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Heritage Chrysler Dodge Jeep RAM Harrisburg
Harrisburg, PA
1,639 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,639 reviews
March 29, 2024
They did great job locating the truck that I wanted. Everything with delivery went smoothly. Everything with delivery went smoothly. More
by pnissley276
March 12, 2024
Avoid this dealership. They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gav They have terrible customer service and lazy mechanics at the repair department. I got my alternator fixed 2 times based off the information they gave and it wasn't the issue. I told them what the issue was and they still ignored it and refused to make the situation right or take any accountability. I'd give them zero stars if I could. AVOID THIS DEALERSHIP! More
by J. Ward
Employees Worked With
Wendell Fletcher
March 04, 2024
I sold my vehicle here and have yet to receive a check for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title is for the money I am owed. They told me I would receive my check in the mail in a week, and it's been almost a month. They told me there was a title issue, when I tried to contact them to get it fixed they ignored my phone calls and no one called me back. Had my husband go in to see what is going on and they claim they sorted it out and called me, but I received no phone calls from them. They told my husband it would still be another two weeks till I get my money, yet no one called me to inform me of this. Charles, the sales manager there, in particular has been ignoring all my phone calls and voicemails and lying saying he has been updating me. I even called Charles after my husband left the dealership because I knew he was in the office, and he still ignored my phone call. I will no longer be doing business here, which is a shame as I love my brand new Toyota from Heritage. All they had to do was return my phone calls. More
by kirsten.snell98
Employees Worked With
February 28, 2024
Sidney was my sales person, and I cand honestly say it was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job was the best car buying experience I've had, He wa very helpful and knowledgeable about the truck and his job More
by Keith Engle
Employees Worked With
February 26, 2024
This dealership has everything you need. The service is great. I purchased my first vehicle through this dealer. The service is great. I purchased my first vehicle through this dealer. More
by Lmickeljr
Employees Worked With
February 26, 2024
Not sure why Heritage still shows my picture on their Web Site. I have not been employed at Heritage since November of 2023. I am currently employed at Ciocca CDJR in Duncannon. Site. I have not been employed at Heritage since November of 2023. I am currently employed at Ciocca CDJR in Duncannon. More
by mikepease15
Employees Worked With
Mike Pease
February 20, 2024
This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More
by Dorothy
February 15, 2024
Customer appreciation was top notch! The process also was expedited faster than any other time I've bought a car from anywhere else. The process also was expedited faster than any other time I've bought a car from anywhere else. More
by oyl4jake
February 08, 2024
Horrible experience. They have screwed all my paperwork up. It has been a month since I purchased the vehicle and I’m still trying to get everything straightened out. I m They have screwed all my paperwork up. It has been a month since I purchased the vehicle and I’m still trying to get everything straightened out. I must have reached out to them 10 different times and no one would answer or return my phone calls. I have spent $500 after I bought the vehicle between MVA issues insurance thing and parts. This is my 5th purchase through heritage/mile on and I can confidently say it’s my last. I have regretted this purchase since day one and it has nothing to do with the vehicle I itself. More
by Jason 87
January 31, 2024
Mr. Sidney Ruth was excellent in helping us purchase our new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extr new vehicle. Very personable and made our purchasing process very easy in finding the right van for us. Sidney made sure our vehicle had all the extras we were entitled to. I will definitely contact Sydney when we purchase another vehicle. Thanks More
by ferrebee65
