Heritage Chrysler Dodge Jeep Ram Owings Mills

I entered the dealership looking for information and availability of a truck to match my needs so I could compare to other brands. There was a pure interest on the part of the salesman in helping me lo availability of a truck to match my needs so I could compare to other brands. There was a pure interest on the part of the salesman in helping me locate a vehical to meet my needs and he did not use the typical salesman pressure of "what must I do to sell you a truck today". (To me that is a turnoff and a good reason to be suspicious of negotiations). The help and personality of the salesman convinced me I would not get a better vehical or price for the type vehical I needed anywhere else, so I purchased based on my trust in the saleman. One day later I am still please with my deal. More

I rate Heritage Jeep so highly because of the great people, service, and pricing that they have. Everyone was knowledgeable about the different models and they went out of their way to make sure I had people, service, and pricing that they have. Everyone was knowledgeable about the different models and they went out of their way to make sure I had the information needed to make my decision. I will definitely go back to them for my next car. More

I called the dealship to inquire about a 2011 jeep patriot Latitude. After talking to Tom, my husband and I went to see the vehical that night. Everyone in the dealership was very friendly not just patriot Latitude. After talking to Tom, my husband and I went to see the vehical that night. Everyone in the dealership was very friendly not just the three salesman we were working with. Ed took us on a test drive so my husband and I could both drive it. Ed was honest and not pushy at all. He was very friendly and easy to talk to. My husband had a very bad experience at a dealship in york, pa so he was a little apprehensive but Tom and Ed were easy to trust and honest with us. I am also in the sales business so I went in with high expectations which were met consistently. WE will reccomend this dealship to anyone looking for a new car. More

Joe was incredible with me. The dealership worked with me to get everything that I wanted in a loan down to tags. The purchase I made was for my son. Joe even went so far as to go above and beyond to help me to get everything that I wanted in a loan down to tags. The purchase I made was for my son. Joe even went so far as to go above and beyond to help me get my vehicle home to surprise my son. I can't say enough about the quality of care I have received !! He made my son a very happy 16 year old who loves his Jeep !!!! Hats off to this dealership !!! More

This the second time that I have purchased a vehicle from this dealership. My first experience made car buying an easy stress free process. My second purchase was no more difficult than the first. The fol this dealership. My first experience made car buying an easy stress free process. My second purchase was no more difficult than the first. The folks who work at the dealership are friendly and helpfull in any way that you can imagine. Their vehicles are well priced, I shopped at many dealerships before making each of these purchases. On both occasion Heritage Dodge in Owings Mills gave me the best vehicle for the best price. More

Warren really did his best to help us get a fair price on a used mini-van. I know that he really worked hard to make us happy and to make us feel appreciated. We spent several days searching online and in pe a used mini-van. I know that he really worked hard to make us happy and to make us feel appreciated. We spent several days searching online and in person at other dealerships and were not able to find a better price on a comparable vehicle. More

We bought a Dodge Challenger 2010 SE from these guys. I say guys, because it's so obviously a coordinated team effort to make me happy. And, amazingly, even my wife enjoyed buying the car. Ed Still, Tom Ca say guys, because it's so obviously a coordinated team effort to make me happy. And, amazingly, even my wife enjoyed buying the car. Ed Still, Tom Carter, and David Hoffman. Kind, more than fair, efficient, and experienced. We walked in at ten minutes before closing, and they still stayed two hours to do everything to perfection. Then, Ed Still and Tom Carter moved all our stuff out of our old car and into our new car after 11 p.m., in the dark and the cold. I do my homework. I comparison shop, I use the internet, and these guys said "yes" to everything before I met them in person, where the other dealerships all said, "Well, both of you come in together and we'll talk about it." No hard selling. Seamless low financing. This was the easiest purchase I ever made. I'm still kind of stunned! More

Troy was fantastic! He has the best attitude and was extremely friendly. He listened to what I was looking for and what I wanted my monthly payment to be. Even though he worked at the Mazda store and extremely friendly. He listened to what I was looking for and what I wanted my monthly payment to be. Even though he worked at the Mazda store and showed me alternatives to what I was actually looking for, he ended up helping me purchase a 2010 Dodge Caravan XLT. Troy was a real pleasure to work with! Everyone I encountered in the Mazda store was very helpful. Troy, the sales manager, the gentleman who appraised my turn in and the finance manager were very easy to talk to. (I apologize for not remembering your names) Not one of them made me feel like I didn't know what I wanted or what I was talking about and didn't try to put me into something I knew I couldn't afford. Every one of them answered my questions and took the time to explain everything to me. They truly were looking out for my best interest helping me get the best deal possible. Thank you MileOne Heritage, Owings Mills! More

The staff was very professional. I walked away feeling like my needs really mattered. I'm satisfied with the price of vehicle that I purchased, and I'm glad that it was with this awesome dealership. Every like my needs really mattered. I'm satisfied with the price of vehicle that I purchased, and I'm glad that it was with this awesome dealership. Everyone displayed excellent customer service. What a great team. More

I recently purchased a Jeep Grand Cherokee from this dealer. I worked with salesmen Johnathan. He was great! Worked with me to find the right color car with the right features, and even drove himself to dealer. I worked with salesmen Johnathan. He was great! Worked with me to find the right color car with the right features, and even drove himself to go get it! Highly recommend! Great experience working with him and the other managers at the dealership! More