Heritage Chevrolet Buick Owings Mills

A customer for life! Went to the dealership on the on 8/14 looking for a new truck. My wife and I were greeted right away by Mr. Davis. We sat for a bit and explained to M Went to the dealership on the on 8/14 looking for a new truck. My wife and I were greeted right away by Mr. Davis. We sat for a bit and explained to Mr. Davis what we were looking for and the options we were interested in. After a small xxxx-up and a few days we were able to pick up our brand new truck. Thanks for all of your hard work! Blue3500HD More

Great Service experience I recently brought my truck in to be serviced. What I thought was a simple problem turned out to be service department's night mare as things kind of I recently brought my truck in to be serviced. What I thought was a simple problem turned out to be service department's night mare as things kind of snowballed. I was kept informed of the situation throughout the repair and Mike and Stephanie couldn't have been more helpful during the process and went above and beyond to ensure a good customer satisfaction experience. Car repairs can be extremely frustrating and stressful, but working with Mike and Stephanie was anything but frustrating and stressful. I would definitely go back to this dealer for service and, most definitely, recommend them. More

New Corvette If you are going to buy a Chevy you must go to Heritage in Owings Mills, MD. I would recommend dealing with Calvin Woody, as he made my buying experie If you are going to buy a Chevy you must go to Heritage in Owings Mills, MD. I would recommend dealing with Calvin Woody, as he made my buying experience go very smoothly. Calvin has a very clear understanding of customer service and even drove to Philadelphia to pick up my car. Not only did he pick up my new corvette, but he delivered it to my HOME! Awesome job! More

LOVE MY BOLT from HERITAGE CHEVY OWINGS MILLS!! This is a dealership you can trust--I bought my car over the phone! After failing to find the car I wanted at a reasonable price near my home in Centr This is a dealership you can trust--I bought my car over the phone! After failing to find the car I wanted at a reasonable price near my home in Central PA, I called my long-time dealership in Owings Mills. With phone calls and texts, Steve Oxendine found just the car I wanted and added a few accessories I needed. Mike sorted out the car chargers; Ebenezer got the loan paper work in order. Shaun brought the loan and sales papers when he DROVE 3.5 HOURSINTO THE MOUNTAINS OF PA TO DELIVER MY CAR while Lorenzo followed along in another car for their return trip. Shaun followed up to be sure my ONSTAR and MyChevy app were installed and that I was happy with my car. I am very happy with my all-electric Chevy Bolt! Just as important, however, is the car-buyiing experience. Heritage Saturn always went above and beyond for the 24 years I dealt with them. I am pleased to say that Heritage Chevrolet has matched them! (And THAT is saying something.) Steve and Shaun did the heavy lifting on this sale, and I appreciate their commitment to giving me an excellent experience...and exactly the car I wanted. Thanks, again, team Heritage. More

Dontae Davis Dantae was an exceptional salesperson. He was very knowledgeable about the product. After a not so successful visit on our first day, Dontae and Eri Dantae was an exceptional salesperson. He was very knowledgeable about the product. After a not so successful visit on our first day, Dontae and Eric, the sales manager worked hard to get us a better deal. They called us the next day and we closed the day. This meant a lot to my wife and me. Dontae was very patient when explaining all the gadgets to my wife. This is our fifth car we've purchased from Heritage, and its sales people like Dontae that will bring us back again. More

Purchase of 2018 Equinox Hey Marco you are a superb car salesman, great communicator, nice, patient and welcoming. We had an outstanding car buying experience. We are extremel Hey Marco you are a superb car salesman, great communicator, nice, patient and welcoming. We had an outstanding car buying experience. We are extremely satisfied and we appreciate you. Thanks for everything!!!!!! More

Sale reps that's listen I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my daughte I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my daughter. I work very hard for my money. I have a 2012 Chevy Cruze I want to trade up to a Brand new car. I am asking for the a miracle when looking for a new car. I want a new small SUV but know that's so out of my price so I was looking at brand new Chevy Cruze or Mazda 3. I did go to Towson Mazda and look at cars. Austin was the sales rep who helped me. He went over every part of the car. Was very nice but couldn't get me where I want my payments. Talked to a few other places in the Towson Hunt Valley area. I decided to try Chevy Owings Mills. I wasn't happy with the places around my area. I got the pleasure of speaking with Calvin Woody. I told him I wanted to trade my car and I what I wanted. Calvin said that he would try and help me every way possible. I was limited on time. I texted him and said I will be there in 30 minutes and I have 20 minutes because I need to be back for my daughter and dinner. I walked in and he had keys ready for me. He walked me outside and explained the difference in the cars. I wanted a cheap payment so she showed me the Basic. I did tell him I wanted push to start so he showed me that and told me it was above my price (honest and not trying to get one over on me. I knew already it was out of my price) and he showed me a 2016 Cruze that had everything but brand new. I was amazed that he listened and knew what I wanted. We went on a test drive and he took me highway and regular streets. Got back to the store. In the time limit him and his manager (Steve I believe) tried everything and anything to get me a payment where I was comfortable. Unfortunately I know I am unrealistic with what I am asking but they really did try to help. I feel horrible not buying a car from them but I wanted to let the higher up people know that Calvin was amazing and tried so hard to help me out. He wasn't trying to screw me over. Maybe if I can work something out in my budget I will be back. I can't thank him enough. More

An Amazingly Exceptional Car Buying Experience My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to active My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to actively look for a dealer to trade in my car i was sent to see Mr.Davis. When i walked into the dealership i was immediately greeted and shown to his desk .After explaining my wants and needs Dontae was committed to ensuring that all my requests were met . He was both informative and realistic about my options and did all that he could to ensure help me . As a result of his patience and diligence i was able to get what i desired and stay within the price point that i gave him. Overall i had an awesome buying experience but the thing that i appreciated the most was the fact that unlike other salesman i have encountered when i began this process he was genuine and never tried to push me to do something just to get the sale and i appreciate that ! I will MOST CERTAINLY reccomend both he and heritage chevrolet buick owings mills to friends and family that are in the market for cars. More

Awesome Service Ed was extremely professional and courteous. He walked me through my process start to finish and I'm very pleased with the service I received. Thank y Ed was extremely professional and courteous. He walked me through my process start to finish and I'm very pleased with the service I received. Thank you and God bless. More