Heritage Chrysler Dodge Jeep Ram Owings Mills

I came into Heritage to purchase a new Jeep but had a financial limit on what I could spend. Mr. Still was professional, knowledgable, and very, very nice. He worked with me to find the best vehicle for financial limit on what I could spend. Mr. Still was professional, knowledgable, and very, very nice. He worked with me to find the best vehicle for my money and was very easy to work with. What was a put-off at another local dealership seemed to be second-nature to Mr. Still and the entire staff at Heritage - they took their time working with me, made me feel like my business was important to them, and made it an all around easy experience. Mr. Still took the time to go over the vehicle with me, answered all of my questions, and and I simply can't say enough good things about him. In addition, there was a communication lapse on the end of the credit union I was using and Mr. Still and the staff at Heritage went above and beyond to work through the complications in an easy-going and professional manner. I would highly, highly recommend Heritage Jeep of Owings Mills and Mr. Still, and would like to thank them for the their time and professional assistance. More

I purchased a new, 2011 Chrysler 200 Touring from this dealership. Ed was superb as was the General and Sales Manager. They worked hard to get the price I was searching for, both, on the trade-in and pur dealership. Ed was superb as was the General and Sales Manager. They worked hard to get the price I was searching for, both, on the trade-in and purchase of the new vehicle. I was pleased with the service rendered and the time they took to truly be Satisfaction is #1. I would recommend this dealership to anyone. No pressure and very patient. They do what it takes to make it work. Thank you Joe More

Mark was very pleasant to deal with. He was honest, answered all of our questions, and made us feel welcome, not just as another 'sale'. We've already told our friends about Heritage, and especially a answered all of our questions, and made us feel welcome, not just as another 'sale'. We've already told our friends about Heritage, and especially about Mark, for their next vehicle. Also, we LOVE our new Chrysler 200 Convertible! Thank you, Mark and Heritage! Rhonda Smith More

I bought a brand new Jeep Compass and I love it. Warren was very helpful in making sure I got the right Jeep for the best price possible. He gave me a call the other day to see how I was doing and if I'm e was very helpful in making sure I got the right Jeep for the best price possible. He gave me a call the other day to see how I was doing and if I'm enjoying my new Jeep, which was much appreciated. Dave really helped me out with getting my upgraded warranties and service packages. The overall atmosphere was friendly and it was clear that Warren and Dave had my best interests in mind. I would recommend this dealership to anyone, especially if you are looking for personal attention and great service along with your brand new vehicle. More

Ed was great to work with! He was really patient and took the time to make sure that all questions were answered.I ended up being able to get exactly the truck that I wanted the same night!!! the time to make sure that all questions were answered.I ended up being able to get exactly the truck that I wanted the same night!!! More

I also worked with Victor in Service and he was very nice and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. and fixed everything I needed repairs on. They make sure you're happy before you leave the lot. More

Heritage Chrysler Dodge Jeep Owings Mills--SALES-Mark Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found Hughes & FINANCE-Dave Hoffman Excellent customer service! Professional all the way. We needed a dependable car for our college student and we found the perfect car for him. Looks like we will be back when our daughter is ready for her first car! Professional and courteous staff. Great experience all-around!! Thanks so much to everyone! More

07/16/11 I'm writing to commend both Ed Still and Dave Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extre Hoffman on the fantastic job helping me purchase my dream vehicle. Since first stepping foot inside, they were courteous, genuine, caring, and extremely professional. Any time I had a question or requested information, I received an honest reply and much sooner than expected. I've seen them helping other customers when they had enquiries, even if it means a smaller break time or a (slightly) later finish to the day. I can not say enough about these two gentlemen, I would not hesitate to deal with them again and neither should you. More

I have purchased 3 vehicles from Joe Perry over the years and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank and highly recommend him and this dealership. He consistently goes out of his way to work with you and ensure you leave a happy customer. Thank you Joe and everyone at Heritage Chrysler Dodge Jeep Owings Mills! More

Overall the best car buying experience. The team made me feel confident in their abilities and provided a professional service all the way. Two thumbs up! feel confident in their abilities and provided a professional service all the way. Two thumbs up! More