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Heritage Chrysler Dodge Jeep RAM Harrisburg
Harrisburg, PA
1,665 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
November 18, 2019
Durango search completed My husband and I were in the market for a Durango. We knew what we wanted and what we were willing to pay. While Cody knew I wanted "black rims" he we My husband and I were in the market for a Durango. We knew what we wanted and what we were willing to pay. While Cody knew I wanted "black rims" he went out on a limb and still showed me a White Durango with all the other features I was looking for. Little did he know that I had given up on the red leather interior. When he brought the truck around, he stated he knew the rims weren't the same but the interior was his favorite. Yep, RED LEATHER!! They were amazing to work with and went above and beyond get us all discounts they could. I will be coming back (but not for a while). Thanks to Richard and Florence as they were fantastic as well. More
by Becky Bowser
Employees Worked With
Cody Hollingsworth, Florence Hebbard, Richard Gregory
November 16, 2019
Service was performed but took much longer than it should've Went in for the "Quick Lane" lube express. I was told it would take about an hour. Had a coupon, Synthetic oil change $65. I think it was a Tues ar Went in for the "Quick Lane" lube express. I was told it would take about an hour. Had a coupon, Synthetic oil change $65. I think it was a Tues around 10am. There were 2 other people waiting for their vehicles. After an 1 1/2 hours I asked if it was ready. Reply; "It should be right down." After 2 1/2 hrs I saw my truck sitting in the pick-up area. I asked again and was told "we're working on the paperwork, they should be right with you". That took another 1/2 hr. Altogether the "Quick Lube" took 3 hrs ( was told new computer system and the regular guy quit) and it cost $92 (coupon was for 5qts, my truck takes 7qts. (They charge $10qt) Would've been faster, cheaper and much closer to go to Jiffy Lube. More
by Dbear44
October 25, 2019
Bad experience I know for sure we won't use the dealership in the future. My contact was all excited about buying back our Jeep that we bought there a few years ago I know for sure we won't use the dealership in the future. My contact was all excited about buying back our Jeep that we bought there a few years ago and when it came time to get things set-up things changed. Out car was in very good shape and we got the run around. No worries though we sold it to another dealership that went above and beyond to help us and will get our business in the future. More
by orr101
Employees Worked With
Richard Gregory
October 22, 2019
Poor service department Worst service experience ever. Will not be back and do not recommend. Scheduled an appointment, but received a call around close of business that th Worst service experience ever. Will not be back and do not recommend. Scheduled an appointment, but received a call around close of business that they did not get to it. The next day, called to inform the state inspection failed for wiper blades. More on that later. Even after taking an extra day to work on the vehicle, they still wanted to charge a labor fee to install the wiper blades. Most places would comp that, especially after taking an extra day to work on the vehicle. Replaced the blades myself in the parking lot. They reviewed that replacement was made, then went to lunch for an hour, instead of putting the sticker on and getting me on my way. After lunch the sticker was put on, only to find out they forgot about the oil change. Even argued we did not ask for one. Eventually pulled up the order and drop-off envelope to see, in deed, it was asked for. While waiting for all this, overheard multiple other vehicles failed inspection for, you guessed it, WIPER BLADES. Amazing how that happens. More
by hbgbassist
Employees Worked With
Mike Gonzalez
October 22, 2019
Very good experience All questions were answered, Austin was very good and kind with us, he took the extra time to review everything with us. He is excellent! Also when All questions were answered, Austin was very good and kind with us, he took the extra time to review everything with us. He is excellent! Also when we signed the loan papers Bryan was excellent too so we were completely satisfied and would recommend everyone we know to purchase a vehicle at Heritage. More
by Sherry Mau
Employees Worked With
Bryan DeGuzman, Austin Cackovic
October 19, 2019
Jansen car buying experience We had a very nice and successful buying experience at Heritage Dodge and Jeep in Harrisburg, Pa, The car salesman Sid Ruth was very knowledgeable an We had a very nice and successful buying experience at Heritage Dodge and Jeep in Harrisburg, Pa, The car salesman Sid Ruth was very knowledgeable and helpful. We were under time constraints because we were going out of town and we had to et the deal done while the incentives were still available. Sid and the Sales Manager did everything they could to make it happen in time. More
by Dave Jansen
October 16, 2019
Very pleased Very happy with our experience. Sales people were not pushy. Everyone worked together to make a deal happen and our experience pleasant. Would recomme Very happy with our experience. Sales people were not pushy. Everyone worked together to make a deal happen and our experience pleasant. Would recommend to friends and family. More
by Dottie
Employees Worked With
Megan-Finance, Mike Pease
October 12, 2019
Used Ram 2019 Cody was great returning call and text msg. He worked with Gino to try to get me the best deal. The detailing on truck could have been better but it Cody was great returning call and text msg. He worked with Gino to try to get me the best deal. The detailing on truck could have been better but it was a short last minute thing. Overall pleased with purchase. More
by Ram
Employees Worked With
Gino, Cody Hollingsworth, Florence Hebbard
October 09, 2019
Art and his service team are the most professional group of individuals that I have ever encountered. Art is extremely customer oriented and honest. I purchased a new 2019 Ram 1500 Laramie Longhorn that ne of individuals that I have ever encountered. Art is extremely customer oriented and honest. I purchased a new 2019 Ram 1500 Laramie Longhorn that needed to have some factory defects corrected. I am very pleased with the way I was treated by Art and his team. Art showed genuine concern for my service needs. I've had experiences with quite a few dealership service departments in my lifetime and Art runs his service department above all others, in a way that puts the customer's needs first. Art even kept in communication with me about my upcoming service visit on his own time on his day off! I'm very impressed. More
by The_Chemist
Employees Worked With
