Heritage Chrysler Dodge Jeep RAM Harrisburg

Beyond amazing experience After being less than satisfied with the dealer 1 mile from my house (Lancaster Dodge) I went to Freedom in Harrisburg for service on my Ram Limited C After being less than satisfied with the dealer 1 mile from my house (Lancaster Dodge) I went to Freedom in Harrisburg for service on my Ram Limited Cummins 2500. There service staff was the opposite of my local dealer and I felt like they really wanted my business. Their service, follow up and customer focused attitude was best-in-class. Comparable with my Mercedes Benz dealership, I ended up stopping in the sales department and ended up buying a brand new Ram Limited Cummins 2500. They had to find the exact one I wanted but they found her! They made the process easy and were very fair on the trade price and new truck price. I am rarely this impressed with a customer service experience but Freedom far surpassed my expectations. More

Very bad car buying experience I purchased a mini van from freedom and what a mistake that was. First we were shown one vehicle that was very nice but payments were to high. So then I purchased a mini van from freedom and what a mistake that was. First we were shown one vehicle that was very nice but payments were to high. So then we were shown another and told it didn't have all the bells and whistles. Part of this was are fault because we test drove but didn't check all the option on it. Long story short we hate it . What is standard equipment on most cars is not on this much to our surprise. We called Dodge directly and they advise we call dealership. So we did that and were told there was nothing they could do we could not add option even at are expense. Hum mm...so we decided to trade it back in and guess what now there is no reasonable deal they can make us. And that took one week of calling and trying to get a return phone call from sales manager. Short of calling liar which is what I would like to do but I have to be face to face. Let me say he is very misleading. More

AMAZING!!!! Went in with a certain amount I wanted and a certain payment I wanted. I got a beautiful car low miles at price and payment I wanted, not to mention t Went in with a certain amount I wanted and a certain payment I wanted. I got a beautiful car low miles at price and payment I wanted, not to mention the people made you feel like family and did whatever they had to to get me what I was looking for,,, BEST DECISION I EVER MADE buying a car!!! The very next day they did the same for my friend!! More

Ms. Amy was great! Came in just to look at what possibilities we had. Ms. Amy sat with us and we discussed our options without any kind of pressure. With a smile and a Came in just to look at what possibilities we had. Ms. Amy sat with us and we discussed our options without any kind of pressure. With a smile and a hand shake we left with our new leased Jeep that same day thanks to Ms. Amy. More

Another new car Sidney is out standing. All the sales reps are great! Service is always great also! Everyone is very polite to you and they do there best to make you Sidney is out standing. All the sales reps are great! Service is always great also! Everyone is very polite to you and they do there best to make you fee special! More

great job and customer service! Everything was wonderful! Amy was great a great and made us feel very much at ease with the process from start to finish! Cannot thank her enough!!! Everything was wonderful! Amy was great a great and made us feel very much at ease with the process from start to finish! Cannot thank her enough!!! More

Treated with respect. They follow through on the expected parts of the services required for an oil change. They also consistently provide the complementary car wash. All They follow through on the expected parts of the services required for an oil change. They also consistently provide the complementary car wash. All staff are courteous. More

Amazing For a first time buyer I truly appreciate everything I had experienced from Amy and Tommy they made me and my family feel so comfortable and appreciat For a first time buyer I truly appreciate everything I had experienced from Amy and Tommy they made me and my family feel so comfortable and appreciated More

Luvvvvv my new JEEP! I just picked up my new JEEP- and it's fabulous!! I got the color, style and most importantly the price was perfect! I work with Chris at Freedom Je I just picked up my new JEEP- and it's fabulous!! I got the color, style and most importantly the price was perfect! I work with Chris at Freedom Jeep in HBG, PA. He was amazing! Patient, fun to work with, great guy and had my interest at hand the whole visit!!! More

Excellence in Sales I met Amy Troutman at my gym a number of years ago and we became fast friends. She knew that I liked new cars with all of the whistles and bells and I met Amy Troutman at my gym a number of years ago and we became fast friends. She knew that I liked new cars with all of the whistles and bells and that I leased or bought my vehicles from Freedom. God forbid -- Amy went to work for another dealership! I told her that I always liked dealing with Freedom and that she should go to work there! I purchased an older vehicle from her at that dealership to use as a "beater". At long last, Amy did make move and I followed her back to Freedom! Long story short -- I traded both of my vehicles and bought a 2016 Jeep Cherokee Limited from Amy. That said, it's going to be hard to beat the Jeep I have now, but I know that Amy already has her eyes to peeled for something with more whistles and bells for me! I always refer people to her when they are shopping for another vehicle. Those people always tell me not only how pleasant and personable she is to work with, but just how hard she worked to try to get them into a vehicle that worked for them. Javier Garcia is a pleasure to work with in the finance department as are Jody Irish and Alyssa Danley in the service department. More