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Heritage Chevrolet Buick Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.9
1,331 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11234 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,331 reviews

March 02, 2025

Heritage Chevrolet Buick of Owings Mills engages in deliberate false advertising. They manipulate online listings to hide accident damage, designed to lure unsuspecting buyers. If you value you time, a More

by gregorymhudson
Recommend Dealer
No
Employees Worked With
Mark Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact our Manager so that we may ensure your experiences with our dealership are more pleasant moving forward. You can reach us to our General Manager, Eugene Papaleo, epapaleo@mileone.com, 443.352.6103.

February 08, 2025

Shaun was very help I'll definitely will be back thanks for all your. Help More

by SandraLemon683
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 05, 2025

Uncommonly exceptional customer service! Alex went to great lengths to find the exact Silverado I was looking for and delivered! Honest, transparent, and caring throughout the entire process More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Jerry, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

February 01, 2025

I was helped quickly and was shown great options, Juan was such an amazing help. More

by Nespin9636
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
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Feb 04, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet Buick Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2025

I had a great experience working with Juan C. He was incredibly helpful, professional, and made the entire process smooth and stress-free. He took the time to understand my needs and ensured I wa More

by davidalfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
Report | Print
Feb 04, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2025

Had a great experience with Juan at Heritage. Juan and his manager were honest and straight forward More

by Happy Customer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Reitter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carrillo
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Jan 31, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hi Anaalvarenga, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2025

Alex was wonderful helping my mom find a car! My mother bought a Buick Envista and she loves it. More

by Allysesierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

January 29, 2025

Had a great experience with Juan at Heritage. Juan and his manager were honest and straightforward! More

by Anaalvarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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January 29, 2025

Juan C was very helpful and elaborated on any questions I had . he had a friendly personality and was very patient with my mother and I More

by emmacarrillo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C, Juan Carrillo
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Jan 31, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2025

great service from juan, knowledgeable and offered different alternatives within my price range. he shows that he likes what he does More

by Ireyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carrillo
Report | Print
Jan 31, 2025 -

Heritage Chevrolet Buick Owings Mills responded

Hi Ireyes, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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