Heritage Chrysler Dodge Jeep RAM Harrisburg

Accomodating and Friendly Went in for a service on Sat. Was greeted and helped as soon as I stepped out of my car. The friendly reps were very helpful, as I told them I neede Went in for a service on Sat. Was greeted and helped as soon as I stepped out of my car. The friendly reps were very helpful, as I told them I needed to get my car back in a certain amount of time. They called 15 minutes before the service was completed, just to let me know they would be on time. Pricing for service was exactly as quoted, and along with my interior car detail they had left me a car freshener. Little touches like that make the experience a pleasant one. More

No pressure and hassle free Richard Miller made my whole experience very worth it! I would recommend these guys to anyone! He was very approachable and down to earth. My next car Richard Miller made my whole experience very worth it! I would recommend these guys to anyone! He was very approachable and down to earth. My next car will also be from Freedom! More

Charles made my year! I had been looking to purchase a new vehicle for over 2 months. I wasn't sold on any particular car until I walked into the Freedom showroom and was p I had been looking to purchase a new vehicle for over 2 months. I wasn't sold on any particular car until I walked into the Freedom showroom and was promptly greeted by Mr. Artman. His knowledge and humor led me to the best vehicle purchase of my life. I can honestly say, he made the whole experience fun, informative, and fast! He and his manager Bobby worked together as a great team. I'll be sure to tell my family and friends to look up Charles if they're ever looking for a new car! Thanks guys!! More

Refreshing Movements within the service advisor category proved excellant. When you have an advisor that is always smiling, great conversationist is a winning co Movements within the service advisor category proved excellant. When you have an advisor that is always smiling, great conversationist is a winning combination. Now, when I service my other vehicles, I know it will be another great experience. That is what I look for in customer service. Someone you can relate to, and talk about other things besides service. Again, great experience. I might stick a knife in my tire just to get back there. More

Dynamic Duo Hands down the best duo in the dealership; Chuck Artman and Joel Brady! I recently purchased two Ram trucks from this dealership. My husband’s reque Hands down the best duo in the dealership; Chuck Artman and Joel Brady! I recently purchased two Ram trucks from this dealership. My husband’s requests were very specific. Chuck did a wonderful job tracking down the specific truck we were looking for in a timely manner. It was a pleasure to work with both Chuck and Joel! More

Fabulous dealer The salesman we worked with was kind, courteous, and thorough. He took time to show us the features of the vehicle and allowed us to take multiple te The salesman we worked with was kind, courteous, and thorough. He took time to show us the features of the vehicle and allowed us to take multiple test drives. He made us feel comfortable with our purchase and shared in our enthusiasm. More

EXCELLENT SERVICE! Steve went above and beyond in helping us get our new car. He was extremely knowledgeable and helped us easily through every step of the car buying pr Steve went above and beyond in helping us get our new car. He was extremely knowledgeable and helped us easily through every step of the car buying process. We will absolutely be returning to see him for our next, and all future vehicle purchases! More

Regular maintenance I have yet to be able to reserve a loaner car during my appointment after two years of using this dealership for service. I was "promised" a vehicle w I have yet to be able to reserve a loaner car during my appointment after two years of using this dealership for service. I was "promised" a vehicle would be available for my appointment this week but was told nothing had been returned or available when I got there. My appt. was only to take an hour as they were not going to inspect my vehicle as it was due in two weeks.. No problem, I need to bring it back in two weeks to address the recalls on my Jeep. First recall was addressed in June, three months earlier. Service was offered to wash my vehicle which I agreed to. When my Jeep was ready, the threshold of the drivers door was filthy. I keep my vehicle clean as my husband is employed at a body shop and despises filthy vehicles. I was stunned at the condition my vehicle was returned to me. Worse than when I gave it to the dealership. While it did need a wash from the recent weather conditions the quality of the wash was a poor attempt. Really, if you are going to wash a vehicle with those results, please don't even offer this service. More

awesome salesman! We just bought a jeep patriot and the service we received was great! Charles was very accommodating and friendly throughout the process, answered all We just bought a jeep patriot and the service we received was great! Charles was very accommodating and friendly throughout the process, answered all of our questions promptly and made our experience quick and easy. I would definitely recommend both this dealership and Charles artman! More

Timely and Accurate Bought my 2012 Camry here and went in for my regular maintenance. Janelle demonstrated good knowledge and answered all my questions during the whole Bought my 2012 Camry here and went in for my regular maintenance. Janelle demonstrated good knowledge and answered all my questions during the whole process. She accurately provided both the price estimates as well as when the service can be completed. Her additional due diligence in confirming that a part was available even though the computer system said it was not in stock meant I didn't have to wait an extra day to get my car. More