Heritage Chrysler Dodge Jeep RAM Harrisburg

This dealership has everything you need. The service is great. I purchased my first vehicle through this dealer. The service is great. I purchased my first vehicle through this dealer. More

This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More

Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. The process also was expedited faster than any other time I've bought a car from anywhere else. More

Mr. Sidney Ruth was excellent in helping us purchase our new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extr new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extras we were entitled to. I will definitely contact Sydney when we purchase another vehicle. Thanks More

Jon was helpful in working out a deal on our used Toyota and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in the future. More

From the first click on their home page it was easy and convenient. After making a few selections within 15 minutes I receive a call from Andrew the Internet manager to follow up. After we briefly talked a convenient. After making a few selections within 15 minutes I receive a call from Andrew the Internet manager to follow up. After we briefly talked and I was satisfied in setting up an appointment I received a personal video From Jon Miller showing me great features on my choice. From Start to signing of all paperwork nothing but outstanding customer service. More

From the sales managers, to the sales associates, to the financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was noth financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was nothing short of amazing to work with! I reached out to Heritage when I realized the time had come to search for a new vehicle. Sales manager Cody Hollingsworth put me in touch with Sales Associate Gavyn Harris right off the bat. He was incredibly helpful and knowledgeable about all things car-buying, how it works, what cars they had on the lot that met my specifications and subsequently got me in to test drive the vehicle I had my eye on. He thoroughly explained the features of the car, including the new technology - which was absolutely necessary for me to hear with going from a 2013 Wrangler to a 2022 Jeep Compass! Cody and Gavyn worked their magic on all things sales and price point so I felt comfortable to pull the plug and finally purchase! Derek Morrison of the finance department broke down the numbers and got my paperwork in order quickly and effortlessly, not missing a beat while answering all of the questions I was throwing at him. If you’re not sure whether to move forward with purchasing a vehicle, go see these guys! They welcome you, listen to what you need and help you find exactly the vehicle you didn’t know you were looking for. Thanks again guys - you’re the best! More

My advice is to go elsewhere. Dealership doesn't give a crap about customers. Overheard 2 salespeople making fun of another customer, and how they "low balled" him. Laughed abo Dealership doesn't give a crap about customers. Overheard 2 salespeople making fun of another customer, and how they "low balled" him. Laughed about it. VERY clear that I was sitting 6' away from them. They didn't care. Got bounced around to 3 different sales people. Had my preapproved check ready to buy a vehicle. I had an appointment to buy the car, but they were "too busy". After buying numerous vehicles here, you'd think they'd treat you better. Mgmt didn't care at all. AVOID this place like the plague... More