Heritage Chrysler Dodge Jeep Ram Owings Mills

Excellent service and top notch care My husband and I had never been to this dealership before, but we will never go anywhere else for another vehicle! John took excellent care of us befo My husband and I had never been to this dealership before, but we will never go anywhere else for another vehicle! John took excellent care of us before we ever even arrived- calling us along our way from Delaware to make sure we had the right address. His interaction with us was truly top notch! We had been to several dealerships in search for the best deal and we are so happy that our search ended in Owings Mills. We felt that our wants and needs were considered and given the highest priority throughout the deal. We want to thank John, and all those who helped, for helping us drive home in our beautiful Jeep <3 More

Great customer care! John made this experience easy and wonderful. He took the time to get to know me as well as my needs for a car. Amazing! John made this experience easy and wonderful. He took the time to get to know me as well as my needs for a car. Amazing! More

RAM FROM MD TO NY My Ram from Heritage was our second truck from your dealership. Our first was a 2011 and now a 2017. Both 1500's. This second truck was a unique exper My Ram from Heritage was our second truck from your dealership. Our first was a 2011 and now a 2017. Both 1500's. This second truck was a unique experience. I picked out the truck via the web, and since we were unable to travel to Md., the truck was delivered to us. John, our sales rep, did everything to make our experience an extremely pleasant one. He answered all questions and made the transaction a truly professional one. I only regret that I have to service my truck locally, rather than at your dealership. Thanks to John and everyone at Heritage for making the purchase of our new vehicle a wonderful experience. PB More

Great experience The guys here at Heritage really worked hard for me. They made my experience here very easy going. I will definitely recommend this dealership again. The guys here at Heritage really worked hard for me. They made my experience here very easy going. I will definitely recommend this dealership again. More

Great Experience My time and experience here was excellent. Totally recommend buying from here. Gerard is an excellent sales person and helped with all my questions an My time and experience here was excellent. Totally recommend buying from here. Gerard is an excellent sales person and helped with all my questions and concerns. More

Best Car Buying Process Ever The team here is awesome they exceeded my expectation. I will always buy vehicles from this dealer. They were able to work with me and put me in the v The team here is awesome they exceeded my expectation. I will always buy vehicles from this dealer. They were able to work with me and put me in the vehicle that I wanted. John Ferraiuolo, Jeff Jackson, and Jeffrey Webber was the best at getting me into a new 2018 Ram 1500. More

Easy place to deal with.. I recently purchased a 2017 Ram 1500 from John Ferraiuolo at Heritage.... I inquired prior to my arrival as to price. As I arrived, I met with John I recently purchased a 2017 Ram 1500 from John Ferraiuolo at Heritage.... I inquired prior to my arrival as to price. As I arrived, I met with John and his manager Tony and sure enough the deal we worked out was the deal I got without hassle....I arrived at 1:15 pm and I was pressed for time and they had me out the door as I requested by 3:00 pm with the deal and vehicle that I wanted without high pressure sales tactics. I highly recommend the dealership, Tony ( Sales Manager ) and John for your needs.....Thanks guys! More

Top notch salesman!!! John Ferraiuolo was a superb salesman to work with. He was energetic in finding me the truck I wanted, the amount I needed for my trade in and the bot John Ferraiuolo was a superb salesman to work with. He was energetic in finding me the truck I wanted, the amount I needed for my trade in and the bottom line price I wanted. I was and am very pleased with his performance 110 percent. The extra 10 percent was I requested of him to deliver the truck to me where I work. How's that for a salesman!!!! More

Thank You! Thank you for working with me and helping me and my family get a brand new car. I appreciate all of your hard work and getting me the car. Thank you for working with me and helping me and my family get a brand new car. I appreciate all of your hard work and getting me the car. More

Caring and precise Gerard took time to make sure I was getting the vehicle I needed and could afford. He was very patient and not pushy through the entire process. Tony Gerard took time to make sure I was getting the vehicle I needed and could afford. He was very patient and not pushy through the entire process. Tony and Jeff were also available for any questions that I had. It was remarkable when Mike the general manager came and introduced himself and made sure I was happy. What a great all around experience. Roman helped me to protect my vehicle after the sale. Highly recommend this dealership. More