Heritage Chevrolet Buick Owings Mills

Recall notice Vivian, Thank you for the excellent care for my baby. I couldn’t have ask for better service. I will see you soon, for regular servicing. Butch Vivian, Thank you for the excellent care for my baby. I couldn’t have ask for better service. I will see you soon, for regular servicing. Butch More

Great experience! We found the vehicle we wanted and each person we dealt with was friendly, not pushy at all. We drove from Jersey to Baltimore to get it, and didn't s We found the vehicle we wanted and each person we dealt with was friendly, not pushy at all. We drove from Jersey to Baltimore to get it, and didn't spend hours completing the transaction. Even when we turned down a few of the extra services they offer, no one pressured us to purchase them. Great experience! More

Sales Team First of all my brother –in-law and sister suggested I give Heritage Chev Buick Owings Mills, MD, a chance because they purchased a truck several year First of all my brother –in-law and sister suggested I give Heritage Chev Buick Owings Mills, MD, a chance because they purchased a truck several years and it was a no hassle and honest deal. Sooooo with that recommendation, I gave them a try. Discovery: Excellent sales team – Russell Macey, Jr. and Jerome Nelson, Jr. Russ, the internet manager, followed up with my online message and pulled me in. The closer, Jerome, was informative, extremely patient, kind and FUNNY. ( I was pleased that they accepted my trade-in.) A special thanks to Vincent Gross, the finance manager. In fact everyone that I met in the dealership last night was friendly and waiting to assist. In sum: Until I arrived at Heritage, I dreaded stepping into a dealership. The Heritage Team made it a pleasant experience. So pleasant - that I would like to stop in once a month and say “hey, what is going on”. ? Hugs, Harley Jane More

We will only visit Heritage from here on out! My experience at Heritage Chevy was wonderful! My mother had gone the day before to do research into a vehicle for me and she worked with Jed. He expl My experience at Heritage Chevy was wonderful! My mother had gone the day before to do research into a vehicle for me and she worked with Jed. He explained the available features to her in a way she would understand so she could translate them on to me. He was super nice and helped us move to a Trax when we couldn't afford the Equinox. He even worked us into a higher model Trax with more equipment, instead of the lower. When I showed up the bext day to buy, he had everything ready for me, and had my vehicle cleaned out front. He helped me understand how Apple Play works and I now have GPS in my car which i never had before! In a couple years I want to trade in my 2013 Cruze and buy from Jed again! More

SERVICE VISIT My visit at the dealer ship was admiral. I had Stephanie has my service person . She, Made sure the work was done. Thanks, Stephanie My visit at the dealer ship was admiral. I had Stephanie has my service person . She, Made sure the work was done. Thanks, Stephanie great job! More

Awesome Professional Customer Service! Erick Douglas and Dontae Davis were so helpful, professional and knowledgeable. I had trouble finding a good car from the dealerships in my area. A f Erick Douglas and Dontae Davis were so helpful, professional and knowledgeable. I had trouble finding a good car from the dealerships in my area. A family member recommended this dealership to me and they were right. Erick and Dontae were patient, thorough, and honest. They gave me real information to help me make an educated decision and smoothly handled the transaction. I am so happy with my purchase. I would definitely recommend this dealership! More

Very helpful Was very friendly and super helpful. He made sure I got the car that I really wanted and he also followed up to make sure I was satisfied with my purc Was very friendly and super helpful. He made sure I got the car that I really wanted and he also followed up to make sure I was satisfied with my purchase. More

Very honest person! Wow!where do i start?my sister talked me into getting a new vehicle,not knowing what i wanted she had a place in mind..Shaun is awesome!he did everyth Wow!where do i start?my sister talked me into getting a new vehicle,not knowing what i wanted she had a place in mind..Shaun is awesome!he did everything possible to get me in my dream car..i didn't know if i could afford it.but the options i was given i couldn't pass up the opportunity!i can't say enough how amazed i was that the help shaun gave me!he was very honest!AND that's how i knew i could do it. I will reccomend any kf my family/friends to heritage to get a vehicle!and they have a customer for life!! Thank you very much Shaun More

Beyond just business. Stephanie went above and beyond her job duties. She gave me information to better service my needs. I would recommend Heritage Chevrolet on the streng Stephanie went above and beyond her job duties. She gave me information to better service my needs. I would recommend Heritage Chevrolet on the strength of Stephanie's knowledge of cars and her ability to simplify info to the customer. She is a real people person. More