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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,502 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,502 reviews

October 16, 2017

Repeat customer with Joe Perry! I recently purchased my third new vehicle at Heritage Chrysler Dodge Jeep Ram Owings Mills from Joe Perry. Joe worked with me every time. Couldn't ask More

by Serratia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perry, Roman Clark
Nov 30, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Serratia, thank you for your complimentary feedback of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 14, 2017

Amazing Greatest experience.! Zero complaints. Great atmosphere. I love the personal aspect. They treat you like a person and not a paycheck! Recommend anyone More

by Loccdlibra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Parsons, Tony Pozderac
Nov 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your complimentary feedback of Heritage CDJR Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 14, 2017

Satisfying buying experience. From the time we entered the dealership Russell Troxell met us and helped us narrow down our selections based on what we told him we wanted and search More

by 8&counting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McGuire, Russell Troxell
Nov 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your complimentary feedback of Heritage CDJR Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 12, 2017

Outstanding experience Normally, buying a car is not such a good experience. It's confusing, frustrating, and you walk away with a sense of mistrust. This was just the opp More

by doctorsfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Still, John Ferraiuolo, Mike McGuire
Nov 07, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 12, 2017

New Renegade I had a wonderful experience at this dealership. Andre was incredibly helpful, kind, and professional. He never once pressured me into purchasing a ve More

by Edrell86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Deshields
Nov 15, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage CDJR Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

October 09, 2017

RT Durango super Bad Once again just want to say and give two thumbs up to the dealership for outstanding service! But especially to my sale consultant John Ferrauuolo for More

by Lovers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Roman Clark
Oct 30, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 08, 2017

Completely satisfied & a repeat customer !!! I've purchased 4 new cars at the Owings Mills location and each and every visit was a very pleasant experience. Everyone was polite, kind, and very kn More

by Denise Sample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Errol Davis, Jeffrey Webber, Mike McGuire
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon Denise. In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Denise and be sure to stop by soon!

October 08, 2017

New vehicle purchase Everyone was very friendly, knowledgeable and professional. Tony Povderac greeted me as I was coming into the showroom and was sure to stop by to cong More

by Suzanne Webster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Gerard Parsons, Mike McGuire
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Suzanne - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

October 07, 2017

Awesome experience! Totally worth the drive to another state Friendly, upfront, transparent. Great sales team. Didn't feel rushed. Had fun!!!! Driving my new car home!!! Management and finance also friendly and More

by jemerson1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Deshields
Oct 30, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 04, 2017

2018 Pacifica purchase We used Heritage 5 years ago to purchase our new Town & Country and had a great experience. Even though we live 70 miles away and there are at least 2 More

by srhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Davis, Kenneth Gower, Roman Clark
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills would like to congratulate you on your new 2018 Chrysler Pacifica! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

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