Heritage Chrysler Dodge Jeep RAM Harrisburg

Alan Pearson, Service Manager went above and beyond for us Our handicap accessible Chrysler Town and Country is the only way we can transport our 19 year old daughter with Rett Syndrome. We were told the van n Our handicap accessible Chrysler Town and Country is the only way we can transport our 19 year old daughter with Rett Syndrome. We were told the van needed a whole new engine with only 48,000 miles and Chrysler corporate customer service said it was not covered. I went to see Alan Pearson, the dealership service manager. He really went to bat for us and made some phone calls and turns out we had to pay much less than a new engine would have cost. Alyssa in Chrysler service was also so helpful and professional and made our lives a bit less stressful and that is priceless. Can't thank them enough!! I would highly recommend this dealership to anyone needing service on these vehicles. More

Wonderful outcome to a sad situation. Wayne made my experience a good one. He never pushed , was courteous, informative, and friendly . It was a great experience all around. Thank you Wa Wayne made my experience a good one. He never pushed , was courteous, informative, and friendly . It was a great experience all around. Thank you Wayne. More

The BEST!! Wayne went above and beyond to help me get my dream car! Prior to working with Wayne at Freedom Chrysler, I had visited two other Dodge dealerships th Wayne went above and beyond to help me get my dream car! Prior to working with Wayne at Freedom Chrysler, I had visited two other Dodge dealerships that did not take the time to work with me and help me find a car that was within my budget. At Freedom Chrysler, Wayne worked with me until after hours, so that I could get my dream car and still stay within my budget. Thank you so much, Wayne. I am so grateful for your help and happy to be a part of the Freedom Chrysler Family!! More

Overall great experience! Richard was extremely helpful. He is the first sales person that has not been pushy that we interacted with and he allowed my fiance and myself to as Richard was extremely helpful. He is the first sales person that has not been pushy that we interacted with and he allowed my fiance and myself to ask a lot of questions. He was extremely patient with us and got us a great deal on our new vehicle. I would recommend anyone to work with Rich. Rich, if you read these, thank you for all of your help. More

TREATED ME WONDERFULLY I had to have my Jeep towed there on a Sunday. Was on my way home to Pgh from a trip. Long story short, it turned out to be that what was wrong had I had to have my Jeep towed there on a Sunday. Was on my way home to Pgh from a trip. Long story short, it turned out to be that what was wrong had nothing to do with my Jeep and instead had to do with something that went wrong at the gas pump before we got on road. At that point they could have said, come get your car. But they looked it over, put gas in it for me, I asked them to do another small thing on the car that the Jeep dealer in my hometown forgot to do, held it for me the rest of the week. I picked it up the following Saturday and there was no charge. I think they went above and beyond, they were quick and efficient getting back to me and I want to say thank you from the bottom of my heart. Great service..... More

In and out in under an hour Out the door pricing received over email, incredibly fair trade in value and great people. Huge vehicle selection! Best car buying experience of all t Out the door pricing received over email, incredibly fair trade in value and great people. Huge vehicle selection! Best car buying experience of all time! More

great experience Rj was very informative and friendly overall it was a really great experience to deal with him and all the other staff at this dealership Rj was very informative and friendly overall it was a really great experience to deal with him and all the other staff at this dealership More

Amy is Amazing I've never had a car buying experience as fantastic and it's all because of Amy Troutman. She actually cared about my needs in a new car. Go figure - I've never had a car buying experience as fantastic and it's all because of Amy Troutman. She actually cared about my needs in a new car. Go figure - from a car dealership. More

Adjustable My wife and I was in a difficult position and didn't have a lot to put down on the vehicle and the worked and adjusted to make it fit. Very helpful! My wife and I was in a difficult position and didn't have a lot to put down on the vehicle and the worked and adjusted to make it fit. Very helpful! More

Pleasant, friendly and helpful staff Jamie Mathews was extremely helpful and very attentive to our needs in working out a suitable arrangement. He even came in on his scheduled day off t Jamie Mathews was extremely helpful and very attentive to our needs in working out a suitable arrangement. He even came in on his scheduled day off to finish the deal, as did Eric. More