Heritage Chevrolet Buick Owings Mills

We were very happy with the selection of used vehicles on the lot. All of the Suburbans we look at were certified and very clean! We were able to get a 2010 with under 13,000 miles for a used car price!!! the lot. All of the Suburbans we look at were certified and very clean! We were able to get a 2010 with under 13,000 miles for a used car price!!! Our sales rep was super friendly and couldn't do enough for us! The finance manager was personable and make the paperwork quick and easy! Great Dealer! More

I had a very good experience at the dealership. Dontae was very knowledgable of the vehicles I viewed and was very pleasant answering all my questions and shared concerns. He didn't hestiate in any manner was very knowledgable of the vehicles I viewed and was very pleasant answering all my questions and shared concerns. He didn't hestiate in any manner assisting in showing me all the options and operations on my new Cobalt. More

My experience with Mile One Heritage Buick Dealership was outstanding. The customer service was exceptional because the salesman ( Wayemust Scott ) was very knowledgeable, friendly and considerate. He had ou outstanding. The customer service was exceptional because the salesman ( Wayemust Scott ) was very knowledgeable, friendly and considerate. He had our best interest at heart and was definetly not a high pressure salesman, which, to us is a big plus. More

If you are looking for a Chevrolet, this is the place to go. On July 27,10 I came to Heritage Chevrolet to look for a new vehicle. I had the pleasure to meet Dontae Davis, he was very pleasant and knowle go. On July 27,10 I came to Heritage Chevrolet to look for a new vehicle. I had the pleasure to meet Dontae Davis, he was very pleasant and knowledgeable, and helped me choose a vehicle that meets my needs. Dontae made buying a car a good experience and he has ensured that my family and I will be coming back to this dealership for years to come. More

I have been buying cars from Heritage since 2004. Dealing with Dontae Davis makes the buying process seamless. From sales to finance to the service department, Heritage has always treated me with re Dealing with Dontae Davis makes the buying process seamless. From sales to finance to the service department, Heritage has always treated me with respect. I can always count on Dontae or Roman or Robert or James (service) to go that extra mile for me. They always accommodate me. It would never occur to me to purchase a vehicle from any other dealership. I am a true fan of Heritage and their staff. More

outstanding experience from start to finish with Heritage Chevy--referred to them by a trusted resource--i interacted with their GM, Sales Manager and sales person--all of which were top notch--efficient, ac Chevy--referred to them by a trusted resource--i interacted with their GM, Sales Manager and sales person--all of which were top notch--efficient, accurate and helpful. cannot recomend this team and this dealership enough! great job More

I waited for over an hour for the shuttle after being told it was only going to be a few minutes. I was also not contacted before work started to be done to my car. I had to call twice to find out an upd told it was only going to be a few minutes. I was also not contacted before work started to be done to my car. I had to call twice to find out an update. I would not recommend this dealership for service to anyone. More

After looking for a vehicle all week long, I came into the Heritage dealership and became stauss free. I met with Dontae who was very skillful of his job duties. I informed him the price that I was willi the Heritage dealership and became stauss free. I met with Dontae who was very skillful of his job duties. I informed him the price that I was willing to spend. He found what vehicles that would fit my rangle. The selection was really great. Dontae has great experience and I would recommend anyone to visit this dealership and look for Dontae Davis. More

My experience with this dealership was WONDERFUL all because of Dontae' Davis, who provided exceptional customer service during my visit. Dontae' was very knowledgeable about the Buick LaCrosse and wa because of Dontae' Davis, who provided exceptional customer service during my visit. Dontae' was very knowledgeable about the Buick LaCrosse and was able to answer any and every question I had about the vehicle. Dontae' was very enthusiastic and conversational durnig those long awkward moments when all of the "behind -the-scene" activities were taking place. His demeanor let me know I could trust that he had my best interest at heart. I intend to return to this dealership in the future should I need to purchase another vehicle. The overall ease and convenience of this purchses was hands down a solid 10! More

Our visit (08:30 am)to Heritage was for the Oil Change + Diagnostics benefit afforded our 2004 Saturn Vue, with 43K miles. With Ricky Walston, we have had a long term relationship and rely heavily on his r Diagnostics benefit afforded our 2004 Saturn Vue, with 43K miles. With Ricky Walston, we have had a long term relationship and rely heavily on his recommendations. As women love to shop, my wife began roaming through the lot, while I waited patiently for our car. She came back, with that look in her eye. I know it because that's how we got the 2004 Vue. She lead me to a slightly used 2010 HHR. Ed observed us from a distance, with a friendly smile on his face. I struggled to get her back to the service bay, but she then went to Ricky and asked about particulars on the HHR. With a very good recommendation for service, she waltzed me back to the car, where Ed explained the particulars and took us for a test drive. My being 6'4', it had to pass my test of comfort, and it did. As women sometimes change their minds, as Ed was taking us back to the showroom, she spied a HHR-SS Crytal Red on the floor. That was it, but it was a manual shift. She had Ed spend have the day looking for a HHR-L2 of that color and with several wanted options. The car was located in Pennsylvania. While we settled finances with Gordon, Ed drove to retrieve the car. While waiting for Ed to return. we were treated to the largest truck we have ever sat in, by Tony. The friendly atmosphere in the showroom was ever evident when we immediately came back in and said we couldn't get into the truck. We have had a 17 year relationship with Heritage Owings Mills Saturn and almost that many years with Ricky. Heritage has always treated us fairly and kept our many cars in very good working order, even our 1994 Saturn SW2, donated to charity in 2009. We will continue to use Heritage and have on many ocassions recommended it. More