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Heritage Chrysler Dodge Jeep RAM Harrisburg

Harrisburg, PA

4.8
1,637 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6070 Allentown Blvd

Harrisburg, PA

17112

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Showing 1,637 reviews

July 09, 2011

Had an exhaust issue and when I took it to this dealer I was told they could only get an after market exhaust since they had nothing else in their inventory and it would take longer to get a factory made pa More

by jeepwrangler99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meaghan, Kim, and mechanics
Jul 25, 2011 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to write a review. We take customer service seriously and are sorry you feel you didnt get the level of service you expected. My service department has tried contacting you multiple times to make an offer to you but you have not returned their calls. While we are not the manufacturer of the part you had fail we do understand how frustrating it can be to a consumer. If you would like to discuss it further please contact our service manager.

July 02, 2011

I made an appointment to have my car inspected and oil changed, also to have the screeching brakes checked and problems with the steering wheel shaking if going over 40 mph when applying the brakes. Trish More

by Richard Hammaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
Jul 08, 2011 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thanks for taking the time to review our dealership. We are glad you had a great experience. Please feel free to contact us if there is anything else we can do for you!

June 29, 2011

I was in today for an state inspection. I mentioned to the associate that i need my car done as soon as possible, due to an doctor appointment. Not only my car was inspected, washed , but i also received More

by amansaini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
trish hollenbaugh
Jul 08, 2011 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thanks for the review! Customer service is very important to us and we are glad we could help you out.

June 27, 2011

Trish was absolutely the friendliest and most helpful associate I have ever dealt with! :) She was enthusiastic about her job, warm and extremely efficient. It seemed like she truly enjoyed her job and More

by Leslie Shearer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
June 22, 2011

I was driving from Pittsburgh to NYC. My Grand Cherokee broke down about thirty miles from Harrisburg. I looked up several Jeep dealers in the area. Freedom was very friendly over the phone (Trish Hollenb More

by pmcquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
June 21, 2011

I have been dealing with Freedom Toyota for about 17 years and they have always been very good to me, and far as sales and service. More

by alicdalt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
May 23, 2011

I have been using this dealership for several months now, and the service is always very good. The staff is very helpful and they do a good job. I really appreciate the fact that they always wash my car aft More

by lxx8229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Luta
Jun 04, 2011 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Thank you for taking the time to review our dealership. We are glad you had a great experience at our dealership. WE take customer satisfaction very serious at the Freedom Auto Group. If there is anything we can help you with in the future please let me know. Sincerely Brian Rowe Internet Director Freedom Auto Group

May 15, 2011

Went in for an inspection and grinding front brakes. Told the noise was from the back brakes not the front brakes. Replaced the back brakes at a alot of $$$. Next day, heard the same noise in the fron More

by Bryan32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magan
Jun 04, 2011 -

Heritage Chrysler Dodge Jeep RAM Harrisburg responded

Bryan32, Thank you for taking the time to review our dealership. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. We did get Chrysler to offer a goodwill repair of your front after-market brakes that you purchased elsewhere. If there is anything else we can we can do for you please let me know. Thank You Brian Rowe Internet Director Freedom Auto Group

April 09, 2011

Today I had to take my car that I purchased a week ago back in to be serviced for the second time. My expierence this time was much better than the first. I was able to get my car in quick and easy. I More

by annablack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn, Allen, Magan
April 08, 2011

I had my 2003 Jeep inspected today. My service contact was Dave Travis who was very friendly and responsive to my questions. After my inspection and emissions test was completed, Dave stated that a few i More

by fboyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Travis
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