Heritage Chrysler Dodge Jeep Ram Owings Mills

The dealership had the vehicle we were interested in available for a test drive upon our arrival and the sales person carefully eexplained the features of the vehicle. The dealership worked extensively available for a test drive upon our arrival and the sales person carefully eexplained the features of the vehicle. The dealership worked extensively with us to reach a solution that satisfied everyone. More

We've bought a lot of new vehicles over the years. This had to be the best car buying experience we've had. No nonsense, straight forward, honest and no pressure. Tim Sokoloski was great to work with. He w had to be the best car buying experience we've had. No nonsense, straight forward, honest and no pressure. Tim Sokoloski was great to work with. He was up front about pricing and very knowledgeable about the product. Highly recommended. We did a fair amount of research and visited other dealers before buying a Jeep Wrangler Unlimited. We got a great deal and are very satisfied. Dave Hoffman, the business manager thoroughly explained all the extra options and was very patient with all our questions. We never felt like we were being pressured. This dealership is about 1 1/2 hours from our home, but it was well worth the time and effort to go there. More

I am satisfied with the the entire buying process. Ed was great! I was looking for a deal on a 2010 minivan and was given severeal options. Not many 2010 were left over and the great discounts offered t was great! I was looking for a deal on a 2010 minivan and was given severeal options. Not many 2010 were left over and the great discounts offered to clear the old for the new was what had me looking for the 2010. I would recommend this dealership and especially Ed Still as he was willing to spend the entire day with me to find what I was looking for. He also was helpful in expediting the sale once I decided what I wanted. More

Joe was friendly without being pushy. He and Tom were knowledgeable about the Jeep and really worked hard to make the right deal for me. I was very happy with their approach and the way I was treated. knowledgeable about the Jeep and really worked hard to make the right deal for me. I was very happy with their approach and the way I was treated. I would recommend them highly to anyone looking for a quality and reputable car dealership. More

Sonny was on point with all of the cars. This is the first time I visit a dealership that I received excellent customer services and positive experience. Due to Sonny's dedication and flexibility, I wa first time I visit a dealership that I received excellent customer services and positive experience. Due to Sonny's dedication and flexibility, I was able to purchase the vehicle of my choice.I would recommend Sonny and MileOne Heritage to family and close friends. In the future,I plan to purchase my next car from MileOne Heritage. More

I went to MileOne Heritage Chrysler Jeep Dodge and had an absolutely wonderful experience. Ian Johnson was the nicest, least pushy car salesman I have ever dealt with. He was a pleasure to deal with and di absolutely wonderful experience. Ian Johnson was the nicest, least pushy car salesman I have ever dealt with. He was a pleasure to deal with and did everything he could to get the right price for me. Dave Hoffman was a great business manager to work with as well-- he laid everything out and explained every last detail. I absolutely LOVE my new Jeep! More

Joe was a wonderful salesman!! We are more than happy with my husband's new car (Dodge Charger), and he was so helpful in dealing with all of my husband's requests. The car has been such a dream for my with my husband's new car (Dodge Charger), and he was so helpful in dealing with all of my husband's requests. The car has been such a dream for my husband to drive, and, thanks to the salesman, we purchased a car that made a lot more sense (4 door) than what my husband was determined to buy, even against my recommendation. Joe was more than patient with us and made this experience so much more pleasant. In all of the commotion of the paperwork completion, I accidently left my cell phone at the dealership in one of the cars that we test-drove, and before we got home that evening, there was already a phone message from Joe about having found it. Joe was very personable throughout the whole transaction. He went the extra MILE ONE all the way! More

Russell was awesome to work with,very patient and informative throughout my entire experiance,thanks so much Russell it was great working with you on my new 2011 dodge ram the truck is awesome and my informative throughout my entire experiance,thanks so much Russell it was great working with you on my new 2011 dodge ram the truck is awesome and my wife and i love it. this is my 5th vehicle purchased at heritage owings mills and i wouldnt change a thing i have sent many friends and family to this dealership and everyone is very happy with their experiance at heritage owings mills. thank,you Russell More

Had a good experience at the dealership. got a great vehicle. The salesman really worked for us to to get a fair price on our trade and got us what we needed for the used car we were buying (we had som vehicle. The salesman really worked for us to to get a fair price on our trade and got us what we needed for the used car we were buying (we had some concerns and he rectified them to our satisfaction). The vehicle we came to look at was ready for us right away. Our test drive was good. The only part that was alittle distressing was that we arrived at the dealership at 3pm and didn't leave with the baught vehicle until 730pm. It seemed to be a long process and a lot of waiting around. With that being said, everyone was very friendly and accomidating. We are happy with our purchase!! Thanks Tim! More

Warren did an excellent job of finding me just the car I wanted with the right equipment and in the right color. His friendly manner and genuine concern that I get just the equipment I wanted were importan wanted with the right equipment and in the right color. His friendly manner and genuine concern that I get just the equipment I wanted were important factors in my deciding to buy with Heritage. Price is a always a concern. Warren worked with his manager to give me a deal I could live with. I was a life-long Pontiac owner and finding a new car this time was stressful but I believe I have found a new home at Heritage. More