Heritage Chrysler Dodge Jeep Ram Owings Mills

Yet again the great staff of Heritage helped me get another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out montly payment pretty close. I will continue to use these guys forever More

Although my experience was ok. I purchased a new jeep wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I too wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I took the dealers word that it had everything that I wanted. I saw the jeep for the first time in the rain after I signed the paperwork. Excited, like everyone else would be. The dealer didn't mention that the windows on the soft top weren't tinted and looking at everything else, I missed it. The jeep came home and sat for two days because I went on a guys trip. By the time I got back it had stopped raining. Thats when I noticed. I felt I got taken an advantage of. I really wanted the tinted windows. How Disappointing. I would hope that this doesn't happen that often. People buying autos should slow down and not let the dealers rush you thru a big purchase. More

After visiting other dealerships and confirming my dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with. Our salesmen, Jay was amazing! At no time did I feel like he was trying to push me into purchasing a vehicle. He was very knowledgeable and incredibly nice! Once we decided to purchase the vehicle Dave the business manager helped us find the right type of financing to fit our budget. Again, he was not pushy and made us feel as if we were in good hands. We love our new (to us) Chrysler!! Heritage Chrysler made us feel welcome and as if we were part of their family. I would highly recommend this dealership!! More

Knowledgeable sales person. Got right to work getting us into the vehicle we wanted in a way we could afford. Also great deal on our trade. Financial manager was excellent to work with. I feel this was a into the vehicle we wanted in a way we could afford. Also great deal on our trade. Financial manager was excellent to work with. I feel this was a good car buying experience overall. We are very happy with our purchase. Melissa Cusick More

This is my 2nd vehicle purchase from Joe. Joe is straight forward, no BS and a pleasure to deal with. After coming to terms we could agree on, I was under time restraints due to work. Since the ve straight forward, no BS and a pleasure to deal with. After coming to terms we could agree on, I was under time restraints due to work. Since the vehicle was not ready yet, Joe delivered it to me at work when it was ready. Class Act. I had a discrepancy with the windows on my new Jeep, and in 3 days had a new set ordered and ready to go on. No fuss, no hassle. More

Joe took his time and was very patient with me as I returned later with my son. We looked at a few vehicles and found something that worked just right. I recommend Joe and Heritage to all! returned later with my son. We looked at a few vehicles and found something that worked just right. I recommend Joe and Heritage to all! More

First time going used instead of new. Looking for a minivan and after much homework Heritage's price was significantly lower than Carmax. Warren was extremely helpful and solved all of my many issues a minivan and after much homework Heritage's price was significantly lower than Carmax. Warren was extremely helpful and solved all of my many issues and spent most of the evening with me. I am far from the easiest client to deal with and Warren was fantastic. More

Mr still was very up front and honest with me and worked with me and gave me a great deal. And I will be forever grateful for his outstanding customer service to his customers:-) with me and gave me a great deal. And I will be forever grateful for his outstanding customer service to his customers:-) More

I came into Heritage to purchase a new Jeep but had a financial limit on what I could spend. Mr. Still was professional, knowledgable, and very, very nice. He worked with me to find the best vehicle for financial limit on what I could spend. Mr. Still was professional, knowledgable, and very, very nice. He worked with me to find the best vehicle for my money and was very easy to work with. What was a put-off at another local dealership seemed to be second-nature to Mr. Still and the entire staff at Heritage - they took their time working with me, made me feel like my business was important to them, and made it an all around easy experience. Mr. Still took the time to go over the vehicle with me, answered all of my questions, and and I simply can't say enough good things about him. In addition, there was a communication lapse on the end of the credit union I was using and Mr. Still and the staff at Heritage went above and beyond to work through the complications in an easy-going and professional manner. I would highly, highly recommend Heritage Jeep of Owings Mills and Mr. Still, and would like to thank them for the their time and professional assistance. More

I purchased a new, 2011 Chrysler 200 Touring from this dealership. Ed was superb as was the General and Sales Manager. They worked hard to get the price I was searching for, both, on the trade-in and pur dealership. Ed was superb as was the General and Sales Manager. They worked hard to get the price I was searching for, both, on the trade-in and purchase of the new vehicle. I was pleased with the service rendered and the time they took to truly be Satisfaction is #1. I would recommend this dealership to anyone. No pressure and very patient. They do what it takes to make it work. Thank you Joe More