Heritage Cadillac - Service Center

great customer service Chris Halley took good care of me. I was not expecting to leave my car that day, but Chris offered me a loaner so I can get the repair done ASAP. I r Chris Halley took good care of me. I was not expecting to leave my car that day, but Chris offered me a loaner so I can get the repair done ASAP. I really appreciated that. I had my car back in less than 24 hours. I had other cars serviced throughout the years and always found Heritage to be top notch. More

Oil change Hour and 15 minutes Tom Caps made our service appointment for us so it could not have been simpler. We drove right in at the appointment time. Coffe Hour and 15 minutes Tom Caps made our service appointment for us so it could not have been simpler. We drove right in at the appointment time. Coffee was good and appreciated. More

5/21/19 service appointment Heritage graciously accommodated my request for schedule change. Service associate Mark understood and adequately responded to my questions about tir Heritage graciously accommodated my request for schedule change. Service associate Mark understood and adequately responded to my questions about tire air pressure, the entire service time took about one hour (shorter than promised), and I am quite satisfied. More

Commitment to excellence I was reading my invoice and was very pleased to read the comments from the mechanics. Clearly they are committed to excellence to their jobs. Mark wa I was reading my invoice and was very pleased to read the comments from the mechanics. Clearly they are committed to excellence to their jobs. Mark was a pleasure to work with as he made sure I was satisfied with the work. More

Excellent Service Engine maintenance light was constantly lit on the dashboard. When the car was brought in, the problem was diagnosed quickly, an estimate was given r Engine maintenance light was constantly lit on the dashboard. When the car was brought in, the problem was diagnosed quickly, an estimate was given regarding the time and the cost for repair. Everything was handled very professionally and in an excellent customer-service manner. More

Outstanding Experience, As Usual. Had no problems with every aspect of the service. Appointment when I needed it, problems and pricing carefully explained, loaner was new, clean and qu Had no problems with every aspect of the service. Appointment when I needed it, problems and pricing carefully explained, loaner was new, clean and quick out-the-door. Returned to find my car washed and ready to go. More

Vehicle Service I came in for an Oil Change Only...…...in and out. Quick Service! Friendly Service Advisor! Called my salesman Tommy Capps to schedule it. Tommy is th I came in for an Oil Change Only...…...in and out. Quick Service! Friendly Service Advisor! Called my salesman Tommy Capps to schedule it. Tommy is the best! More

Best service I am always confident when I leave Heritage that my car will be trouble free as the service department and mechanic give it a thorough review. Excell I am always confident when I leave Heritage that my car will be trouble free as the service department and mechanic give it a thorough review. Excellent service and courtesy. A-1 More

Rear Hatchback Repair My rear hatchback has to replaced because it was shortened out by water. I met with Chris Halley from service and Chris knew exactly was the problem a My rear hatchback has to replaced because it was shortened out by water. I met with Chris Halley from service and Chris knew exactly was the problem and knew how get this matter resolved. Chris was very reasonable on helping me with this problem. I highly recommend using Chris as your Service Consultant More

Service Great service.I usually get Chris Hally and he is great,always friendly and on top of things.He keeps you informed on the progress of your vehicle Great service.I usually get Chris Hally and he is great,always friendly and on top of things.He keeps you informed on the progress of your vehicle More