Heritage Chrysler Dodge Jeep Ram Owings Mills

Mark was very pleasant to deal with. He was honest, answered all of our questions, and made us feel welcome, not just as another 'sale'. We've already told our friends about Heritage, and especially a answered all of our questions, and made us feel welcome, not just as another 'sale'. We've already told our friends about Heritage, and especially about Mark, for their next vehicle. Also, we LOVE our new Chrysler 200 Convertible! Thank you, Mark and Heritage! Rhonda Smith More

I bought a brand new Jeep Compass and I love it. Warren was very helpful in making sure I got the right Jeep for the best price possible. He gave me a call the other day to see how I was doing and if I'm e was very helpful in making sure I got the right Jeep for the best price possible. He gave me a call the other day to see how I was doing and if I'm enjoying my new Jeep, which was much appreciated. Dave really helped me out with getting my upgraded warranties and service packages. The overall atmosphere was friendly and it was clear that Warren and Dave had my best interests in mind. I would recommend this dealership to anyone, especially if you are looking for personal attention and great service along with your brand new vehicle. More

Ed was great to work with! He was really patient and took the time to make sure that all questions were answered.I ended up being able to get exactly the truck that I wanted the same night!!! the time to make sure that all questions were answered.I ended up being able to get exactly the truck that I wanted the same night!!! More

I also worked with Victor in Service and he was very nice and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. More

Heritage Chrysler Dodge Jeep Owings Mills--SALES-Mark Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found the perfect car for him. Looks like we will be back when our daughter is ready for her first car! Professional and courteous staff. Great experience all-around!! Thanks so much to everyone! More

07/16/11 I'm writing to commend both Ed Still and Dave Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extre Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extremely professional. Any time I had a question or requested information, I received an honest reply and much sooner than expected. I've seen them helping other customers when they had enquiries, even if it means a smaller break time or a (slightly) later finish to the day. I can not say enough about these two gentlemen, I would not hesitate to deal with them again and neither should you. More

I have purchased 3 vehicles from Joe Perry over the years and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank you Joe and everyone at Heritage Chrysler Dodge Jeep Owings Mills! More

Overall the best car buying experience. The team made me feel confident in their abilities and provided a professional service all the way. Two thumbs up! feel confident in their abilities and provided a professional service all the way. Two thumbs up! More

I was looking for a minivan and found online that this dealer had great and unbelievable prices for the Grand Caravan. I'm from PA and had reserved a 2011 Toyotaat a local dealer. While I was in the proce dealer had great and unbelievable prices for the Grand Caravan. I'm from PA and had reserved a 2011 Toyotaat a local dealer. While I was in the process to get a loan approved, I found tgis dealer in MD that offered great prices and a lot of features that Toyota didn't include. I contacted Mark and he gave me outstanding strating selling price. My trade was worth a lot for Ken and that was over the phone. I thought "what's the catch"? I decided to give them a change and went to the dealer. They honored me the same price offered over the phone. Excellent customer service on a teamwork environment. Mark was off the day I visited the dealer but Warren was kind and gentle to take care of me and my family. He showed us the unit, explained all it's features and lead us to the final step, the purchase. Ken worked with the numbers and found an excellent interest rate for me. I'm really pleased and gratefull about this purchase experience and would highly recommend this dealer, even if you have to travel out of state to get a great deal. Thank you Heritage team!!!!! More

The service was exceptional. I introduced my son, a first time buyer, to the Internet Sales Manager, who ultimately introduced him to Dave, Finance Department. This was the treatment you would want for your time buyer, to the Internet Sales Manager, who ultimately introduced him to Dave, Finance Department. This was the treatment you would want for your child, as a first experience. The Heriatge Group was careful to keep it exciting, and enjoyable. But even better, we got the deal, and price that we wanted, without high pressure or coercement. Thank you Heritage. Mel More