Heritage Chrysler Dodge Jeep Ram Owings Mills

Joe was friendly without being pushy. He and Tom were knowledgeable about the Jeep and really worked hard to make the right deal for me. I was very happy with their approach and the way I was treated. knowledgeable about the Jeep and really worked hard to make the right deal for me. I was very happy with their approach and the way I was treated. I would recommend them highly to anyone looking for a quality and reputable car dealership. More

Sonny was on point with all of the cars. This is the first time I visit a dealership that I received excellent customer services and positive experience. Due to Sonny's dedication and flexibility, I wa first time I visit a dealership that I received excellent customer services and positive experience. Due to Sonny's dedication and flexibility, I was able to purchase the vehicle of my choice.I would recommend Sonny and MileOne Heritage to family and close friends. In the future,I plan to purchase my next car from MileOne Heritage. More

I went to MileOne Heritage Chrysler Jeep Dodge and had an absolutely wonderful experience. Ian Johnson was the nicest, least pushy car salesman I have ever dealt with. He was a pleasure to deal with and di absolutely wonderful experience. Ian Johnson was the nicest, least pushy car salesman I have ever dealt with. He was a pleasure to deal with and did everything he could to get the right price for me. Dave Hoffman was a great business manager to work with as well-- he laid everything out and explained every last detail. I absolutely LOVE my new Jeep! More

Joe was a wonderful salesman!! We are more than happy with my husband's new car (Dodge Charger), and he was so helpful in dealing with all of my husband's requests. The car has been such a dream for my with my husband's new car (Dodge Charger), and he was so helpful in dealing with all of my husband's requests. The car has been such a dream for my husband to drive, and, thanks to the salesman, we purchased a car that made a lot more sense (4 door) than what my husband was determined to buy, even against my recommendation. Joe was more than patient with us and made this experience so much more pleasant. In all of the commotion of the paperwork completion, I accidently left my cell phone at the dealership in one of the cars that we test-drove, and before we got home that evening, there was already a phone message from Joe about having found it. Joe was very personable throughout the whole transaction. He went the extra MILE ONE all the way! More

Russell was awesome to work with,very patient and informative throughout my entire experiance,thanks so much Russell it was great working with you on my new 2011 dodge ram the truck is awesome and my informative throughout my entire experiance,thanks so much Russell it was great working with you on my new 2011 dodge ram the truck is awesome and my wife and i love it. this is my 5th vehicle purchased at heritage owings mills and i wouldnt change a thing i have sent many friends and family to this dealership and everyone is very happy with their experiance at heritage owings mills. thank,you Russell More

Had a good experience at the dealership. got a great vehicle. The salesman really worked for us to to get a fair price on our trade and got us what we needed for the used car we were buying (we had som vehicle. The salesman really worked for us to to get a fair price on our trade and got us what we needed for the used car we were buying (we had some concerns and he rectified them to our satisfaction). The vehicle we came to look at was ready for us right away. Our test drive was good. The only part that was alittle distressing was that we arrived at the dealership at 3pm and didn't leave with the baught vehicle until 730pm. It seemed to be a long process and a lot of waiting around. With that being said, everyone was very friendly and accomidating. We are happy with our purchase!! Thanks Tim! More

Warren did an excellent job of finding me just the car I wanted with the right equipment and in the right color. His friendly manner and genuine concern that I get just the equipment I wanted were importan wanted with the right equipment and in the right color. His friendly manner and genuine concern that I get just the equipment I wanted were important factors in my deciding to buy with Heritage. Price is a always a concern. Warren worked with his manager to give me a deal I could live with. I was a life-long Pontiac owner and finding a new car this time was stressful but I believe I have found a new home at Heritage. More

I was in the market for a new car and decided to purchase a 2010 Dodge Charger SRT8. I found that there were only 5 available in a 200 mile radius of my home in Northern New Jersey. I contacted the above dea a 2010 Dodge Charger SRT8. I found that there were only 5 available in a 200 mile radius of my home in Northern New Jersey. I contacted the above dealer and was in communication with Ed Still for the better part of a week. Ed was quick to advise me of any and all issues as they arose. (except for the blizzard that arrived and postponed my trip for a day). Ed's constant updates insured that I did not have any surprises when I arrived after driving 225 miles to purchase the vehicle. More

I found this dealership from the Dodge website (this is I found this dealership from the Dodge website (this is why I went to this location). It was about 75 miles from my home but I was looking for a D I found this dealership from the Dodge website (this is why I went to this location). It was about 75 miles from my home but I was looking for a Dodge Nitro with a specific color and options. When I arrived at the dealership, I was greeted by Ian Johnson. He asked me if I needed any help and asked me if I wanted to go for a ride in this 2011 Nitro. I am very familiar with the Nitro as I got an early one from 2007 and enjoyed it for 3 years (the Lease term). Ian is by far the most curteous and helpful car sales person I have ever dealed with. He did not rush me and answered every question I had about the car and new lease. The financial manager, Ken, was also a pleasure to deal with. I truly didn't think I would leave with the Nitro that evening. Ian got one of the detailers at the shop to clean up the car before I inspected it. He drove it into the service bay and allowed me to inspect it thoroughly. He did not rush me and the vehicle was 100% perfect. I try to buy American vehicles all the time. I am very impressed with the quality of the Nitro and suggest that anyone looking to purchase a rugged SUV that they look into the Nitro. Nothing on the road looks like this. It reminds me of the old 1960's Powerwagons. It's not your wife's Rav4. If you are in the MD or PA vacinity, please look up this dealership and specifically ask for Ian Johnson. More

I just bought my 5th vehicle (2 pickup trucks, 2 minivans, and a stationwagon) from Heritage and I have been happy every time. The sales staff is easy to work with. They are upfront and honest and minivans, and a stationwagon) from Heritage and I have been happy every time. The sales staff is easy to work with. They are upfront and honest and have given me a great deal the first time every time. I have taken all my vehicles to be serviced by at the dealership and always satisified with the work they do. My relationship with Heritage has always been positive and I would send any friend or relative there to buy or service a vehicle. More