Heritage Cadillac - Service Center

Great Everything went great and smooth no problems and no complaints at this time just keep on doing the same quality work that you are already doing. Everything went great and smooth no problems and no complaints at this time just keep on doing the same quality work that you are already doing. More

Seville on XTS Chris in service was great He keep me informed , discussed need for tires on my next oil change visit , Cashier was friendly and efficient . Chris in service was great He keep me informed , discussed need for tires on my next oil change visit , Cashier was friendly and efficient . Everyone greeting me in a friendly manner when I arrived. Don Z. More

great service and timely the service was great and timely. Atmosphere was great everyone was very friendly. Waiting was warm, snacks and water was available. The washroom w the service was great and timely. Atmosphere was great everyone was very friendly. Waiting was warm, snacks and water was available. The washroom was very clean. More

Excellent The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto. More

Excellent service The service advisor Burrell helped me make the decision for what I needed to have done at this time. It was good to have a car wash also The service advisor Burrell helped me make the decision for what I needed to have done at this time. It was good to have a car wash also More

Repair Still trying to figure out the issue. Sporadic issue with car. Waiting to take car back when it happens more consistently. Will keep trying it. Still trying to figure out the issue. Sporadic issue with car. Waiting to take car back when it happens more consistently. Will keep trying it. More

Love Heritage Cadillac sales and Service Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterd Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterday and he was awesome. He is a great guy. Thanks Heritafe, for hiring such nice people. More

Replaced Headlight I contacted Michael Ammerman on Monday afternoon to set up an appointment for Tuesday afternoon to replace the passenger's headlight. Everything went I contacted Michael Ammerman on Monday afternoon to set up an appointment for Tuesday afternoon to replace the passenger's headlight. Everything went very smoothly. More

MY SALES PERSON WAS FABULOUS! HE GAVE ME A REALISTIC TIME FR It was a little puzzling to me that the service tech said i needed immediate attention to new wipers, when i just had them put on by Heritage on March It was a little puzzling to me that the service tech said i needed immediate attention to new wipers, when i just had them put on by Heritage on March 1, 2018. Did Heritage sell me used wipers? They should last more than 8 months when we have not had great rainfall or any ice yet! More

Recall Sue helped get through to Burrel who had the rental waiting for me. The dental woman even though computer was down processed me to get to my appt in Sue helped get through to Burrel who had the rental waiting for me. The dental woman even though computer was down processed me to get to my appt in time. I had brought in my car for 2 recalls More