Heritage Cadillac - Service Center

Excellent service I have been coming to Heritage Cadillac for many years, I’ve always had excellent service every time I have had to bring my car in. Mark has gone out I have been coming to Heritage Cadillac for many years, I’ve always had excellent service every time I have had to bring my car in. Mark has gone out of his way to make my stay comfortable, while you’re waiting for your car to be serviced. They are prompt and telling you what is wrong with your car More

Comfortable I'm always greeted by my favorite service advisor, Berrell Henry. All my visits and auto concerns, have been professionally handled by Mr Berrell He I'm always greeted by my favorite service advisor, Berrell Henry. All my visits and auto concerns, have been professionally handled by Mr Berrell Henry More

Oil change Excellent service as usual. Was disappointed that the car wash was not working. I had to go to a wash and pay $9. Too bad Excellent service as usual. Was disappointed that the car wash was not working. I had to go to a wash and pay $9. Too bad More

Dependable service Burrell greeted me with a smile and made sure I understood all the services my car needed on its regular check up. I can always count on Heritage Cadi Burrell greeted me with a smile and made sure I understood all the services my car needed on its regular check up. I can always count on Heritage Cadillac for fast, friendly service. More

Efficient, courteous and pleasant Made the appointment online. The service consultant, Mark Brennan, greeted me immediately, asked why I had the car in and proceeded to ensure he had Made the appointment online. The service consultant, Mark Brennan, greeted me immediately, asked why I had the car in and proceeded to ensure he had sufficient information to relate to the mechanics. We reviewed what my concerns were to be sure he got it right. We agreed and I proceeded to the waiting area where I sat comfortably until the car was ready. There were snacks, fruits and beverages available as well. The experience was pleasant and when the car was ready, Mark reviewed what was done to address my concerns. I left feeling satisfied my issues were addressed. More

Great Service! My service representative, Mark Brennan, was able to schedule last minute service on a busy Friday afternoon to have a nail removed from my car tire t My service representative, Mark Brennan, was able to schedule last minute service on a busy Friday afternoon to have a nail removed from my car tire that was losing air. More

Lube Oil filter good service , but prices are very high compared to other places, waiting room with food is very good, took a while for paperwork to complete good service , but prices are very high compared to other places, waiting room with food is very good, took a while for paperwork to complete More

recent maintenance all work and my visit was handled professionally. very happy with my experience at Heritage Cadillac. also liked the chocolate chip cookies when I pi all work and my visit was handled professionally. very happy with my experience at Heritage Cadillac. also liked the chocolate chip cookies when I picked my car up when work was completed More

oil change My only disappointment this visit was the car wash closed and the coffee machine was broken in the waiting room. I cant comment on the cost, as this My only disappointment this visit was the car wash closed and the coffee machine was broken in the waiting room. I cant comment on the cost, as this was my first oil change since I bought the car and it was free. More