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Heritage Cadillac - Service Center

Lombard, IL

4.8
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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January 24, 2019

Great experience The employees were very nice and friendly. They answered questions politely and asked if we wanted coffee or water while we waited. It was a pleasant More

by milanco05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

customer review of service and body department I had service ( ignition cylinder) and body work done and the staff could not have been more accomodating! I would recommend this dealership to any More

by HMKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service and Linda in body
January 17, 2019

Courteous friendly, courteous and answered all my questions. Price was reasonable. Too bad car wash was closed due to cold weather as my car was dirty.. More

by DeeDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Burell
January 15, 2019

Service done right Got the job done in less than time projected and the service rep help fix something on an unrelated matter with the car. Would not take my caddy anyw More

by digs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burnell
January 04, 2019

Quick service All the work was done quickly, and correctly. Waiting area was clean, and relaxing. Car was finished quicker then estimated time when I checked in. More

by service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Burrell Henry
December 29, 2018

Great Service Always a pleasure to interact with this dealership. The service is always very good and the employees are friendly and helpful. A Very good experience More

by sandibeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2018

Everyone was very friendly. I was able to switch my appointment time the day before. Thank you for that. I was in and out in less than an hour. More

by dazzzleme2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell
December 20, 2018

Always the best I always ask for Kris Kristen for my car mechanic as I know he will take great care of my car and lets me know if there are any upcoming issues with i More

by Hotrod Nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Very friendly and helpful Mark was extremely helpful and courteous. XLR was fixed completely to my satisfaction and in the promised time frame. I have bought at least 10 Cadi More

by DeeDee
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark brennan
December 18, 2018

Nice place to do business I like to drive an American car. Cadillac is a good American car. Heritage is my local Cadillac dealer. It feels good to go there. More

by Rjbats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
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