Heritage Chrysler Dodge Jeep Ram Owings Mills

Patience, people, and persistence. This was my first time purchasing a used car. The one smart car on the lot had the features and price I was looking for. The staff worked with us on This was my first time purchasing a used car. The one smart car on the lot had the features and price I was looking for. The staff worked with us on trade in value, honored their internet price, and explained the dealer warranty. Our ride home in my new used car was worth the time being assured by John and staff at Heritage. More

Great experience I am just out of college and a first time buyer and this dealership did a great job helping me get a good price for the vehicle I wanted. Not only tha I am just out of college and a first time buyer and this dealership did a great job helping me get a good price for the vehicle I wanted. Not only that but they took the time to go online and help me find the cheapest car insurance plan because another insurance company was overcharging me. I would recommend this dealership to anyone and especially new buyers. More

Best buying experience ever! They had a great selection. They beat everyones price and gave me the most for my trade and Gerry just focused on helping me make the right decision a They had a great selection. They beat everyones price and gave me the most for my trade and Gerry just focused on helping me make the right decision and never pressured me at all. More

Excellent Experience! I had a very positive and excellent experience with John when I came in to buy a new Jeep Grand Cherokee. John was very personable, knowledgeable and I had a very positive and excellent experience with John when I came in to buy a new Jeep Grand Cherokee. John was very personable, knowledgeable and professional. He made me feel really good about my purchase and he had great patience and willingness to answer all of my questions. He made me feel like a valued customer. More

Great service Spoke to John before I came in and let him know what I was looking to buy. He had a car ready for when I arrived and was straight to the point. Next Spoke to John before I came in and let him know what I was looking to buy. He had a car ready for when I arrived and was straight to the point. Next time I need a car I'll look for John first for his great service! More

Trustworthy We drove 3 hours to purchased a 2017 jeep Wranger. They stood by thier phone pricing quote and we were in and out in no time. Thanks for making this e We drove 3 hours to purchased a 2017 jeep Wranger. They stood by thier phone pricing quote and we were in and out in no time. Thanks for making this experience pleasant!! We love our Jeep. More

Excellent customer service & great communciation Gerry is a top notch salesman. He went above and beyond to find the right Jeep Wrangler that met all of minimum qualifications. He stayed in touch and Gerry is a top notch salesman. He went above and beyond to find the right Jeep Wrangler that met all of minimum qualifications. He stayed in touch and made sure I knew exactly what I was getting at a very fair price. See Gerry Parsons to get your dream Jeep. More

New Ram 1500 Laramie Very happy with fast & efficient way Gerard Parsons was able to upgrade my Lease from 2015 1500 Tradesman into 2017 1500 Laramie. Good price without h Very happy with fast & efficient way Gerard Parsons was able to upgrade my Lease from 2015 1500 Tradesman into 2017 1500 Laramie. Good price without having to haggle. More

THEY WILL FIND A WAY TO MAKE IT WORK FOR YOU! After numerous vehicle purchases over the years, this was the best experience I have had. John F. (Salesman) and Tony P (Sales Manager) both were wil After numerous vehicle purchases over the years, this was the best experience I have had. John F. (Salesman) and Tony P (Sales Manager) both were willing to work with me via email through-out the process to find the right vehicle and the right deal while I could continue to run my business and not spend hours at the dealership. They spent the time necessary to make the deal work so I could take advantage of manufacture incentives but still getting the best available JEEP CHEROKEE TRAIL-HAWK at a great price. and not having to settle for anything less than I truly wanted For any professional ladies out there that need a vehicle please see John F as he is both knowledgeable and respectful. Special thanks to Tony P for helping seal the deal!-Tony (H) in Finance was great-not the usual high pressure I have had at some dealerships to buy every program they have-just a really nice guy that is very professional.. All in all a wonderful place to buy! More

Phenomenal service! I've purchased or leased nearly 15 cars for my family in my lifetime. The service, attention and process with Joe was terrific. I highly recommend J I've purchased or leased nearly 15 cars for my family in my lifetime. The service, attention and process with Joe was terrific. I highly recommend Joe to anyone purchasing a car. He was a referral and after shopping for several weeks, I drove nearly 50 miles to work with him and purchase my Jeep. Couldn't be happier! More