Heritage Chrysler Dodge Jeep RAM Harrisburg

Huge selection and many of the specific make/model that I was interested in. I knew exactly what I wanted and Tina made it happen within my budget! Tina was friendly, helpful, and made a big purchase a lot o was interested in. I knew exactly what I wanted and Tina made it happen within my budget! Tina was friendly, helpful, and made a big purchase a lot of fun! The team also shared very helpful car buying/trading tips, as well as insurance tips too! I highly recommend Tina and will likely go back to her years down the road! More

I enjoyed working with Tima and Allan very much. They were a great team. Tina was very professional, fun and very patient. Highly recommend her! were a great team. Tina was very professional, fun and very patient. Highly recommend her! More

Best seller’s ever and ever. She founds the best deal for us. I lov me seller. Respect and honesty. Lov my truck and so happy. us. I lov me seller. Respect and honesty. Lov my truck and so happy. More

Tina helped us in purchasing the right car for our family. She was helpful and patient. She was nice and knowledgeable about cars. She made this process smooth. family. She was helpful and patient. She was nice and knowledgeable about cars. She made this process smooth. More

We were very satisfied with our new car buying experience. Our contacts were knowledgeable and friendly. We first visited on a Thursday to have our trade evaluated. Began negotiation and completed experience. Our contacts were knowledgeable and friendly. We first visited on a Thursday to have our trade evaluated. Began negotiation and completed by phone on Friday. Completed sale and drove vehicle home on Saturday. More

Everyone was very accommodating, friendly and attentive. Julian was very professional, super patient with all our questions and went above and beyond to get the vehicle we wanted. Julian was very professional, super patient with all our questions and went above and beyond to get the vehicle we wanted. More

Thank You so much Tina for your terrific service! I just LOVE my new Jeep.....😀 I didn’t expect to take it home today but you guys made it happen. LOVE my new Jeep.....😀 I didn’t expect to take it home today but you guys made it happen. More

Excellent fast service. They were friendly and accomadating to all my needs for my vehicle. I walked away with my first choice and couldn’t be happier. accomadating to all my needs for my vehicle. I walked away with my first choice and couldn’t be happier. More

The new technology for dealing with the paperwork was a bit of a pain in the xxx but the staff made it as painless as possible bit of a pain in the xxx but the staff made it as painless as possible More

26May2020 I dropped my Jeep with a check engine light on. The Jeep drove fine minus the check engine light. I am told they need to replace the oil cooler, oil pressure sensor and plugs while they are in ther The Jeep drove fine minus the check engine light. I am told they need to replace the oil cooler, oil pressure sensor and plugs while they are in there. The following day I am called stating I have a blown piston and Heritage Service Manager Art Fritz told me I would have to replace the engine at $6k to $9k. Heritage Service refused to release my Jeep for a 3rd party inspection without payment of $962 for the service. I reluctantly make payment and the third party looks at the motor and provide photographic evidence that Heritage Jeep mechanic dropped a bolt into my piston chamber and subsequently started my engine and blew my engine. MileOne Heritage Autogroup Insurance is replacing the motor but the GM at Heritage Harrisburg has failed to acknowledge or even respond to multiple attempts to contact him regarding recouping the $962 in parts and labor that is the direct cause of my engine failure. Not only has the GM failed to contact me, the service manager was directing me that the payment would be refunded through insurance and the insurance company states it needs to be paid by the dealer. I hope you guys do the right thing by contacting me, refunding my money and apologize for the hoops I have had to jump threw for the past 5 weeks with my Jeep that you broke and tried to get me to pay to fix. Otherwise this is an example of failure at the mechanics level, service manager level and GM level. More