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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.4
1,507 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,508 reviews

September 09, 2017

Dodge journey I bought a dodge journey from Tim Deinlein. He was wonderful to work with. He is very knowledgeable about the cars and was never pushy. I would absolu More

by Klane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Deinlein
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello Klane- Heritage Chrysler, Dodge, Jeep and RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tim Deinleinand the team! Thank you again for your review.

September 08, 2017

Very through My husband and I are looking for a new Jeep Grand Cherokee. Gerry did a very through job answering all our questions. He made sure we had plenty of More

by DisNerd Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Jeep Grand Cherokee! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

September 08, 2017

Buying from a friend ! I bought a Jeep Grand Cherokee from John. When I went in I thought I wanted a wrangler but last minute I decided to go with the Cherokee to meet my lo More

by mzentburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Sep 08, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! Heritage CDJR Owings Mills would like to congratulate you on your new Jeep Grand Cherokee! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Jeep as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

September 07, 2017

Great experience Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provi More

by Mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Sep 08, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello! Thank you for stopping in at Heritage CDJR Owings Mills and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon! Thank you and have a great weekend.

September 07, 2017

Amazing! "The professor" helped my family to find the perfect Pacifica for our needs! His attention to detail and understanding our wants was very helpful. If More

by Great
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your encouraging review of Heritage CDJR Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage CDJR Owings Mills.

September 07, 2017

Excellent salesman We have purchased 5 vehicles from Heritage and Joe is the only salesman we ask to purchase our vehicle from. He is very experienced and always make More

by Overland2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perry
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage Chrysler Dodge Jeep RAM Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 07, 2017

Satisfied customer Buying a total of 5 vehicles since 2012 from Mr joe Perry has been excellent . My wife and I wouldn't have any other salesperson. Joe goes above a More

by Ram2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perry
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Joe Perry led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Owings Mills. Thank you again and have a great day!

September 07, 2017

Satisfied Customer Gerry was great to work with, and helped us get the car we wanted! In addition to Gerry, everyone we encountered at the dealership was very helpful. More

by Sam Stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwain Shaw, Gerard Parsons
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon Sam. In response to your review, I want to take the time to thank you for praising Heritage CDJR Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Sam and be sure to stop by soon!

September 06, 2017

MADE IT HAPPEN First and foremost the sales staff are all very friendly and eager to assist. The management was also friendly and supportive and making the deals ha More

by CLDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Davis, Jeffrey Webber, Mike McGuire, Roman Clark
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that the staff led you to your new 2017 Jeep Patriot, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Owings Mills. Thank you again and have a great day!

September 06, 2017

Top Notch Salesman I have been purchasing vehicles from Joe Perry for at least 13 years. Joe is always knowledgeable about every vehicle I have chosen. He knows my must More

by TDA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perry
Oct 06, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage Chrysler Dodge Jeep RAM Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

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