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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,503 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,503 reviews
January 14, 2022
We haven’t bought a new car in 10 years. We went to Heritage on a whim the other night. Talked with Kevin about a Wrangler Jeep. We said we may be back the next day. Kevin met us at the door on his day Heritage on a whim the other night. Talked with Kevin about a Wrangler Jeep. We said we may be back the next day. Kevin met us at the door on his day off. Dealing with him was easy no pressure and the best experience I’ve had buying a new car. We walked out of there that day with a Wrangler Jeep. Before we left Kevin made sure he went over the whole vehicle before so we understood everything the Jeep had to offer. We are so happy and would recommend Heritage and Kevin to our friends and family. Lisa More
by Lisa
January 14, 2022
My experience at this dealership is always a pleasure, especially working with Joelle. She makes the process easy and thorough. I am happy with my purchase and I recommend that everyone with with Joelle. especially working with Joelle. She makes the process easy and thorough. I am happy with my purchase and I recommend that everyone with with Joelle. More
by Kira Guy
January 11, 2022
This dealership is NOT where you want to buy your car. They have not be trustworthy or honest. The only person who was decent is my sales person joe. The rest of the managers are all liars and h They have not be trustworthy or honest. The only person who was decent is my sales person joe. The rest of the managers are all liars and have still not sent me a refund check that is owed for over $2,500.00. DO NOT COME HERE. RUN. FAST More
by ricerocket396
Employees Worked With
Scott Geinstein, Joseph Perry, Philo Gentles
January 07, 2022
Very nice and clean with pleasant greetings. Someone quickly asked if I needed help with anything. I was looking at new cars for a company car that my new job will provide. Joelle went above and bey quickly asked if I needed help with anything. I was looking at new cars for a company car that my new job will provide. Joelle went above and beyond for me on the day I came in. She showed me ever SUV and Truck and explaining all the options and equipment each one I looked at. She encouraged me to try all the controls and options and get exited about their offerings. Without asking or prompting, she supplied me with data and information that was important to the selection of the car. A week later Joelle sent a very professional email detailing the rang of SUVs currently in the lot with pricing and options, that I could give to our companies leasing agent. Note this was during COVID 19 and most dealerships have very little to no cars on the lot. More
by MichaelB
Employees Worked With
January 06, 2022
Great service. She helped with buying a 2020 Cummins last week. Very happy with the service, pricing, extended Warantee, and their help with finding me good financing. Thanks! week. Very happy with the service, pricing, extended Warantee, and their help with finding me good financing. Thanks! More
by Zach
Employees Worked With
Other Employees :
Melvin Green, Philo Gentles, Michelle Madrid, Tiffany Inoma, Ron Rush, Scott Feinstein, Laura Weisheit-Brown, Michael Resnick
January 04, 2022
Ken was very professional and very knowledgeable about the vehicle I was interested in. He made the whole car buying process extremely pleasant. I would definitely recommend Ken as anyones salesman. The n the vehicle I was interested in. He made the whole car buying process extremely pleasant. I would definitely recommend Ken as anyones salesman. The next vehicle I purchase will definitely be from him. More
by dhott30
January 04, 2022
I’ve worked with Joe Perry for many years purchasing fleet vehicles for our company. He’s very knowledgeable about the inventory & options, proactive about informing me of current/pending incentives, a fleet vehicles for our company. He’s very knowledgeable about the inventory & options, proactive about informing me of current/pending incentives, and certainly goes the extra mile to make sure we get what we want when we need it. When it came time to buy a personal vehicle for myself, there was no question who to go to. Joe again went out of his way to make sure I got exactly what I wanted with no hassles! More
by drham23
Employees Worked With
Joseph Perry
January 04, 2022
Heritage Dodge Jeep Ram in Owings Mills is always very accommodating in regards to sales and service. accommodating in regards to sales and service. More
by Sandy
