Heritage Cadillac - Service Center

Great Dealer and personnel on both the sales and service side, would recommend to anyone this what you expect a Cadillac dealer should be that’s why I continue to and personnel on both the sales and service side, would recommend to anyone this what you expect a Cadillac dealer should be that’s why I continue to return More

Great Dealership, Great Team Heritage Cadillac always provides the best customer service. I've owned many cars and there aren't many dealerships that still treat their customers Heritage Cadillac always provides the best customer service. I've owned many cars and there aren't many dealerships that still treat their customers as if they value them, this one does. More

Above and Beyond Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my qu Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my questions with patience and courtesy. They go above and beyond in all circumstances. The waiting room offers good coffee and snacks with reading material. My vehicle was ready for me in under the estimated time and it was clean and sparkly. Heritage checks everything and your vehicle looks brand new when you get it back. Burrell was outstanding, as are all the Heritage employees. Highly recommend. More

Excellent service due to part malfunction We needed to get a loaner due to a faulty oil filter. I was in between my business appointments. Received the loaner car and service was performed We needed to get a loaner due to a faulty oil filter. I was in between my business appointments. Received the loaner car and service was performed allowing me not to miss my meeting. Returned loaner the next day. More

Prompt and friendly service and Basil helped coordinate with Michael. They always have the best interests of the customer in mind! Great lounge to wait in as well. and Basil helped coordinate with Michael. They always have the best interests of the customer in mind! Great lounge to wait in as well. More

Working with Mark Brennan was a pleasure We had front tire flat on 355,then tow to Heritage Cadillac Thanks again Karen&Richard Rehberg For great service. we surely buy our next car if we liv We had front tire flat on 355,then tow to Heritage Cadillac Thanks again Karen&Richard Rehberg For great service. we surely buy our next car if we live closer More

Chris was courtesy and on time. I was taken in on time and was treated with courtesy and everything was done in a timely manner. I was a little disappointed that I have to return t I was taken in on time and was treated with courtesy and everything was done in a timely manner. I was a little disappointed that I have to return to have a part put in that had to be reordered because the wrong color was ordered. More

Divers Window Won't Close I contacted Michael Ammerman to set up an appointment for Wednesday to take a look at my drivers window which wasn't closing. They needed to replace I contacted Michael Ammerman to set up an appointment for Wednesday to take a look at my drivers window which wasn't closing. They needed to replace the window regulator. Everything went very smoothly. More

Professional Service My Service rep Chris took care of my needs promptly and was honest about what needed work No sales pressure. He was very professional and kind My Service rep Chris took care of my needs promptly and was honest about what needed work No sales pressure. He was very professional and kind More

Fast, dependable service As always the repair to my SRX was serviced in a timely manner. It is always a pleasant experience when I visit the service department. As always the repair to my SRX was serviced in a timely manner. It is always a pleasant experience when I visit the service department. More