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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,521 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,521 reviews
January 11, 2022
This dealership is NOT where you want to buy your car. They have not be trustworthy or honest. The only person who was decent is my sales person joe. The rest of the managers are all liars and h They have not be trustworthy or honest. The only person who was decent is my sales person joe. The rest of the managers are all liars and have still not sent me a refund check that is owed for over $2,500.00. DO NOT COME HERE. RUN. FAST More
by ricerocket396
Employees Worked With
Scott Geinstein, Joseph Perry, Philo Gentles
January 07, 2022
Very nice and clean with pleasant greetings. Someone quickly asked if I needed help with anything. I was looking at new cars for a company car that my new job will provide. Joelle went above and bey quickly asked if I needed help with anything. I was looking at new cars for a company car that my new job will provide. Joelle went above and beyond for me on the day I came in. She showed me ever SUV and Truck and explaining all the options and equipment each one I looked at. She encouraged me to try all the controls and options and get exited about their offerings. Without asking or prompting, she supplied me with data and information that was important to the selection of the car. A week later Joelle sent a very professional email detailing the rang of SUVs currently in the lot with pricing and options, that I could give to our companies leasing agent. Note this was during COVID 19 and most dealerships have very little to no cars on the lot. More
by MichaelB
Employees Worked With
January 06, 2022
Great service. She helped with buying a 2020 Cummins last week. Very happy with the service, pricing, extended Warantee, and their help with finding me good financing. Thanks! week. Very happy with the service, pricing, extended Warantee, and their help with finding me good financing. Thanks! More
by Zach
Employees Worked With
Other Employees :
Melvin Green, Philo Gentles, Michelle Madrid, Tiffany Inoma, Ron Rush, Scott Feinstein, Laura Weisheit-Brown, Michael Resnick
January 04, 2022
Ken was very professional and very knowledgeable about the vehicle I was interested in. He made the whole car buying process extremely pleasant. I would definitely recommend Ken as anyones salesman. The n the vehicle I was interested in. He made the whole car buying process extremely pleasant. I would definitely recommend Ken as anyones salesman. The next vehicle I purchase will definitely be from him. More
by dhott30
January 04, 2022
I’ve worked with Joe Perry for many years purchasing fleet vehicles for our company. He’s very knowledgeable about the inventory & options, proactive about informing me of current/pending incentives, a fleet vehicles for our company. He’s very knowledgeable about the inventory & options, proactive about informing me of current/pending incentives, and certainly goes the extra mile to make sure we get what we want when we need it. When it came time to buy a personal vehicle for myself, there was no question who to go to. Joe again went out of his way to make sure I got exactly what I wanted with no hassles! More
by drham23
Employees Worked With
Joseph Perry
January 04, 2022
Heritage Dodge Jeep Ram in Owings Mills is always very accommodating in regards to sales and service. accommodating in regards to sales and service. More
by Sandy
January 02, 2022
We've bought 2 cars from Heritage. For over a month, my wife was getting texts and phone calls from Joe Perry, telling her she could trade in our 2017 Pacifica for a new one. So I decided to jump in and se wife was getting texts and phone calls from Joe Perry, telling her she could trade in our 2017 Pacifica for a new one. So I decided to jump in and secretly start communication with Joe to see if I could surprise my wife for Christmas. I emailed Joe several times and left a few voice messages, Finally I had to call the dealership and leave a message saying, "Tell Joe I certainly don't have to work with a dealership an 1 1/2 hours away but you contacted us." Of course that prompted a call back and Joe proceeded to start explaining the challenges of getting something done. I interrupted him and told him to stop and said this news would have been relevant 2 days ago. Hey Joe, not every deal is an easy cookie-cutter. You bombarded us; we didn't come to you. Heritage has lost a repeat customer. More
by rhodesgolfer
Employees Worked With
Joseph Perry
December 04, 2021
Hat a terrible experience with the internet sales department. They gave me a price then told me that I didn't qualify for all of the rebates so I could not get the price they quoted me. This is the o department. They gave me a price then told me that I didn't qualify for all of the rebates so I could not get the price they quoted me. This is the old bate and switch. Stay away from this dealership. More
by EZ
Employees Worked With
Jenna
