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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,502 reviews
July 04, 2012
My wife and I visited another dealer in the morning and left there disgusted.The other dealer wouldn't give a straight answer on the price. Say what you want , but to most of us that's one of the most impo left there disgusted.The other dealer wouldn't give a straight answer on the price. Say what you want , but to most of us that's one of the most important issues when buying a car. We had decide to wait to buye a car until we passed Heritage on the way home. One of your jeeps caught my eye. We stopped and looked. Upon closer review it wasn't exactly what we wanted, but Charles Smith took the time to find us one we liked at a price that was worth driving from PA. for. Charles did such a great job . We've decided to purchase another jeep in the near future. Charles will get my first call! More
by Joe Eline
Employees Worked With
Charles Smith
July 02, 2012
This is the THIRD vehicle I've purchased from Joe. It's nice to go into a dealership and have them listen to your wants and needs and not be pressured. Joe has always been very easy to work with and makes nice to go into a dealership and have them listen to your wants and needs and not be pressured. Joe has always been very easy to work with and makes my experience wanting to come back. In fact--Joe had to personally drive to the Eastern Shore in order to secure my vehicle from another dealership. I liked the fact---that the sale wasn't about selling something on the lot, but rathar, finding exactly what I was looking for and making it happen! The dealership is well maintained and the entire crew is top notch---including the Sales Manager--Eric and Finance Director--Dave Hoffman. I would highly recommend this dealership and Joe Perry as your salesman---If your looking for an all-around great deal and experience. Sincerely, Dave K. More
by daflavor1
Employees Worked With
Joe Perry
June 29, 2012
I was a first time buyer and Heritage had the best prices around. I drove more than an hour for my Jeep. Joe Perry explained everything about my Jeep and even found an extra rebate for me. I will get m around. I drove more than an hour for my Jeep. Joe Perry explained everything about my Jeep and even found an extra rebate for me. I will get my next Jeep from Heritage and Joe. More
by JJSmith1987
Employees Worked With
Joe Perry
June 26, 2012
I was very impressed by the service. Everyone made me feel very comfortable, often dealers make me feel like they are pulling a fast one. But I thought everyone was honest and fair. I was not really co feel very comfortable, often dealers make me feel like they are pulling a fast one. But I thought everyone was honest and fair. I was not really considering Dodge but wanted to way my options, however, after being throughly educated, I really love the Dodge Caravan. I think it will be a great choice for my family and I. Thank you More
by Ali Smith
Employees Worked With
Russell Troxell and Joe Perry
June 07, 2012
I called and talked to Warren Sullenger who made sure the vehicle I was looking at was still on the lot since we had so far to drive. We drove an hour and a half to the dealership and Warren had the vehicle vehicle I was looking at was still on the lot since we had so far to drive. We drove an hour and a half to the dealership and Warren had the vehicle ready for me to test drive as soon as we got there. He was very knowledgeable about the vehicle. He checked on all of the discounts we could get and got us a great price for the vehicle. He made us feel comfortable and was easy to talk to. I would drive that far again to buy a vehicle from him. Thanks Warren for such a pleasant experience buying my van. More
by shatzjam
Employees Worked With
Warren Sullenger
May 31, 2012
I arrived at 8pm that night and I was riding home in my new Grand Cherokee that same evening. Thanks Joe for making the car buying experience pleasurable. new Grand Cherokee that same evening. Thanks Joe for making the car buying experience pleasurable. More
by vimpallaria
Employees Worked With
Joe Perry
May 30, 2012
This has been the best experience we have had in a car dealership: great customer service, serious knowledge of the product and friendliness...overall a very relaxing experience. Many thanks to Warren Sul dealership: great customer service, serious knowledge of the product and friendliness...overall a very relaxing experience. Many thanks to Warren Sullenger, by far the best car sales person I have met in all these years, very professional and friendly. More
by myjeepliberty
Employees Worked With
Warren Sullenger and Dave Hoffman
May 13, 2012
I had a great experience, Very easy to work with staff.... Warren was by far the best salesman I've come across, I will use Heritage Auto the rest of my life!! Thanks Warren! staff.... Warren was by far the best salesman I've come across, I will use Heritage Auto the rest of my life!! Thanks Warren! More
by rokbottom
Employees Worked With
Warren Sullenger
May 09, 2012
My encounter with Joe Perry was pleasant. I wanted a new Jeep, talked with Joe on the phone..when I got there, he was ready and helpful and explained the process. Am satisfied. Thanks Joe. Jeep, talked with Joe on the phone..when I got there, he was ready and helpful and explained the process. Am satisfied. Thanks Joe. More
by cifcorp
Employees Worked With
Joe Perry
May 03, 2012
Best car buying experience ever with Charles Smith. After having an extremely horrible experience at DARCARS I was not looking forward to my visit at Heritage. However I was very quickly put at ease after ta having an extremely horrible experience at DARCARS I was not looking forward to my visit at Heritage. However I was very quickly put at ease after talking to Charles about my last experience and my desire to trade in my car for a 2011. He was sincere in his effort to get me a good deal and made it a very pleasant and easy experience for me. Everybody I came in contact with was wonderful and genuine, to include Mike, Dave, and all the gentlemen in the building that did the financing. Thanks to the very fair trade-in value and rebates, I was able to drive away in a new car which I love. The gentlemen in the Finance building even found me another rebate after I had already initiated my purchase. Fabulous service from these guys and I highly recommend them! More
by Charvet35
Employees Worked With
Charles, Mike, etc., Mike Firestein
