Heritage Chrysler Dodge Jeep Ram Owings Mills

I saw a jeep in carguru I had been searching for. I called and was .connected to Joelle I am located in Michigan and her dealership is in Maryland. I ended purchasing the jeep. I thought it was go I called and was .connected to Joelle I am located in Michigan and her dealership is in Maryland. I ended purchasing the jeep. I thought it was going to be complicated but with Joelle expertise and help from fellow coworkers, they made the transition so smooth! I'll definitely be buying my next car from her! Excellent service! More

Thank you for all you have done. The dealership went above and beyond from all standing points from a sale! Love my 24' DD premium The dealership went above and beyond from all standing points from a sale! Love my 24' DD premium More

We’ve always had an amazing experience with this dealership they work with you and always provide great customer service! We especially want to thank Gregg for all of his help he was super nice and dealership they work with you and always provide great customer service! We especially want to thank Gregg for all of his help he was super nice and deserves a raise thank you so much! We will definitely be returning customers! More

Brad and Gregg were extremely helpful when looking for the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t t the right vehicle for my growing family. They took the time to work with me on finding the right fit, and showed me different options that I hadn’t thought of that in the end, saved me money and got me more for my dollar. I am very appreciative of their expertise and thoroughness throughout the process. I would recommend them to anyone looking to buy a vehicle. More

This dealership is amazing. They are customer friendly. They show and tell you their opinions. They are Family Friendly. They were open with us,especially Gregg Smith. He was an They are customer friendly. They show and tell you their opinions. They are Family Friendly. They were open with us,especially Gregg Smith. He was an excellent dealer as well as Joelle Inoma. Thank you to this dealership. More

Double G is the best! I will always come here to purchase a vehicle as long as Double G is there! He is terrific and very great at what he does! I will not go anywhere els I will always come here to purchase a vehicle as long as Double G is there! He is terrific and very great at what he does! I will not go anywhere else! More

We live in New Jersey and purchased a used Nissan Armada online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, th online and communicating with Jalen Bobb, our salesman and Gregg Smith, Sales Manager. We can honestly say that this purchase was without a doubt, the most pleasant car buying experience we’ve ever had! Both Jalen and Gregg were very responsive to our requests for videos and additional information. They were professional and very pleasant throughout this multi-day buying process. When we encountered a scheduling glitch at the 12th hour to travel down and swap our Explorer trade in for the Armada, Gregg suggested that Jalen had agreed to drive the Armada up to us, pick up the Explorer and return back to the dealership. We had never experienced such a high level of customer satisfaction like this before! Jalen arrived at our house with the Armada and allowed us to physically inspect the vehicle and test drive it before final acceptance of the deal. The car was immaculate, almost brand new! We were thrilled with the entire experience! We absolutely love our new/used Armada, and will never forget our new friends at Heritage! We cannot say enough about both Jalen and Gregg, and highly recommend using this dealership for your next car buying experience! You will not be disappointed! We will certainly use them for our future car buying adventures! More

I contacted several dealerships trying to find the Jeep that I always wanted. I got alot of contacts, emails, calls, voicemails, promises ... and nothing. Then I reached out to Heritage CDJR and talked that I always wanted. I got alot of contacts, emails, calls, voicemails, promises ... and nothing. Then I reached out to Heritage CDJR and talked to Tykai and Jalen. They both tag-teamed to find what I wanted. They found it in New York. They made the arrangements, then went to get it and bring it to Heritage. Then came the time to sign and go to the Finance Dept (I am never a fan) to see Gregg. I told Gregg that I was not interested in anything except signing and rolling out with my Jeep. He did not (not even once) try to push anything on me - nothing. I really respect that. He got me out of there very quickly. Very fair price, excellent service and now it is in my driveway. So, if you want some folks that will "listen" to you and work "for" you, reach out to Tykai and/or Jalen. These fellows don't mess around. And when the time comes to go to the Finance Department, tell them you want Gregg. He really knows his stuff. You won't regret any of it. As a result, I will be getting all of my service from Heritage CDJR. Worth the drive. More

Went the extra mile to find the color & features I wanted on my Gladiator Rubicon. on my Gladiator Rubicon. More

Gregg and Joelle were awesome, they made sure that I walked out with the car that I wanted. I will definitely recommend them to everyone! walked out with the car that I wanted. I will definitely recommend them to everyone! More