Heritage Cadillac - Service Center

The Best Customer Burrell Henry took care of my car needs. I had my oil change and tire rotate. he even told i had a recall on my car. He took care that to. Burrell Henry took care of my car needs. I had my oil change and tire rotate. he even told i had a recall on my car. He took care that to. More

Everything but a clean interior My 2017 ATS was due for a scheduled oil change and tire rotation. I dropped off the car at a convenient time. I asked IF the interior could be vacuu My 2017 ATS was due for a scheduled oil change and tire rotation. I dropped off the car at a convenient time. I asked IF the interior could be vacuumed when the car is washed. (I live in a condo and the bylaws prohibit cleaning cars in the garage). When my car was finished, I was informed there was no opportunity to do anything to the interior. My thought was: THIS IS A CAR DEALERSHIP WHERE CARS COME TO BE CLEANED! My representative said I could come back another time for the service. Nobody's perfect. More

Very positive experience Mark Brennan in service just is a great asset to Heritage Cadillac. He got me in and out with short notice and it was very much appreciated. Mark Brennan in service just is a great asset to Heritage Cadillac. He got me in and out with short notice and it was very much appreciated. More

GOOD WORK I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO BUSSINESS WITH.NEVER HAD A BEEF WITH HIM IN ALL THE TIMES I BEEN DOING BUSSINESS AT HERITAGE CADILLAC A VERY GOOD PERSON FOR YOU ALL TO HAVE ON YOUR TEAM..VERY SATISFIED WITH HIS KNOWLEDGE ABOUT AUTOMOBILE. More

engine light was on Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it ou Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it out and say the orange light in the card stated it was the engine light. I had to be some where around l0:00. They worked on the car and I kept my appointment . More

Service experience Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! More

Great and fast service.Chris was very helpful.Would recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris More

Service Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This i Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This is my 2nd lease and I purchased my 2nd because of the friendly professional staff. More

Great service by Chris i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times duri i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times during my wait. I appreciated that because I had another appointment to go to. More

CLASS ACT Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the service writers desk and discuss your auto services needed? I enjoy my visits to Heritage just for the waiting room, fresh coffee, water, bakery goods and many snacks choices. Love my Caddy and my dealership! Keep up the class a t Heritage, you're the best. More