Heritage Chrysler Dodge Jeep Ram Owings Mills

New Ram 1500 Laramie Very happy with fast & efficient way Gerard Parsons was able to upgrade my Lease from 2015 1500 Tradesman into 2017 1500 Laramie. Good price without h Very happy with fast & efficient way Gerard Parsons was able to upgrade my Lease from 2015 1500 Tradesman into 2017 1500 Laramie. Good price without having to haggle. More

Phenomenal service! I've purchased or leased nearly 15 cars for my family in my lifetime. The service, attention and process with Joe was terrific. I highly recommend J I've purchased or leased nearly 15 cars for my family in my lifetime. The service, attention and process with Joe was terrific. I highly recommend Joe to anyone purchasing a car. He was a referral and after shopping for several weeks, I drove nearly 50 miles to work with him and purchase my Jeep. Couldn't be happier! More

Works for you! I came in upside down on my previous loan, and the guys at the dealership worked their magic to get me an affordable price and a great package for my I came in upside down on my previous loan, and the guys at the dealership worked their magic to get me an affordable price and a great package for my vehicle. More

Great to deal with, in and out no hassle Joe was great when we bought our Durango. By far the best salesman I have worked with! And heritage is always great to deal with. Finance was flawless Joe was great when we bought our Durango. By far the best salesman I have worked with! And heritage is always great to deal with. Finance was flawless, and the parts manager Mel Green is the most helpful individual when it comes to finding goodies for verhicles. Jeff the sales manager took good care of us during the entire purchase. Overall great experience! More

Customer service The service given to us far exceeded what we expected. Our salesman (Gerald deshields) was very knowledgeable about the Pacifica and did everything t The service given to us far exceeded what we expected. Our salesman (Gerald deshields) was very knowledgeable about the Pacifica and did everything to insure satisfaction with our purchase!!! Great dealership. More

Couldn't be happier Our salesman, Joe Perry, made this a very satisfying buying experience. I had gone into the car buying journey thinking I was going to buy a Nissan M Our salesman, Joe Perry, made this a very satisfying buying experience. I had gone into the car buying journey thinking I was going to buy a Nissan Murano; but, after driving the Jeep Grand Cherokee and Joe getting me the exact color/model with all the features I wanted (and more)... I had to but the Jeep! When there were some issues with the closing of the deal, Joe was first in line to ensure I got the deal I had wanted. More

Great experience We had a very pleasant experience during our visit to Heritage this week. Our sales rep, Gerard Parsons went above and beyond to try and help us find We had a very pleasant experience during our visit to Heritage this week. Our sales rep, Gerard Parsons went above and beyond to try and help us find the right car at the right price. Thank you! More

John Ferraiuolo Great Service Greatly informational, honest and respectable. He did not rush me but rather walked me through all of the details. Furthermore, he and the other staff Greatly informational, honest and respectable. He did not rush me but rather walked me through all of the details. Furthermore, he and the other staff members made me feel welcomed. More

Great first car experience! Great first car purchase experience! Joe Perry helped me find the car I have been searching for a price that I could afford. Heritage had the largest Great first car purchase experience! Joe Perry helped me find the car I have been searching for a price that I could afford. Heritage had the largest Jeep Wrangler inventory we have found yet with several different packages. Never once pressured me into adding on any extra features that I would not use nor did I need. Very friendly, personable, and efficient, was in and out in less than 3.5 hours. Highly recommend Heritage for future new car purchases! More

This is my family's go to dealership I've had several experiences with John Ferraiuolo and he has always gone out his way to do whatever he can with his hospitality and professionalism. T I've had several experiences with John Ferraiuolo and he has always gone out his way to do whatever he can with his hospitality and professionalism. This location in Owings Mills is also very conveniently ideal for us as well. More