
Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I looked all over for a truck at the right price. The ram was the best truck, heritage was the best price, and Joe Perry was the best salesman. He found it at a different dealership and got it for us. Joe wa was the best truck, heritage was the best price, and Joe Perry was the best salesman. He found it at a different dealership and got it for us. Joe was great. More
This is worst service by a car dealership i have ever received(and i have purchased many cars). I went to the dealership to look at a 2007 Dodge Caliber. This car was not up to the quality that i was l received(and i have purchased many cars). I went to the dealership to look at a 2007 Dodge Caliber. This car was not up to the quality that i was looking to buy. I live in Bel Air and the dealership is in Owings Mills MD. Before I reached home, the salesman called and left a message. "We have 2- 2010 Dodge Caliber's, one black and one silver, we can put either on on the road for $12,600. He left this same message 3 other times befor I had a chance to talk to him. I asked if he was sure the price was correct? YES, was the answer. I told him that i would take the black one if he could deliver it to the Bel Air location. Again YES, was the answer. I was given the vin # and faxed over the insurance papers. I then received a phone call, "we have to add $1000 to the auto, we made a mistake! I and argued and took my complaint to Constantine Spivak, the general manager. They then chose to honor the price. This is a list of changes to the car when it arrived in Bel Air 1. There were 4 different makes of tires on the car. 2. The floor mats were removed from the car. 3. I was only given one key with a jeep fob, not a Dodge. I was then told they could not locate a second key. 4. There were wheel locks on the car, but I was not given a key for the locks. What was Brian's response--I can't do anything else for you!! Buyer beware!!! More
I visited Heritage Jeep after looking at a few used vehicles on their website. From the minute I stepped into the dealership, I was greeted by friendly faces and felt right at home. Chris Parker worked vehicles on their website. From the minute I stepped into the dealership, I was greeted by friendly faces and felt right at home. Chris Parker worked with me and had already pulled up the vehicle I was interested in.From that point, my car was appraised and I met a few other staff members. Robert (sales manager), Dave (financing), Eric (appraised my car)- were so great to me. My credit situation was a little tricky, but that didn't change a thing (as is sometimes does at other dealerships.) I was treated like a friend and everyone at the dealership worked together to overcome my credit issue. When they called me the next morning to let me know that I had been approved for a loan and could pick up my new car, I was ecstatic! This was truly a great experience and I will never go anywhere else to purchase again. I know I've said thank you about a hundred times, but thank you again for making this experience such a great one!!! Looking forward to doing business with you for many years to come! More
Purchased a 2012 New Jeep GC Overland 12/12/2011. All Purchased a 2012 New Jeep GC Overland 12/12/2011. All the folks at Heritage Jeep Owings Mills were nice... Robert Our salesman Jay Aristidou was Purchased a 2012 New Jeep GC Overland 12/12/2011. All the folks at Heritage Jeep Owings Mills were nice... Robert Our salesman Jay Aristidou was most helpful taking all the time needed to explain the features of our Jeep GC Overland. He even worked out a couple minor problem areas quickly and to our satisfaction having to do with registering the car title in my wife's name only. The deal we got was as advertised on the internet. No bait and switch here. I just wanted to take a little time this morning so voice my appreciation and to give a special internet THANK YOU TO JAY! More
This is the 3rd vehicle my wife and I have purchased from Heritage ( 2 New and 1 Used). I have always felt comfortable with your business and would recommend you to others. I would like to give Chris Taylor( Heritage ( 2 New and 1 Used). I have always felt comfortable with your business and would recommend you to others. I would like to give Chris Taylor( our Salesman) a pat on the back as he is honest and trustworthy, an asset to your firm,which in my opinion a rarity with car dealerships today. Justin was also very good to work with as he was fast and not pushy. More
Well this is my third vehicle that I have purchased from Heritage and second time working with Joe Perry a great representative of this auto group. Him and his team have always worked with me and have prov Heritage and second time working with Joe Perry a great representative of this auto group. Him and his team have always worked with me and have provided a great service. Give them the opportunity to get your next vehicle. You'll definitely drive away a satisfied customer. More
Larry 20111230 Dodge Grand Caravan. I absolutely loved Larry 20111230 Dodge Grand Caravan. I absolutely loved the treatment that I received from Tim Gardner and Dave Hoffman. They worked hard to get me th Larry 20111230 Dodge Grand Caravan. I absolutely loved the treatment that I received from Tim Gardner and Dave Hoffman. They worked hard to get me the Dodge Grand Caravan I wanted. Tim was wonderful explaining everything and showing me all my options. The two of them worked many hours after C.O.B. to insure that I could ride home that night. Five star rating to these two gentlemen. More
From the first time we spoke on the phone, Warren was a pleasure to work with. I had done research prior to choosing Heritage and Warren recognized that and worked with me without using any of the sales tr pleasure to work with. I had done research prior to choosing Heritage and Warren recognized that and worked with me without using any of the sales tricks that I had experienced at a competitors location. He answered my questions with facts instead of sales jargon. The entire experience was pleasant and the entire staff was very professional. They worked a fair deal without having to spend hours haggling back and forth. I would recommend Heritage to anyone looking for a vehicle and I'd recommend Warren in particular. More
Warren Sullenger was an absolute pleasure to work with! The best Sales Consultant I have ever worked with. I would highly recommend anyone going to Heritage Chrystler/Dodge/Jeep to request Warren, what a The best Sales Consultant I have ever worked with. I would highly recommend anyone going to Heritage Chrystler/Dodge/Jeep to request Warren, what a nice man! More