Heritage Cadillac - Service Center

excellent service, Tommy Capps and Mark in service are the best to deal with for my needs the best to deal with for my needs More

They solved an unusual problem and worked hard and efficiently to make my repair a good experience. efficiently to make my repair a good experience. More

Heritage Cadillac has amazing staff! Jeff and Linda from the collision center explained my repair thoroughly and kept me updated on a regular basis. The ladies at the customer service de Jeff and Linda from the collision center explained my repair thoroughly and kept me updated on a regular basis. The ladies at the customer service desk are always so pleasant. They all made my interactions with the dealership a pleasurable experience! Thank you! More

Service Advisor Joe Cilella was simply outstanding! He has a fantastic personality and was extremely supportive and helpful. He is experienced and knowledgeable and understood our issues with the car He has a fantastic personality and was extremely supportive and helpful. He is experienced and knowledgeable and understood our issues with the car and took care of them. He made sure that the service was quick and complete and explained the final report in great detail. Joe is a great ambassador and asset to the dealership. I will continue asking for him and refer my friends and family to him whenever possible. Thanks, Leo Fansler More

Always smooth sailing when dealing with Mark Brennan. Was able to get me in the next day after my call. Was able to get me in the next day after my call. More

Always great service experience. Mark is always personable and the women at the desk are the absolute best of the best. Mark is always personable and the women at the desk are the absolute best of the best. More

Service department is awesome. Mark squeezed me in for an oil change when I realized I was down to 7%. He was awesome! Thanks! Mark squeezed me in for an oil change when I realized I was down to 7%. He was awesome! Thanks! More

Always have had a great service experience at this dealer. They are the best. Prompt service work and a comfortable waiting area. dealer. They are the best. Prompt service work and a comfortable waiting area. More

Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been a Heritage customer since 1985 and I'm now 74 years old and still coming back. It looks like you haven't updated your service people! Mike Boskovic More