Heritage Chevrolet Buick Owings Mills

Life Saver I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after hav I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after having some tire troubles, at which time she assurred me she would do her best to help. Im not one for car jargon but was happy to have the prices and more explained clearly and concisely. Thanks again !! More

Satisfied customer I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word s I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word she would still exceed that Since she make me feel like family I will have to say thanks “STEPH” More

Service repair Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situ Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situation better. More

Consumer needs first I want to truly thank everyone in the dealership. It was such a good experience. Donte was knowledgeable about the inventory be it used or new model v I want to truly thank everyone in the dealership. It was such a good experience. Donte was knowledgeable about the inventory be it used or new model vehicles. I never felt and pressure to purchase. My experience was really about my needs. The sales manager Erick was friendly. Other agents at the dealership chatted with me and added to this being such a positive car buying experience. More

New Car Purchase Shaun Little worked tirelessly to make sure I was happy and when it was all said and done I drove away happy. . It was a good experience Shaun Little worked tirelessly to make sure I was happy and when it was all said and done I drove away happy. . It was a good experience More

professional Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. More

Wonderful customer service From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as quickly as they can and get you out the door in just seem fashion. They are on parallel to any other dealership I’ve ever dealt with and it is only with true passion that they treat each customer. More

Dealings with heritage employee My visit with Ms Brunson was very pleasent & stress free due to her knowledge, explanatory & patients, & yes I would recommend her services to all My visit with Ms Brunson was very pleasent & stress free due to her knowledge, explanatory & patients, & yes I would recommend her services to all family & freinds. 👍👍. Thank you Mrs Henry More

To the staff who works on my vehicle. This employee has phenomenal customer service skills and very pleasant to work for. Not just another pretty face she knows her cars. Actually she told This employee has phenomenal customer service skills and very pleasant to work for. Not just another pretty face she knows her cars. Actually she told me what was wrong with my vehicle just by the sounds it was making. Very intelligent and highly accurate in her filed of employment. I will never go to another place again. I live 27 miles away and dont mind the commute just to get good service. Thank you stephanie and heritage buick for my recent mechanical visits. More

Great and Prompt Service I was definitely satisfied with the servic done to my vehicle. I brought my 2018 Cruze in for a regular oil change and multi point inspection. Vivian I was definitely satisfied with the servic done to my vehicle. I brought my 2018 Cruze in for a regular oil change and multi point inspection. Vivian was extremely friendly and eager to assist. She informed me the service would take an hour but I was out in under a half an hour. Will definitely recommend Heritage to friends and family. More