Heritage Chevrolet Buick Owings Mills

I recently purchased a used 2010 Tahoe from Mile One Heritage. The customer service i received at the dealership was very helpful. After inquiring as to the status of the vehicle i was notified within Heritage. The customer service i received at the dealership was very helpful. After inquiring as to the status of the vehicle i was notified within minutes that the vehicle was still available for purchase. Upon my arrival i was greeted and was able to test drive the vehicle. The sales person was able to answer all the questions i had. I am completely satisfied with my purchase of the 2010 Tahoe. Mile One does care about customer service. More

Salesman was down to earth and honest in his opinion. He took his time in explaining the vehicle to me, gave me the opportunity to inspect it, and did not push me into the vehicle. Diligent in returning my took his time in explaining the vehicle to me, gave me the opportunity to inspect it, and did not push me into the vehicle. Diligent in returning my phone calls and treated my family with respect. Lobbied for reasonable price based on my payment expectations and was professional in getting the deal done. Thanks Heritage! More

Exceptional customer service, patient, and always goes above and beyond to take care of their customers. I drive well out of my way to have my services done at Heritage and would go no where else to purc above and beyond to take care of their customers. I drive well out of my way to have my services done at Heritage and would go no where else to purchase my vehicles. It's always a pleasure and I love my new car! Thank you Dontae and Robert for all of your extra efforts to get me in my car the same day. All this with a 5 year old tagging along and it was exceptional! There is no comparison for quality customer service and genuine care! More

My husband and I were extremely pleased with the professional customer service given by our salesman, Mr Stockton Worden. It was a pleasure to deal with him. The entire process was very smooth and v professional customer service given by our salesman, Mr Stockton Worden. It was a pleasure to deal with him. The entire process was very smooth and very efficient. I would recommend this dealership to others. We drove up from Montgomery county-Silver Spring- to look at Suburbans. We were able to purchase, trade in and have 2 extra keys made without any problems or pressure. This level of professionalism is not always found. We thank you and will look forward to dealing with you in the future. Sincerely, Karen and James Garrett More

I called the dealer on Friday afternoon I had a very professional person answer, (Jerome Nelson)I made an appointment for Saturday Morning March 26, the vehicle I was interested in was ready to test dri professional person answer, (Jerome Nelson)I made an appointment for Saturday Morning March 26, the vehicle I was interested in was ready to test drive. The experience was very professional and positive, Jerome did everything he could to make sure I was satisfied, I was very happy with the deal and I was able to purchase the vehicle. Thank you Jerome Homero and Vicky More

John was profectional in every way. A pleasure to deal John was profectional in every way. A pleasure to deal with on this purchase. Steve the internet manager was equaly helpful and frendley. The staf John was profectional in every way. A pleasure to deal with on this purchase. Steve the internet manager was equaly helpful and frendley. The staff from the receptionest,service,parts and finance departments answered all of our questions and made paperwork easy. More

I'm really pleased with the service that I received from salesman Ed Wojcik. He provided exceptional service, he was very patient and understanding. I would recommend Mr Wojcik and Heritage Chevrolet to m salesman Ed Wojcik. He provided exceptional service, he was very patient and understanding. I would recommend Mr Wojcik and Heritage Chevrolet to my friends and family. I'm exceedingly happy with my vehicle, I will definitely come back in the future. More

Jerome Nelson was very patient with me as I took several days and test drove several vehicles before making my decision. I really put him throught the paces but he helped me reach a good decision for my fam days and test drove several vehicles before making my decision. I really put him throught the paces but he helped me reach a good decision for my family. I am VERY appreciative of him! Thanks. More

Carla Watkowski goes above and beyond in customer service. She does a terrific job as a service adviser. I took our Cobalt in for a manufacturer's recall and as always the service was fast and profes service. She does a terrific job as a service adviser. I took our Cobalt in for a manufacturer's recall and as always the service was fast and professional. Carla made sure everything ran smoothly and kept check on the progress, ensuring all was being done well. She is caring, polite and makes sure things are running efficiently. Whenever I call for a service appointment if I leave a message calls are returned promptly. It is a pleasure to deal with someone like Carla who makes me and my wife both feel like our business--and MileOne's service--is important. More

The employee(s) represented a great level of professionalism. They were committed to the whole car buying experience. The represent Heritage well and they are employee(s) who stands behind Mil professionalism. They were committed to the whole car buying experience. The represent Heritage well and they are employee(s) who stands behind Mile One mission. Everybody left happy and that's the way it should be. More