Heritage Chrysler Dodge Jeep Ram Owings Mills

I have been leasing vehicles with Heritage Jeep for so many years,I am on my 4th jeepGrand Cherekee Overland Summit this year they had a model change and i just love it.i keep going back to this dealershi many years,I am on my 4th jeepGrand Cherekee Overland Summit this year they had a model change and i just love it.i keep going back to this dealership because they treat me very well the salesman and manager are so ocumidating very nice atmosphere.Thats why i keep going back. I just love my new vehicle look forward to driving it each day. More

After inquiring about a new Dodge truck on the Internet, I was pleasantly please with the call I received from the Internet sales manager. He was not pushy, however, he made sure I realized it would be in I was pleasantly please with the call I received from the Internet sales manager. He was not pushy, however, he made sure I realized it would be in my best interest to travel the miles from my home to visit their showroom. I set up an appointment the following morning. My sale was ready for my appointment. He was well informed of my truck needs. At no time did I feel he was pushing anything on me. He asked great questions and was knowledgable with answers. After agreeing on a vehicle and satisfied with the price, I was handed over to the finance manager. My pleasant experience continued. Again, nothing was pushed on me. I was explained what was available and it was left up to me on the purchase and finance program. I would recommend them to my closest friends. More

I live in PA and drove down to get an appraisal on my trade in. They offered me well above what some of the other dealers. They really work with you on pricing and get you a great deal. The staff was trade in. They offered me well above what some of the other dealers. They really work with you on pricing and get you a great deal. The staff was very friendly and the customer service was to notch. Will deefinitely do business with them again! More

I am a returning customer to Hertitage. Russell Troxell sold me my Dodge Mini Van in 2002. Russell was very helpful and friendly and made the overall transaction very smooth. For the last few months I have sold me my Dodge Mini Van in 2002. Russell was very helpful and friendly and made the overall transaction very smooth. For the last few months I have had my eye on a Jeep Wrangler. I saw the one I wanted at Hertitage. I came home and looked it up on line. It was what I wanted so I called Russell. He was again very helpful and courteous. I told him I would like to take a look at it and test drive it. Russell had it ready for me when I got there. After seeing it up close and driving it, I wanted it. I knew what I could fit in my budget and Russell and his team got me there! I am a Jeep owner now and love it! I drove in that night in my Mini Van that Russell sold me 9 years ago, which I am still driving and plan to keep. I told Russell I would be back when the next new car, truck or jeep is needed or wanted! Thanks again Russell for all your help!( And just an FYI my husband purchased his truck at Hertitage in 1994 and he is still driving it!) More

Good selection of Chrystler Town and Country vans for us to select. With a good variety of options from which to choose. Jay was helpful and not pushy and provided good guidance differences that we were to select. With a good variety of options from which to choose. Jay was helpful and not pushy and provided good guidance differences that we were not familiar with in Town and Country. We would recommend the dealership to others More

Smooth and seamless sale. Came from out of state due to excellent price on vehicle. Only criticism is that, as a policy, they do not hold vehicles or accept deposits no matter how much intent demonstrated, excellent price on vehicle. Only criticism is that, as a policy, they do not hold vehicles or accept deposits no matter how much intent demonstrated, but I do understand the policy. Just happy it all worked out. Also, extended warranty purchased for good price with thorough explanation. Thanks guys, I love the car. More

I wanted to get a new 2011 Charger to replace my old Charger. Joe showed me the new Charger. It's got it all and Dave got it in my budget. This is the second car I got from Joe. All the guys worked ha Charger. Joe showed me the new Charger. It's got it all and Dave got it in my budget. This is the second car I got from Joe. All the guys worked hard to make this happen. Go to Heritage and ask for Joe Perry. More

I was looking to purchase a Jeep Wrangler and had horrible results with Don White's and their team. I gave up for a year before deciding to look seriously again. With the help of the internet, I fo horrible results with Don White's and their team. I gave up for a year before deciding to look seriously again. With the help of the internet, I found exactly what I was searching for at Heritage. I drove over an hour to meet with Warren and Ken on their word that they would promise to work with me to achieve the very best price they could offer. I never felt pressured or uncomfortable and they wrote down the figures Exactly as to how they were coming to a price. I even got more for my trade than what Don White's offered me a year prior. I haul cars for a living and I'm in and out of most dealerships all the time. I can tell you that most of the sales people and managers, through my experiences, are rude. I had a good feeling with Ken and Warren and I'm very happy with the price and service I received. More

Totally unprofessional people and very rude. Can not keep up simple appointments and can not keep the track of their own emails. Right hand has no clue what left hand does. Totally dishonest. Been there twi up simple appointments and can not keep the track of their own emails. Right hand has no clue what left hand does. Totally dishonest. Been there twice both times it was a total waste of my time. Had my vehicle appraised first time but for some reason they lost all that information and had to do it all over again. More

Ken and Warren made this the easiest car purchase i have ever been threw. I was dealing with another dealership and was getting very annoyed with the buying process until i came to these guys at Heritage. I ever been threw. I was dealing with another dealership and was getting very annoyed with the buying process until i came to these guys at Heritage. I highly recommended them and will defiantly be returning to buy my next Jeep More