Heritage Chrysler Dodge Jeep Ram Owings Mills

After purchasing a Grand Caravan from Joe,I noticed a slight paint defect that evening. Tom Carter said they would fix the issue and sure enough, they did just that in a timely and professional manner. S slight paint defect that evening. Tom Carter said they would fix the issue and sure enough, they did just that in a timely and professional manner. Scott and Victor in the service department were great as well and the parts department was informative and helpful. Everyone seemed courteous and kind. There was a slight paperwork mix up but Joe said he would fix it and I do not doubt him. All in all, a pleasurable experience. Good job fellas, thanks! More

Ed and staff were very congenial, attentive and showed care for the customer. We felt our deal was very good with no hassel and straight upfront and honest. We would definitely recommend this dealership care for the customer. We felt our deal was very good with no hassel and straight upfront and honest. We would definitely recommend this dealership for new vehicle purchase. We were also surprised they beat a trade in appraisal offered by Carmax. More

Your dealership, services, professionalism, and expertise were all amazing. I could have stayed for hours just talking to your team. Jay and Tim were the best car sales persons I have ever encountered. I wil were all amazing. I could have stayed for hours just talking to your team. Jay and Tim were the best car sales persons I have ever encountered. I will certainly be a return customer in the future. Both Jay & Tim were kind and patience. They were flexible and understanding. They were easy to talk with, and answered all of my questions. Tim was very approachable, and was very responsive to my email questions, and requests. Tim worked hard to satisfy my goals. He was fun to go on the test drive with, and I felt he viewed me as a person, not just a sale or lead. Tim seemed to be able to work with my fun-hearted personality. Tim appeared to be able to read my mind. My experience was great with everyone I crossed paths with while I was in the dealership! More

When I walked in Heritage Jeep on Monday February 14, 2011, I wanted to lease a 2011 Jeep. I had bought a used 2010 Jeep Laredo in December 2010 and I was happy with the Laredo, but since my daughter tot 2011, I wanted to lease a 2011 Jeep. I had bought a used 2010 Jeep Laredo in December 2010 and I was happy with the Laredo, but since my daughter totaled her Toyota on January 15th, I decided to give her the 2010 Jeep. I liked having an SUV in the winter. After driving the Laredo with Joe Perry on the test drive, I wanted to lease the 2011 Laredo. I really liked it and loved the blackberry color! More

I have been dealing with MileOne Heritage Jeep for almost eight years. I brought a Jeep Liberty and leased two Jeep Liberties from Joe Perry consecutively. I knew as soon as I walked in the dealership that eight years. I brought a Jeep Liberty and leased two Jeep Liberties from Joe Perry consecutively. I knew as soon as I walked in the dealership that it was going to be the place where I would always shop for my next car or truck. This year I had some financial difficulties and Joe Perry, Ken Gowan and John Hoffman were still able to get me the deal I needed and wanted. I just purchased a Dodge Caliber and love it! Now, I have friends asking where I got such a great deal. I can't imagine buying any of my future vehicles from anybody but Joe Perry. More

We visit many dealers and Heritage Dodge was the best one. We got what we wanted and more. Mr Troxell work with us and went over operational procedures of vehicle. He introduce us to his manager and he a one. We got what we wanted and more. Mr Troxell work with us and went over operational procedures of vehicle. He introduce us to his manager and he also asists in the purchase. My husband test drove vehicle. We wanted to by a Big Horn and left with a Laramie. It was a good deal and my husband is very happy. More

We had a great experience at this dealership. We have previously spoke with the salesman earlier in the day. When we had arrived later that evening, he greated us at the door and had the vehicle already previously spoke with the salesman earlier in the day. When we had arrived later that evening, he greated us at the door and had the vehicle already brought up so we could take it for a test drive. At other dealerships that we have visited, the salesperson knew what we were interested in and still showed us other vehicles. All of the staff was very helpful and friendly. I would highly recommend this dealership to anyone who is interested in buying a vehicle. More

This was my very first car buying experience....I knew I wanted the car, but they really helped me make my final decision by taking me through all of the paperwork nice and slowly. They were all friendly an wanted the car, but they really helped me make my final decision by taking me through all of the paperwork nice and slowly. They were all friendly and helpful and more than anything UNDERSTANDING! Buying a car was a BIG deal to me and they respected that. It wasn't snowing when I got to the dealership but 5+ hours later there was a blinding snowstorm with about 5 inches of snow on the ground....thank goodness my Caliber has AWD!! Overall it was a great experience, and not one I will soon forget...driving the car off the lot in a blizzard! Thanks! More

I visited this dealership earlier and came back specifically to work with Mr.Perry. I enjoyed his company and found him to be a fine considerate, knowledgeable individual. Everything is going ver specifically to work with Mr.Perry. I enjoyed his company and found him to be a fine considerate, knowledgeable individual. Everything is going very well with my vehicle which I am grateful for and we'll see how the dealership does in the immediate future as I need to have a bit of paint work completed on the rear bumper. More to follow..... More

If you're in the market for a new Jeep then you're at the right dealer. If you want great customer service and a great deal talk to Tom Carter or Joe Perry. They'll work with you to find the right vehicle right dealer. If you want great customer service and a great deal talk to Tom Carter or Joe Perry. They'll work with you to find the right vehicle and go over all of the features in detail so you'll really hit the ground running. We got a new 2011 Jeep GC and very pleased with our purchase and experience at Heritage Mileone. I can't forget to mention that you'll also get great service from Dave who handles the financing and warranty/service contracts. In short, call Tom or Joe they won't steer you wrong. More