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Heritage Cadillac - Service Center

Lombard, IL

4.8
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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October 09, 2019

GOOD WORK I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO More

by ROAD RUNNER@1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Gegenheimer
October 08, 2019

engine light was on Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it ou More

by Evie39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Cunningham
October 06, 2019

Service experience Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! More

by ava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
October 04, 2019

Great and fast service.Chris was very helpful.Would recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris More

by Xxbilly
Recommend Dealer
Yes
Employees Worked With
Chris Halley
October 03, 2019

Service Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This i More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
October 01, 2019

Great service by Chris i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times duri More

by Suzzy
Recommend Dealer
Yes
Employees Worked With
Chris Halley
September 26, 2019

CLASS ACT Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wadda, Mark Brennan
September 24, 2019

Best service center in the midwest Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experien More

by joeczep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2019

Service Dept. was efficient. I was in and out in less than an hour. I even got a free carwash while I was there. It doesn"t get much better than that. More

by john papke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
September 20, 2019

Stoltenberg Service The Heritage Cadillac staff were prompt, courteous, and efficient. They treated me with utmost respect, and were very friendly. They provided a comf More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
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