Heritage Chrysler Dodge Jeep Ram Owings Mills

This was my second purchase from the Hertitage Family. Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I wi Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I will without hesitation recommend these gentlemen for family and friends looking to purchase a vehicle. More

After determining the exact vehicle I was looking for (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 m (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 mile radius to my home. Heritage was very quick to respond with the exact vehicle and at a price that was better than several other local dealers in the area. Upon arrival at the dealership, the professionalism and customer service provided by Joe and several of his coworkers was most outstanding. As a result, and after a really good test driving and final price negotiation experience, we were able to agree on a deal the same day. The dealership was also willing to swith the tires around at no charge (to create an all blackwall look) and we were able to schedule the Permaguard treatment next business day. All in all, it was a great buying experience and I would highly recommend Heritage and Joe Perry and his team to others. More

Yet again the great staff of Heritage helped me get another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out another vehicle. Joe was our final sales person and he was very nice and made our time waitin go by very fast. Kenny worked his magic and matched out montly payment pretty close. I will continue to use these guys forever More

Although my experience was ok. I purchased a new jeep wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I too wrangler sport. The only options I wanted was bigger wheels, a/c, and tinted window soft top. The vehicle was transfered from another dealer so I took the dealers word that it had everything that I wanted. I saw the jeep for the first time in the rain after I signed the paperwork. Excited, like everyone else would be. The dealer didn't mention that the windows on the soft top weren't tinted and looking at everything else, I missed it. The jeep came home and sat for two days because I went on a guys trip. By the time I got back it had stopped raining. Thats when I noticed. I felt I got taken an advantage of. I really wanted the tinted windows. How Disappointing. I would hope that this doesn't happen that often. People buying autos should slow down and not let the dealers rush you thru a big purchase. More

After visiting other dealerships and confirming my dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with dislike of having to deal with used car salesmen, my wife and I found Heritage. Heritage Chrysler is the BEST dealership that I have ever dealt with. Our salesmen, Jay was amazing! At no time did I feel like he was trying to push me into purchasing a vehicle. He was very knowledgeable and incredibly nice! Once we decided to purchase the vehicle Dave the business manager helped us find the right type of financing to fit our budget. Again, he was not pushy and made us feel as if we were in good hands. We love our new (to us) Chrysler!! Heritage Chrysler made us feel welcome and as if we were part of their family. I would highly recommend this dealership!! More

Knowledgeable sales person. Got right to work getting us into the vehicle we wanted in a way we could afford. Also great deal on our trade. Financial manager was excellent to work with. I feel this was a into the vehicle we wanted in a way we could afford. Also great deal on our trade. Financial manager was excellent to work with. I feel this was a good car buying experience overall. We are very happy with our purchase. Melissa Cusick More

This is my 2nd vehicle purchase from Joe. Joe is straight forward, no BS and a pleasure to deal with. After coming to terms we could agree on, I was under time restraints due to work. Since the ve straight forward, no BS and a pleasure to deal with. After coming to terms we could agree on, I was under time restraints due to work. Since the vehicle was not ready yet, Joe delivered it to me at work when it was ready. Class Act. I had a discrepancy with the windows on my new Jeep, and in 3 days had a new set ordered and ready to go on. No fuss, no hassle. More

Joe took his time and was very patient with me as I returned later with my son. We looked at a few vehicles and found something that worked just right. I recommend Joe and Heritage to all! returned later with my son. We looked at a few vehicles and found something that worked just right. I recommend Joe and Heritage to all! More

First time going used instead of new. Looking for a minivan and after much homework Heritage's price was significantly lower than Carmax. Warren was extremely helpful and solved all of my many issues a minivan and after much homework Heritage's price was significantly lower than Carmax. Warren was extremely helpful and solved all of my many issues and spent most of the evening with me. I am far from the easiest client to deal with and Warren was fantastic. More

Mr still was very up front and honest with me and worked with me and gave me a great deal. And I will be forever grateful for his outstanding customer service to his customers:-) with me and gave me a great deal. And I will be forever grateful for his outstanding customer service to his customers:-) More