Heritage Chrysler Dodge Jeep RAM Harrisburg

I sold my vehicle here and have yet to receive a check for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title is for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title issue, when I tried to contact them to get it fixed they ignored my phone calls and no one called me back. Had my husband go in to see what is going on and they claim they sorted it out and called me, but I received no phone calls from them. They told my husband it would still be another two weeks till I get my money, yet no one called me to inform me of this. Charles, the sales manager there, in particular has been ignoring all my phone calls and voicemails and lying saying he has been updating me. I even called Charles after my husband left the dealership because I knew he was in the office, and he still ignored my phone call. I will no longer be doing business here, which is a shame as I love my brand new Toyota from Heritage. All they had to do was return my phone calls. More

Sidney was my sales person, and I cand honestly say it was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job More

This dealership has everything you need. The service is great. I purchased my first vehicle through this dealer. The service is great. I purchased my first vehicle through this dealer. More

This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More

Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. The process also was expedited faster than any other time I've bought a car from anywhere else. More

Mr. Sidney Ruth was excellent in helping us purchase our new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extr new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extras we were entitled to. I will definitely contact Sydney when we purchase another vehicle. Thanks More

Jon was helpful in working out a deal on our used Toyota and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in and wasn't a pushy salesman. We felt confident with our purchase when we left the lot. It was a good experience, and we would work with Jon again in the future. More

From the sales managers, to the sales associates, to the financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was noth financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was nothing short of amazing to work with! I reached out to Heritage when I realized the time had come to search for a new vehicle. Sales manager Cody Hollingsworth put me in touch with Sales Associate Gavyn Harris right off the bat. He was incredibly helpful and knowledgeable about all things car-buying, how it works, what cars they had on the lot that met my specifications and subsequently got me in to test drive the vehicle I had my eye on. He thoroughly explained the features of the car, including the new technology - which was absolutely necessary for me to hear with going from a 2013 Wrangler to a 2022 Jeep Compass! Cody and Gavyn worked their magic on all things sales and price point so I felt comfortable to pull the plug and finally purchase! Derek Morrison of the finance department broke down the numbers and got my paperwork in order quickly and effortlessly, not missing a beat while answering all of the questions I was throwing at him. If you’re not sure whether to move forward with purchasing a vehicle, go see these guys! They welcome you, listen to what you need and help you find exactly the vehicle you didn’t know you were looking for. Thanks again guys - you’re the best! More