Heritage Chevrolet Buick Owings Mills

A very good experience in purchasing our new Equinox. Mr. Nelson was patient, caring, and expedited the sale professionally. Also, very importantly, while using the internet, Mr. Nelson called us severa Mr. Nelson was patient, caring, and expedited the sale professionally. Also, very importantly, while using the internet, Mr. Nelson called us several times to invite us to his dealership; his followup was exceptional! He caught our attention and his persistence landed him a very well deserved sale. Thank you, Cyndy and Dan Clatterbuck More

I dealt with the dealership over the phone before I made the 1 1/2 hour trip. Everything was done as requested prior to my arrival. It was a pleasure dealing with Jerome and the other folks who made the pro the 1 1/2 hour trip. Everything was done as requested prior to my arrival. It was a pleasure dealing with Jerome and the other folks who made the process effortless. I would certainly recommend to others. More

I would recommend this dealership and the salesperson. They worked with us to find a vehicle that would fit our lifestyle and our wants at a price we were comfortable with. The salesperson was friendly, They worked with us to find a vehicle that would fit our lifestyle and our wants at a price we were comfortable with. The salesperson was friendly, patient and knowledgeable and everyone else (manager, finance) we worked with at the dealership was pleasant as well. More

Dontae' was courteous, knowledgable and true to his word. He did everything he said that he would do. I was very satisfied. Although he was not involved in the final pricing/payment negotiations I feel ce He did everything he said that he would do. I was very satisfied. Although he was not involved in the final pricing/payment negotiations I feel certain he supported my desire to obtain the vehicle I wanted and could readily afford. More

Mr. Scott was especially considerate of me,personally, offering water and he also brought the car to show me to the side door. Heritage stood by their offer which was quoted on line. Service was great, s offering water and he also brought the car to show me to the side door. Heritage stood by their offer which was quoted on line. Service was great, staff knowledgable. Overall, a good experience in purchasing an automobile. More

I have purchased 4 vehicles and my children have purchased 4 other vehicles from Heritage/Mile One in the past, and I shopped around other dealerships prior to going to Heritage for this vehicle. On purchased 4 other vehicles from Heritage/Mile One in the past, and I shopped around other dealerships prior to going to Heritage for this vehicle. Once again I was very impressed with the manner in which I was treated by my saleman, Scotty and with General Manager Robert Lee. I could have gotten the same vehicle at a different dealership, but because of the way I have been treated and the best deal possible from Heritage, I continue to be a loyal Heritage customer. There was an unfortunate incident during the delivery process that delayed my vehicle being delivered to me for a few days, but I know that I will be taken care of by the dealership in the future in the servicing of my vehicle. I continue to recommend Heritage to my family and friends. More

Very friendly. I had looked at so many used car dealerships beforehand and could not find a car for the life of me. I wanted something special and found it once but the dealership had sold it. Jero dealerships beforehand and could not find a car for the life of me. I wanted something special and found it once but the dealership had sold it. Jerome had one car to show me since I only had $10,000 to spend. He brought it out and all we did was take it for a test drive around the parking lot and I knew it was the car for me. The next day I took it home. Its been a week and I absolutely love it. More

We had a great car buying experience. Everyone was We had a great car buying experience. Everyone was friendly and skilled in their assignments. The car we desired wss not in inventory and our salesm We had a great car buying experience. Everyone was friendly and skilled in their assignments. The car we desired wss not in inventory and our salesman personally went to retrieve the vehicle from another dealer and delivered it to our home. We are pleased with our new car. More

Sales Rep was friendly, hated the back and forth numbers game. Told them up front did not want to do that. Walked out on my first visit, got a call on way home saying they could drop price. This agravate game. Told them up front did not want to do that. Walked out on my first visit, got a call on way home saying they could drop price. This agravated me, but price too good to pass up. Went back a week later and made the purchase. Had a trade, ended up not making a trade as this dealership was extreemly low in thier offer, did not even compete with Kelly Blue Book. Will sell on own. Again the price of the vehicle was the only incentive to purchase, the price was good. More

Jerome was the best salesperson I have dealt with since i purchased a car. He was very polite, friendly, and has a sense of humor, You can tell he's there to help you and not just to sell you a car. I had purchased a car. He was very polite, friendly, and has a sense of humor, You can tell he's there to help you and not just to sell you a car. I had some credit situations that i was trying to work out, Jerome and the Heritage team went above and beyond to make sure my situation got worked out. They made me feel i could be up front and honest so they could work with me instead of turning me away. I will always go back to Jerome and Heritage for future purchases. More