Heritage Chrysler Dodge Jeep Ram Owings Mills

Well this is my third vehicle that I have purchased from Heritage and second time working with Joe Perry a great representative of this auto group. Him and his team have always worked with me and have prov Heritage and second time working with Joe Perry a great representative of this auto group. Him and his team have always worked with me and have provided a great service. Give them the opportunity to get your next vehicle. You'll definitely drive away a satisfied customer. More

Larry 20111230 Dodge Grand Caravan. I absolutely loved Larry 20111230 Dodge Grand Caravan. I absolutely loved the treatment that I received from Tim Gardner and Dave Hoffman. They worked hard to get me th Larry 20111230 Dodge Grand Caravan. I absolutely loved the treatment that I received from Tim Gardner and Dave Hoffman. They worked hard to get me the Dodge Grand Caravan I wanted. Tim was wonderful explaining everything and showing me all my options. The two of them worked many hours after C.O.B. to insure that I could ride home that night. Five star rating to these two gentlemen. More

From the first time we spoke on the phone, Warren was a pleasure to work with. I had done research prior to choosing Heritage and Warren recognized that and worked with me without using any of the sales tr pleasure to work with. I had done research prior to choosing Heritage and Warren recognized that and worked with me without using any of the sales tricks that I had experienced at a competitors location. He answered my questions with facts instead of sales jargon. The entire experience was pleasant and the entire staff was very professional. They worked a fair deal without having to spend hours haggling back and forth. I would recommend Heritage to anyone looking for a vehicle and I'd recommend Warren in particular. More

Awesome service, everyone was friendly. I couldn't as for a better experience at a dealership. Warren and Dave both went out of their way. a better experience at a dealership. Warren and Dave both went out of their way. More

Warren Sullenger was an absolute pleasure to work with! The best Sales Consultant I have ever worked with. I would highly recommend anyone going to Heritage Chrystler/Dodge/Jeep to request Warren, what a The best Sales Consultant I have ever worked with. I would highly recommend anyone going to Heritage Chrystler/Dodge/Jeep to request Warren, what a nice man! More

I have bought five vehicles including two trucks over the last nine years from Joe Perry at Heritage. I will not go any where else. last nine years from Joe Perry at Heritage. I will not go any where else. More

I visited this dealership right before the Christmas holiday to purchase a Fiat convertible for my husband. I initially contacted the dealership by phone to see about the available inventory and to ask holiday to purchase a Fiat convertible for my husband. I initially contacted the dealership by phone to see about the available inventory and to ask some base line questions. Maurice was wonderfully patient and put me at ease right away. Based upon my phone conversation, I decided to drive the 60 miles to see what was in stock and if the dealership could meet my needs. Maurice did not disappoint. I told him what I was looking to accomplish, what I was willing to spend, and the time-frame for my purchase. He was incredibly patient and knew all about the Fiat. I highly recommend this dealership and I would not hesitate to come back again. Maurice helped me to make my husband's Christmas one he will never forget! More

tony and robert were extremly friendly and professional and the entire experience was very pleasant. we found a town and country that fit my criteria and they worked to get me a good value for my trade in. and the entire experience was very pleasant. we found a town and country that fit my criteria and they worked to get me a good value for my trade in. there were some rather minor problems with the vehicle that i was purchasing but they solved those issues so we could make the deal. i would definitly shop here again and refer friends. d. shannon More

I first received a call from Eric the one of the Sales Managers and wrote down that "he was very polite". I was shopping around at other Jeep Dealerships too and wanted to remember who gave me great serv Managers and wrote down that "he was very polite". I was shopping around at other Jeep Dealerships too and wanted to remember who gave me great service. All, I can say was that was only the start of a fantastic experience with Heritage. I called and spoke with Vance who invited me in. I did stop in that day and was turned over to an outstanding Salesman Louis Wade. I knew exactly what I wanted a Jeep Grand Cherokee and had test driven one at another Dealership. Louis made sure that I test drove his vehicle and showed me so many features and explain everything to me. This was not done at the other Dealership. I felt extremely comfortable with Louis and the conversation just flowed. Little did he know, that he was building my confidence in him. As we all know, Car Salesmen don't have the best reputation! Louis' knowledge and professionalism was superb! Once, I decided to purchase this Jeep, I then had some interaction with Al, Rob and Dave. Again, the encounters where all helpful. I wrapped my deal up at 11pm and they where the best with customer service and positive attitudes and I did apology for keeping them that late. The next day when I went back with some questions, Rob the General Manager answered them throughly. I told him about the outstanding service that I received from the first call from Eric, who by the way Rob introduced me to through to Dave. They are all wonderful and everyone should come here! They do go the exact MILE! A special thanks to Louis, Rob and Dave for a fantastic experience and I am telling everyone that I come in contact with about you! More

thank you so much. i appreciate the dealership and i thank you so much. i appreciate the dealership and i would recommend everyone to purchase a vehicle from this place. The dodge durango 2012 is truly thank you so much. i appreciate the dealership and i would recommend everyone to purchase a vehicle from this place. The dodge durango 2012 is truly a beauty and i love it. More