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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,503 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,503 reviews
November 13, 2021
I keep coming back because the sales a service staff treat me so well. It’s been hard with the chip shortage but finally was able to get a better Jeep than I was originally looking for. The service de treat me so well. It’s been hard with the chip shortage but finally was able to get a better Jeep than I was originally looking for. The service department always serviced my cars without taking advantage of me. They always use OEM parts and that makes a big difference. More
by robertgrichuhin
Employees Worked With
Kenneth Glass
October 28, 2021
Ken was helpful in finding the truck I was looking for and expediting the purchase as much as possible. The Heritage team was great across the board. and expediting the purchase as much as possible. The Heritage team was great across the board. More
by rvoss
Employees Worked With
Philo Gentles, Kenneth Glass, Chris Granholm, Umar Naeem
October 02, 2021
Overall great experience from a dealership that gave their word and stuck to it! Would highly recommend working with Ken Glass on the purchase of a new Ram in the future. their word and stuck to it! Would highly recommend working with Ken Glass on the purchase of a new Ram in the future. More
by Taylorpogue3
Employees Worked With
Kenneth Glass, Umar Naeem
September 25, 2021
Ken Glass was excellent to work with! He made sure to explain everything perfectly and made my sales process seamless. Most importantly, Ken made sure to get me the price range I was aiming for without a explain everything perfectly and made my sales process seamless. Most importantly, Ken made sure to get me the price range I was aiming for without any pressure on me. I highly recommend working with him! More
by Ed T.
Employees Worked With
Kenneth Glass
September 21, 2021
“ Highly Recommend! ”Tiffany was great to work with and “ Highly Recommend! ” Tiffany was great to work with and really went above and beyond to secure my desired vehicle and ensure top quality. She also k “ Highly Recommend! ” Tiffany was great to work with and really went above and beyond to secure my desired vehicle and ensure top quality. She also kept me well informed along the way about timing and next steps. It was a pleasure working with Tiffany and I would highly recommend her. More
by Lisa
Employees Worked With
Tiffany Inoma
September 20, 2021
Ken Glass was awesome. He made sure I understood the process and he took special care in explaining what would fit my needs the best. It was refreshing to talk to a sales person that wasn't pushy or th process and he took special care in explaining what would fit my needs the best. It was refreshing to talk to a sales person that wasn't pushy or thoughtful. Thanks Ken!!Love my RAM 1500!! More
by kgradymcse
Employees Worked With
Kenneth Glass
September 20, 2021
Tiffany was excellent. She has great customer service and goes above and beyond for her customers to leave you with a very satisfactory experience. I’d buy 30 more vehicles with Tiffany. goes above and beyond for her customers to leave you with a very satisfactory experience. I’d buy 30 more vehicles with Tiffany. More
by Demille
Employees Worked With
Shandly Blair, Tiffany Inoma
