazing salesman second time around. He was very accommodating. We came in looking for a particular vehicle which was not available. With his vast knowledge of Jeep vehicles, he convinced u was very accommodating. We came in looking for a particular vehicle which was not available. With his vast knowledge of Jeep vehicles, he convinced us that the Grand Cherokee was the way to go. We are so pleased with this almost new vehicle. More
by wendivah
Employees Worked With
Kenneth Glass
