Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center

Steve took a great deal of time with me and showed me all the features on the Jeep Wrangler Oscar Mike. He listened to my concerns about trading my 2010 Jeep Wrangler for a 2014 Jeep Wrangler Oscar Mike. T the features on the Jeep Wrangler Oscar Mike. He listened to my concerns about trading my 2010 Jeep Wrangler for a 2014 Jeep Wrangler Oscar Mike. The extra time he spent going over my concerns and his caring personality had sold me the jeep. Thank you very much for your time. More

I purchased a 2013 Chrysler 300 in 12/2012 with Sidney Ruth. He was great from start to finish. I walked in there not knowing what I wanted and walked out with a new car. He went above and beyond selling Ruth. He was great from start to finish. I walked in there not knowing what I wanted and walked out with a new car. He went above and beyond selling me a car. Unfortunately, I was involved in an accident last month, a lady hit me from behind, at a red light. Needless to say, I was beyond upset. I knew my repairs would be made by New Freedom. I called and spoke with Tim Donohue about the accident. He scheduled my repair work and also informed me he would set up my rent a car. Here I was totally inconvenienced by this accident yet Tim did everything possible to make it the least bit inconvenient for me. I appreciated this so much. I dropped off my car and Enterprise came to pick me up. Tim took care of this! Thank you Tim, Sidney and also the cashier (whose name I'm so sorry I don't have). I appreciate all that you have done and will continue to be a repeat customer! More

Erin was on the job as soon as I stepped out of my car for inspection. Not being here before, she guided me through the entire service/ inspection process with a smile, which was appreciated. She communic for inspection. Not being here before, she guided me through the entire service/ inspection process with a smile, which was appreciated. She communicated very well throughout the process so I knew exactly what was going on, and when to expect my car. I was in a hurry and she was right on with her information. Erin is a real asset to your business! More

Service is great, very attentive and conscientious. All of the employees were friendly and polite and seemed to really understand my needs. Prices were good too! of the employees were friendly and polite and seemed to really understand my needs. Prices were good too! More

I gave the excellent ratings because the Freedon Body Shop went out of their way to provide excellent customer service, body repair and genuine care to me, my daughter in-law and grandson. I was involve Shop went out of their way to provide excellent customer service, body repair and genuine care to me, my daughter in-law and grandson. I was involved in an accident that was not my fault, we phoned the body shop to tell them we would be dropping off my Jeep and they told us they would be waiting for us. Upon arrival, the body shop was closed for the day but Scot and Tim listened to my convcerns, opened the doors and told me to drive my Jeep into their estimating bay. they assisted with helping my dautghter in -law unload necessary items from the Jeep, including my grandson's car seat and when our ride home arrived, they installed the car seat into the car that took us home. This is the second time my Jeep was struck by an inattentive driver and since The Freedom Body Shop took care of the body work last time and did such an impressive job, within a reasonable/quick time period at a reasonable price, I never hesitated to call them and drop off my Jeep for them to perform the needed repairs. Scot and Tim need to be congratulated for their extordinary level of genuine care and customer service. More

Had paint and body work done Tim Donohue was great they did a great job Tim got me through this difficult time hats off to Tim did a great job Tim got me through this difficult time hats off to Tim More

Excellent and fast service, the girls are friendly. Amber was very thorough with my requests and explained everything that I needed with my check engine light. was very thorough with my requests and explained everything that I needed with my check engine light. More

I was in Harrisburg on vacation and had a few issues with my van. (A/C and Brakes) They explained all of the repairs to me. No hard core upsell. In fact, I expected them to try to sell me new brakes. Inst my van. (A/C and Brakes) They explained all of the repairs to me. No hard core upsell. In fact, I expected them to try to sell me new brakes. Instead, they explained what was happening and that my brakes were fine. More

Service was quick and hassle free. I did not have a appointment and Rebecca was able to get me in and get my car serviced in a timley maner. appointment and Rebecca was able to get me in and get my car serviced in a timley maner. More

Initially "leery" of dealerships but Bekah S. Initially "leery" of dealerships but Bekah S. in service went above and beyond at explaining things that were needed (and why) and I thank her f Initially "leery" of dealerships but Bekah S. in service went above and beyond at explaining things that were needed (and why) and I thank her for that. More