Heritage Chrysler Dodge Jeep Ram Owings Mills

Satisfied Customer Gerry was great to work with, and helped us get the car we wanted! In addition to Gerry, everyone we encountered at the dealership was very helpful. Gerry was great to work with, and helped us get the car we wanted! In addition to Gerry, everyone we encountered at the dealership was very helpful. We had such a great experience, and I have already recommended Heritage CDJR to others! More

Great experience Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provi Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provided. More

MADE IT HAPPEN First and foremost the sales staff are all very friendly and eager to assist. The management was also friendly and supportive and making the deals ha First and foremost the sales staff are all very friendly and eager to assist. The management was also friendly and supportive and making the deals happen. We just happened to come in and see what the possibilities were in getting another vehicle within our household. We were thinking on the small economical side and walked away with a brand new 2017 Jeep Patriot. Thank you Heritage More

Top Notch Salesman I have been purchasing vehicles from Joe Perry for at least 13 years. Joe is always knowledgeable about every vehicle I have chosen. He knows my must I have been purchasing vehicles from Joe Perry for at least 13 years. Joe is always knowledgeable about every vehicle I have chosen. He knows my must haves for each vehicle and has always presented the exact one that I want. He is pleasant, efficient and works very hard to make sure I am happy with my purchase. That is why I pass by all the other Chrysler Dodge Jeep Ram dealers from Glen Burnie on to Chrysler Dodge Jeep Ram, Owings Mills. His service is superb!! More

Another Satisfied Customer Joe Perry is an exceptional Sales Rep who knows how to satisfy his customer. I've known Joe for over 16 years and have purchased at least 8 vehicles Joe Perry is an exceptional Sales Rep who knows how to satisfy his customer. I've known Joe for over 16 years and have purchased at least 8 vehicles from him. My most recent purchase was pleasant and spot-on; he delivered the exact vehicle from our initial conversation. He's not only knowledgeable of the vehicles in the CDJR inventory but also honest. It's his honesty and commitment to customer satisfaction that keeps me coming back to Heritage. I travel well over 25 miles passing numerous dealerships from (Pasadena, Baltimore, and Reisterstown) to get my vehicle from Joe Perry........."a true friend." More

Great Experience Having decided to replace my older vehicle, I spent several days visiting dealerships and reviewing a wide range of different makes and models. Arrivi Having decided to replace my older vehicle, I spent several days visiting dealerships and reviewing a wide range of different makes and models. Arriving at yet another dealership, I didn't know my journey would end; but, Heritage [CDJR] Owings Mills became my last stop. The variety of product (in my case- Cherokee), coupled with the perfect level of assistance from Joe Perry (salesperson) won me over. Now this is where the story really begins and the dealership shines. Although I pretty much made my decision during the first visit, my 'major purchase buying strategy' requires that I make at least one more visit before executing a deal. Joe seemed to understand, so I was not hounded with phone calls or bombarded with silly solicitous emails. It was perfect. He was laid back until I was ready. Then he flipped the switch and went to work for me. With the help of Jeff Webber in management and Gordon James in finance, I got the Jeep that I wanted. Along with Robert Rivenbark in service, these guys made for the best experience that I've ever had in 50 years of buying 2 and 4 wheel vehicles. The next time you want to buy a vehicle, do yourself a favor and check these guys out! In case you're wondering, NO they didn't pay me to write this; but, maybe they should. LOL More

Buying a Jeep Wrangler We had such a pleasant experience at heritage! This was our 2nd car purchase from them and I'm sure we will be back again! From the moment we arrived We had such a pleasant experience at heritage! This was our 2nd car purchase from them and I'm sure we will be back again! From the moment we arrived we were greeted by John with a warm welcome. John took us through the experience of buying our Jeep with kindness, respect and honesty. He is a real person not a volume pushing aggressive sales person. Although the process took several hours he was extremely friendly and engaging which helped the time pass a little easier. Thank you John Ferraiuolo for helping us get just the right vehicle for our needs! More

Good Buying Experience Very good experience in the purchase of my new and second Chrysler 300. Errol Davis was very patient, professional and knowledgeable. I would reco Very good experience in the purchase of my new and second Chrysler 300. Errol Davis was very patient, professional and knowledgeable. I would recommend him to anyone interested in the purchase or leasing of a vehicle. Thank you Mr. Davis More

Great! John was helpful right from the start He worked hard to try to find the exact car I wanted. I feel he did his best! No one could have done a better John was helpful right from the start He worked hard to try to find the exact car I wanted. I feel he did his best! No one could have done a better job! Would recommend the dealership for anyone looking More

Great Experience I had my heart set on a Jeep. John worked very hard to make that a reality for me. He understood I had a budget to maintain and he stayed true to that I had my heart set on a Jeep. John worked very hard to make that a reality for me. He understood I had a budget to maintain and he stayed true to that. I didn't feel pressured into making any decisions I wasn't comfortable with. John even looked out for me and recommended Gap Insurance, for my own good. He was extremely kind and understanding. Everyone at Heritage made my car buying process effortless and an overall great experience. I would most certainly recommend John and staff to any potential future customers. More