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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,502 reviews

March 13, 2012

The sales staff was excellent. I would absolutely recommend the Heritage. My car is great! Christopher Woodland was coutious and very knowledgeable. I look forward to purchasing my next auto from H More

by mdstover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Woodland
March 12, 2012

I was looking to trade my journey and did not think I would be Able to because I owed more than what it was worth. They get it done and I would go back. Infact I am already telling my friends this is whe More

by Winger201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray. Ken and Daveh
March 12, 2012

After alot of price confusion on the first go around with Heritage, I must say my second experience was much different! We were very pleased with how the final transaction was handled, the General Manager wa More

by wbh12406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldberg, Christopher Taylor, Ken Gower
Mar 26, 2012 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We want to thank Rebecca for the opportunity to assist her with her new vehicle purchase. When we initially received Rebecca’s request for more information she inquired about three different Chargers; the SE, SXT and SXT Plus. After we discussed pricing, Rebecca informed us that the SXT Plus was out of her price range. It was at that point that we started discussing the SE, SXT and two pre-owned Chargers. This occurred over a six day period and consisted of 52 emails between her and the dealership. Rebecca indicated that she was going to look at a SXT located at another dealership in Virginia. We let her know that we could beat their price and to come to our location first. She asked if it was the Charger SXT that we were going to beat the deal on. We responded that yes, we will beat the deal on the SXT from Virginia by $400. We had the SXT that was comparable to the car located in Virginia pulled up for her and her family to test drive. Upon seeing the SXT and seeing what it offered she indicated that this was not the car she wanted. She said that she came in to see the SXT Plus, the same car she told us 5 days prior she would not consider due to the amount she budgeted for a car payment. Rebecca does realize that all dealerships purchase vehicles for the same price from the Manufacturer. She wants the features the SXT Plus offers but realizes at this point her budget will only allow her to purchase the SXT. Since she is not willing to compromise on the type of vehicle she wants (which we completely understand) we wanted to let her know that we will continue to welcome the opportunity to facilitate the purchase of her new Charger when she is ready. UPDATE - Heritage Chrysler Dodge Jeep Owings Mills would like to congratulate Rebecca Hammond on making her recent purchase from our dealership. We would also like to thank Rebecca once again for taking the time to review and share her experience with us.

March 02, 2012

Overall an enjoyable experience - salesman was friendly and very knowledgeable about the car - price was reasonable. I did not feel pressured to buy, although they made me an offer that certainly encourag More

by bella-blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Smith
March 01, 2012

I am in the military stationed in Maryland and every time that I have moved in the past it has been difficult to find a dealership that is well rounded and professional. In this case, Heritage of Owings Mil More

by jgsoulreaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Perry
February 28, 2012

This is the second vehicle that I have purchased through Joe Perry. I drive the distance due to his friendliness and integrity. He make purchasing a new vehicle easy and stress free. I will be returning More

by bwkdaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe perry
February 27, 2012

Joe Perry made my buying experience easy and worry free. Joe gave me the best deal possible with out having to haggle over price. Heritage was very friendly and on point with it's sales team. I would buy fr More

by manzo76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Perry
February 25, 2012

Ed Still assisted this octogenarian through a painless and even pleasant car buying experience. He's a great asset to your company. Harold M. Hagen, M. D. More

by hmhagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Still
February 23, 2012

Warren was very helpful and pleasent to work with. He made my buying experience a pleasure, I will recommend him to friends and family for their future buying needs! I purchased a 2010 Dodge Journey and More

by qdawg4472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Sullenger
February 19, 2012

We really cannot say enough about the Excellent, friendly, courteous service we received when we went to purchase our new 2012 Dodge Grand Caravan. Our experience was so pleasant, we would definitel More

by Rmfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Still, Warren Sullenger (both sales) Dave Hoffman (finance
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