Heritage Chrysler Dodge Jeep RAM Harrisburg

Worst experience of my life Asked Ryan to place information on sheet 5 times until he got it correct and then said he could only hand write the information in the form. First he Asked Ryan to place information on sheet 5 times until he got it correct and then said he could only hand write the information in the form. First he did not take off the additional $200.00 he said he would take off the list price. Refused to show the $1,000.00 down payment until I insisted. Said, "Don't worry it will show up." Finally, after 4 attempts, he got the information correct. Partly hand written, partly computer generated. If I could give him a zero, I would Additionally, he had me there 2 hours on Thursday to sign papers that took 5 minutes. More

Easy to make this deal Sales experience was fine, Mr. Brady was helpful and professional, but that is where it basically ended. The person that completed the paperwork did n Sales experience was fine, Mr. Brady was helpful and professional, but that is where it basically ended. The person that completed the paperwork did not collect the $5.00 county fee therefore there is a $36.00 credit at the state in which I have been unable to collect since Freedom wrote the check to the state. I have made no fewer than 5 calls left 2 messages and none have been responded to. That is why the rating is three stars and not five. Appears the priority of the sale was the sale itself and the aftermath was not important, so much for customer satisfaction. More

Wrangler unlimited My experience with Kyle and Freedom was awesome. Kyle worked with me to get what I wanted and the expertise to make the deal!! Thxs Kyle My experience with Kyle and Freedom was awesome. Kyle worked with me to get what I wanted and the expertise to make the deal!! Thxs Kyle More

Easy and low pressure Stopped in late in the evening left with a new jeep. Process was low pressure with a minimum of haggling. Happy with the process, the deal, and the Stopped in late in the evening left with a new jeep. Process was low pressure with a minimum of haggling. Happy with the process, the deal, and the jeep! More

Great service. It was great working with Richard in sales. He helped me to get into the exact vehicle that I wanted, and he was very friendly and helpful. It was great working with Richard in sales. He helped me to get into the exact vehicle that I wanted, and he was very friendly and helpful. More

Used car Excellent service, this is my 2nd car purchase from this dealership and have been very happy so far with my service and sales team that took care of m Excellent service, this is my 2nd car purchase from this dealership and have been very happy so far with my service and sales team that took care of me More

Vehicle purchase I have dealt with a lot of different car dealers and this has been by far the best place to deal with! I will be back to purchase my 2017 jeep compass I have dealt with a lot of different car dealers and this has been by far the best place to deal with! I will be back to purchase my 2017 jeep compass in June when they come out! More

Best Car Buying Experience Ever, we bought 2 Jeeps My husband and I were looking to purchase two jeeps a wrangler and a grand Cherokee and trade in our two Ford's that we hated. We live in Berks count My husband and I were looking to purchase two jeeps a wrangler and a grand Cherokee and trade in our two Ford's that we hated. We live in Berks county and was already preapproved for loans when we started our search. We tried dealerships in our area and got the run around to the point we were just ready to give up. I looked up dealerships in Harrisburg area and Freedom came up, I chatted online with Tim Blouch and after explaining to him I didn't want to drag this out and told him what my husband and I were looking for, within minutes Richard Miller from sales called me. I explained that we did not want to be playing games and wanted numbers, trade in values and if we made the deal we just wanted to drive up there and do the transaction and leave. Richard made the entire process unbelievably easy. He managed to do in hours what other dealerships in our area could not do in days. He got us into models that had exactly what we wanted. My husband drove away in a Jeep Wrangler Unlimited freedom edition and I drove away in a Jeep Grand Cherokee Laredo Altitude Model. Do not settle for dealerships that want to play numbers games and go with Richard Miller at Freedom Jeep and you will be most satisfied and be in your dream car before you know it. The entire transaction from chatting online with Tim Blouch to driving off with our new Jeeps started at 11:00 am and we were driving home from Harrisburg at 7:30. We only spent 1 1/2 hours in the dealership total. More

Renewed confidence I'm the past, I was disappointed with the service I received following my auto repair. Ryan, Bryan and especially Rich Miller renewed my faith and co I'm the past, I was disappointed with the service I received following my auto repair. Ryan, Bryan and especially Rich Miller renewed my faith and confidence in this dealership and have recommended Freedom to my friends More

awesome sales person :) Our amount of time there was good. Chris was very nice and really worked with us. Very smooth transaction. We purchased a jeep Cherokee latitude 2017. Our amount of time there was good. Chris was very nice and really worked with us. Very smooth transaction. We purchased a jeep Cherokee latitude 2017. More