Heritage Chrysler Dodge Jeep Ram Owings Mills

We went in looking for something completely different and Joe found something even better suited to what we needed. We ended up with a Dodge Journey and he was so patient with my nerves over driving a new ca Joe found something even better suited to what we needed. We ended up with a Dodge Journey and he was so patient with my nerves over driving a new car. Joe was wonderful- honest, great with our bored kids, and not pushy like some of the other places we'd been to. HE WAS GREAT!! We went to this dealership after much research and a tag from our bank recognizing them as being great for military and they definitely earned it. They gave us a fair price for our trade in and didn't give us the run-around like some places do, as well as getting us an even better interest rate and payment than what we'd been preapproved for. We've had some problems wirh paperwork since the sale which have dampened my enthusiasm, obviously, as we've never had problems like these before, but we know that once they're dealt with we'll never have to do it again. More

Joe Perry was the only salesperson to find my truck for me, and had it delivered in a timely manner. The total price was a bit high without more incentives and discounts. I would recommend this dealer, and me, and had it delivered in a timely manner. The total price was a bit high without more incentives and discounts. I would recommend this dealer, and Joe to everyone I know. I haven't been able to experience the service department yet, so I will ammend this review at a later date. More

I had a car sold to me in one day. They worked with me and had plenty of patiences! I do appreciate all that was done in order to help me walk away with the car. They also did not take me through any unne and had plenty of patiences! I do appreciate all that was done in order to help me walk away with the car. They also did not take me through any unnecessary trouble about pricing. Thank you and you are greatly appreciated. More

My wife and I knew we wanted a new vehicle, so we stopped into the dealership to see what they had. We met Ed and he helped us locate the vehicle that met our needs, and that had all the options we wanted. A into the dealership to see what they had. We met Ed and he helped us locate the vehicle that met our needs, and that had all the options we wanted. Also we gave him a price range we wanted to be in and he helped us locate a new vehicle. We where expecting to buy used. The whole sales team was very personable and made us feel like we wantd to be there. More

I HIGHLY RECCOMEND RUSSELL TROXELL FOR ANYONE WHO IS LOOKING FOR A NEW OR USED VEHICLE. I BOUGHT A USED VEHICLE FROM RUSSELL. I GAVE HIM SPECIFICS I WAS LOOKING FOR IN MY POTENTIAL PURPOSE, AND HE EXC LOOKING FOR A NEW OR USED VEHICLE. I BOUGHT A USED VEHICLE FROM RUSSELL. I GAVE HIM SPECIFICS I WAS LOOKING FOR IN MY POTENTIAL PURPOSE, AND HE EXCEEDED MY EXPECTATIONS WITH THE VEHICLES HE PROVIDED ME TO CONSIDER. HE GAVE ME SEVERAL OPTIONS TO CHOOSE FROM WITHIN THE PRICE RANGE I WAS LOOKING FOR. I WOULD HIGHLY RECOMMEND RUSSELL TROXELL AND THE MILEONE HERITAGE CHRYSLER JEEP DODGE DEALERSHIP TO ANYONE, ESPECIALLY RUSSELL. More

Heritage offered a great price online for a 2010 Challenger SE. I went to the dealer and met George Small. He was very nice. George and the managers at Heritage were able to get me the car I wanted Challenger SE. I went to the dealer and met George Small. He was very nice. George and the managers at Heritage were able to get me the car I wanted with more options, and a better price than other dealers gave me for the basic Challenger SE. They were able to get the monthly payment down to a price that I was trying to stay at. Other dealers basically laughed at me and told me it was impossible..."have you thought about a used car?". It was nice to deal with a staff that made me feel like my thoughts and concerns actually mattered. My only complaint was the car was poorly cleaned inside and out, and since I bought the car at night, I didn't notice until the next day in the sunlight. I would highly recommend Heritage...ask for George Small!! More

This was the best car buying experience we have ever had! Warren was very friendly, informative, and prompt(he did not waste are time like most dealers do). We were not left wating forever and our terms we Warren was very friendly, informative, and prompt(he did not waste are time like most dealers do). We were not left wating forever and our terms were met right away. It was almost too easy as I was prepared for a looooong evening. I would highly recommend Wareen and MileOne Heritage Chrysler Jeep Dodge as a whole to anyone looking for a new or used automobile. More

Warren was very nice and carrying.He realy work so we could get what we wanted.I took the time to deliver the car to us even it was a bit fare away.We would recommend this dealership to friends.It is far could get what we wanted.I took the time to deliver the car to us even it was a bit fare away.We would recommend this dealership to friends.It is fare away from us so it is not going to be convenient to bring the car for services. More

I have recently purchased a new 2010 Jeep Wrangler Unlimited at Heritage AutoPark. During the course of my research and contact with Warren, I was very pleased with every aspect of his professionalis Unlimited at Heritage AutoPark. During the course of my research and contact with Warren, I was very pleased with every aspect of his professionalism and thorough manner. Warren's positive demeanor and integrity played a large part in my decision to choose Heritage for my purchase. I highly recommend Heritage if you are in the market for a vehicle purchase. R.S. More

Our salesman could not have been more helpful and friendler. He went out of his way to make sure we got the truck that we wanted and made sure we had a good time doing it. Not all of the sales people friendler. He went out of his way to make sure we got the truck that we wanted and made sure we had a good time doing it. Not all of the sales people we tried to do buiness with at other stores were as helpful as Warren, some were down right rude and acted like we were inposeing on them. Some would not even look up a truck on thir computer to see if they had the truck in stock or if they could fine the model we were looking for at other stores. Warren took all the time we needed and then some to make sure we got what we were looking for. I will diffentley go back to the Owings Mills store for my next truck. Many thanks to Warren and the staff at Heritage Jeep, R.F. More