Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center

JP was phenomenal to work with. Very knowledgeable and a pleasure to work with. The techs did a great job on my seat belt replacement and fuel door. pleasure to work with. The techs did a great job on my seat belt replacement and fuel door. More

Very professional, friendly, easy going team. I Very professional, friendly, easy going team. I preferred to drive over an hour to deal with them over local dealership. Tina was great and wel Very professional, friendly, easy going team. I preferred to drive over an hour to deal with them over local dealership. Tina was great and well prepared More

I had just purchased my Trail Hawk from Carvana and had 3 or 4 things end up going wrong with it within the 1st month. It had been turned away from a regular repair center due to all the issues. Not only did or 4 things end up going wrong with it within the 1st month. It had been turned away from a regular repair center due to all the issues. Not only did Tracy (my advisor) make sure everything was done correctly she truly was on my side with the difficult insurance company. They did everything they could to make this awful time (almost a month in all) of not having my vehicle as easy as possible. I received updates frequently and most importantly my car feels brand new again! I already had them repair our Wrangler that no one else could seem to fix (out of my own pocket), and they did everything possible to save me money and that vehicle ALSO has never ran better. If this would let me rate 10/10 I would!! More

The service department is terrific. I love the ease of the drive- in service. Tracy in particular is professional and thorough. She keeps the customer informed every step of the way and makes sure what is the drive- in service. Tracy in particular is professional and thorough. She keeps the customer informed every step of the way and makes sure what is being done to the vehicle is understood, as well as the time involved, which is so important in this world of immediacy. More

I had an excellent experience working with JP. Great guy to work with and explains everything to your understanding. Everyone at the dealership was very nice and kept me informed as they worked on my car. to work with and explains everything to your understanding. Everyone at the dealership was very nice and kept me informed as they worked on my car. More

Good experience any time dealing with Johnathan. His support for service customers is excellent. Dealership is fortunate to have professionals such as him on board. support for service customers is excellent. Dealership is fortunate to have professionals such as him on board. More

I purchased a 2011 Jeep Grand Cherokee Overland and only because of Tracy Mattern will I even consider purchasing a new 2021 Jeep from this dealership. She is professional and considerate. Thank you . Alla because of Tracy Mattern will I even consider purchasing a new 2021 Jeep from this dealership. She is professional and considerate. Thank you . Alladin. More

I’d like to start by saying thank you Tracy your the best advisor I could ever ask for certainly will be taking my car back for more service. advisor I could ever ask for certainly will be taking my car back for more service. More

Roger has been very helpful and professional when using the service department. He returns phone calls and answers questions in a timely manner. Mike, Phil and Charles from sales could take pointers from the service department. He returns phone calls and answers questions in a timely manner. Mike, Phil and Charles from sales could take pointers from this employee. More

Art's the reason I purchased my new Jeep from Heritage I've been a customer of Art's since he was at another dealership many years ago. I used to have a Jeep with a Hemi and no one wanted to work on it, ex I've been a customer of Art's since he was at another dealership many years ago. I used to have a Jeep with a Hemi and no one wanted to work on it, except Art and his team. They have treated me like family from day one. Art is professional and always takes the time to explain all my options. So when my wife and I decided to buy a new Jeep, it was a no-brainer that we bought it at Heritage. Yes, you are reading this correctly. Art (a Service Manager) is the reason I bought a new Jeep from Heritage. Any time that I need service, I know that I will be treated well and get my vehicle back fixed right, the first time. A huge thank you to Art and his team! More