Heritage Chrysler Dodge Jeep Ram Owings Mills

Warren has been a pleasure to work with. He has taken extra steps to assist me in my time of need. He has always be pleasant and very informative of what i needed to do to help him help me. Warren is ver extra steps to assist me in my time of need. He has always be pleasant and very informative of what i needed to do to help him help me. Warren is very compationate about his job and seems to love helping his customers. If i had to, i would refer business to heritave and inform them to request for warren because customer satisfaction is guaranteed. More

Drove an hour to this dealership due to the very competitive pricing. Russell was extremely nice the three times I drove there to check out vehicles on the lot. After I purchased my new truck ther competitive pricing. Russell was extremely nice the three times I drove there to check out vehicles on the lot. After I purchased my new truck there was an issue with it but they went out of there way to fix the problem and make sure I was happy with the end result. I would recommend this dealer to anyone in the area. More

I was searching for a Jeep Grand Cherokee and reviewed available inventory and prices within a 200 mile radius of my home in suburban Philadelphia. I found the best price from Heritage, finding that I co available inventory and prices within a 200 mile radius of my home in suburban Philadelphia. I found the best price from Heritage, finding that I could purchase a just new 2012 for just about what other dealers wanted for a comparably equipped left over 2011. I also checked prices on Consumer Report and found Heritage lower than the "best dels" in my area. Before making the 2 hour drive I even called a dealer in my area to see if they could match the price and they would not. Once I arrived Jay was very good to work with. Knowledgeable, no hassle, no pressure, friendly and accomodating. Jay even picked me up from a nearby rental car drop location when I came down to get my vehicle. More

Ed Still at Heritage Dodge was the nicest person to work with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired with. I stumbled across this dealership while looking for a used Jeep online. When I arrived everyone was very helpful and found the Jeep I inquired about quickly. The Jeep I test drove wasn't exactly what I was looking for, but Ed quickly found the perfect Jeep for me. The service at Heritage is amazing and the people who work there are genuinely nice. I would recommend this dealership to anyone, especially women who are shopping alone. I went by myself and was treated with respect and no one questioned my ability to purchase the Jeep or to make decisions without a significant other accompanying me, something I ran into with other dealers. Overall a great experience with Ed and Heritage Dodge. More

My boyfriend purchased a new car in March 2011 from Ed Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that w Still at this dealership, & it was a fantastic and easy transaction (no pressure, which is rare for car dealerships!). We felt so comfortable that we swore we would come back when I needed a car. I just bought a used car from Ed Still this weekend & the transaction was pleasant & pressure-free again. I need some service attention on the car, but I assume that will go just as great as everything else has at this dealer. HIGHLY RECOMMENDED!! More

The attention from the staff was impressive and the willingness to work with us was very reasonable. Personnel stayed very late into the evening to make our deal a possibility. Many thanks. willingness to work with us was very reasonable. Personnel stayed very late into the evening to make our deal a possibility. Many thanks. More

Starting with information returned via email and some basic phone calls, Ed did a great job convincing me to stop by Heritage. Once there, Ed and the other gentlemen I encountered were helpful, informat basic phone calls, Ed did a great job convincing me to stop by Heritage. Once there, Ed and the other gentlemen I encountered were helpful, informative, and accommodating. Ed was friendly, courteous, and not overly aggressive like some other places I had been. Overall, it was a pleasant experience. More

This was my second purchase from the Hertitage Family. Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I wi Joe, Ken and Dave were outstanding at the level of information, support and courtesy they provided before during and after our vehicle purchase. I will without hesitation recommend these gentlemen for family and friends looking to purchase a vehicle. More

After determining the exact vehicle I was looking for (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 m (Jeep Grand Cherokee Laredo) and the price I was willing to pay for it, I performed an online search of Jeep dealers in the Maryland area within 50 mile radius to my home. Heritage was very quick to respond with the exact vehicle and at a price that was better than several other local dealers in the area. Upon arrival at the dealership, the professionalism and customer service provided by Joe and several of his coworkers was most outstanding. As a result, and after a really good test driving and final price negotiation experience, we were able to agree on a deal the same day. The dealership was also willing to swith the tires around at no charge (to create an all blackwall look) and we were able to schedule the Permaguard treatment next business day. All in all, it was a great buying experience and I would highly recommend Heritage and Joe Perry and his team to others. More